All reviews

Rating Breakdown

  • 5
    95% (2,794 ratings)
  • 4
    3% (85 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (36 ratings)

Reviews with Text

  • 94% (2,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

Definitely one of the best customer support I've ever experienced. Mina was amazing and the dev team was also great! If you are looking for a great app and awesome support, stop looking, this is exactly what you are looking for.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! Weโ€™re delighted to hear that Mina was amazing and that our dev team also supported you well. Your kind words truly motivate us to keep delivering the best experience possible. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 28, 2025

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Weโ€™ve been using BOGOS to manage our free gifts, and itโ€™s been great. The setup is straightforward, the features are flexible, and it integrates smoothly with our promotions. What really stands out is the support team - they respond quickly, are very helpful, and guided us through making sure everything worked properly. Highly recommend BOGOS... itโ€™s a reliable app with excellent support.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that BOGOS has been working great for you and that our support team was able to guide you through the setup process. Your high recommendation means a lot to us, and we're so glad you're enjoying the flexibility and seamless integration. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 28, 2025

Great support from Mina

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We're so glad to hear that Mina from our team was able to support you. We hope you continue having a wonderful experience with our app. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 27, 2025

Best service I have received by far with any shopify app. Would give 10 stars if I could - Thanks Anne.

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! Weโ€™re delighted to hear that Anne made such a great impression and that our support has been the best experience youโ€™ve had with any Shopify app. Your words truly mean a lot to us. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 27, 2025

HANNA was super helpful and so nice! She answered all my questions really quickly, explained everything with pictures, and solved every issue I had

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Hanna provided clear explanations, quick responses, and resolved all your issues with such kindness. If you have any other question, just contact us anytime. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 27, 2025

Excellent! The features are very useful, and the technical support is extremely responsive.

Store

AOSABER

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted to hear that you find the features useful and that our technical support has been responsive to your needs. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 27, 2025

I've been using BOGO for almost 10 years now - by the far the best Free Gift app on Shopify with the most dedicated CS and dev team able to help out basically 24/7, on weekends, holidays, etc. for website changes in order that campaigns run smoothly. Mina is also the best!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We truly appreciate your long-term trust over the years and are thrilled to know that our support and dev team have consistently met your needs. We're also delighted to hear your kind words about Mina - sheโ€™ll be so happy to know she made a difference. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 26, 2025

Super fast and very effective support. Thank you!

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our support fast and effective. If you need further assistance, feel free to contact us anytime. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 26, 2025

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 26, 2025

Incredible support team, very helpful every step of the way

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to know that our support team was able to assist you every step of the way. Thank you so much for your wonderful feedback! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 26, 2025

David was really helpful and patient in helping us resolve the installation of the app and tweaking it to work for our store. Amazing service!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted to hear that David provided patient and helpful support to get the app installed and tailored for your store. Your kind words mean a lot to our team. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 25, 2025

Highly flexible app with effective and prompt support. Thanks to Hanna, Amy, and Anne for making sure the dev team and our teams were on the same page within minutes of our request!

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that Hanna, Amy, and Anne, together with our dev team, were able to coordinate quickly and effectively to support your needs. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 25, 2025

Hanna was super helpful in helping me figure out my FREE GIFT discount. Super easy to use App and love the customer service that goes above and beyond!

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted to hear that Hanna was super helpful and that you find the app easy to use. Your kind words about our customer service mean a lot to us. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 25, 2025

Evelyne was a perfect help and my problem was solved fast.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're glad to hear that Evelyn was able to assist you quickly and effectively. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 25, 2025

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 23, 2025

Mina was of an AMAZING help! She found all the solutions that I needed. She implemented the Widget Bundles on a page that I created, made it looked awesome and was very fast. Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're delighted to hear that Mina was able to provide you with quick solutions and set up the Widget Bundles just the way you wanted. Your high recommendation truly means a lot to us. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 22, 2025

Support team was extremely helpful (Thank you Amy & Hanna!) and even brought in their dev team to help us customize the cart for our use case even though we were on the free trial. Great app, with lots of ways to increase your sales!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that Amy and Hanna, along with our dev team, were able to support you and even help customize the cart during your free trial. Itโ€™s wonderful to know youโ€™re enjoying the appโ€™s potential to boost sales. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 22, 2025

Chloe's response time and efficiency was great. Had 2 problems and she solved them in under 10 minutes. Brian was also great at meeting my customisation needs.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're delighted to hear that Chloe quickly solved your issues and that Brian was able to help with your customization needs. Your satisfaction truly inspires our team. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

Aug. 22, 2025

Great help from Liam. Been the best bundle I have fond so far

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Liam was able to assist you and that youโ€™re enjoying the bundle feature in our app. From BOGOS team with love ๐Ÿ’—