All reviews

Rating Breakdown

  • 5
    95% (3,027 ratings)
  • 4
    3% (89 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 93% (2,950)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2025

Absolutely amazing app and even more amazing support team! Special thanks to Amy, who was incredibly kind, patient, and helpful — she went above and beyond to make sure everything worked perfectly on my store. The app itself is easy to use, works flawlessly, and the customer service is truly outstanding. Highly recommended to every merchant who wants to boost their sales and offer a seamless free gift experience!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re thrilled to hear that Amy was able to provide you with outstanding support and ensure everything worked perfectly on your store. We’re also happy to know that the app is helping boost your sales and offer a seamless experience. Your recommendation means the world to us! From BOGOS team with love 💗

5 / 5 Share

Oct. 6, 2025

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗

5 / 5 Share

Oct. 6, 2025

Excellent customer support from Anne - she spent a lot of time with me helping get my bundles set up and answering all my questions.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re so happy to hear that Anne was able to help you set up your bundles and answer all your questions. Your satisfaction means the world to us! From BOGOS team with love 💗

5 / 5 Share

Oct. 5, 2025

This is without a doubt the best Free Gift app on Shopify. The support team are incredible and always super fast and efficient, shoutout to Hanna and Daniel. Makes running GWPs stress free!

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re thrilled to hear that you find our app the best for Free Gifts on Shopify. It’s fantastic to know that Hanna and Daniel were able to assist you efficiently. We're so happy to make running GWPs stress-free for you! From BOGOS team with love 💗

5 / 5 Share

Oct. 3, 2025

Super helpful, kind and able to help me set up the discount correctly

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you in setting up the discount correctly. We're always here to help whenever you need! From BOGOS team with love 💗

5 / 5 Share

Oct. 2, 2025

Great customer support, Zee was great!!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're so glad to hear that Zee was able to provide you with excellent support. Please feel free to reach out anytime if you need our help. From BOGOS team with love 💗

3 / 5 Share

Oct. 2, 2025

didnt try... to expensive

Using app

15 days

Total reviews

5

Average rating

4.6

Developer Reply

Dear STILI Nettbutikk Admin, Thank you for your feedback. I’m sorry to hear that the pricing didn’t meet your expectations. We understand that cost is an important factor, and we’re continuously evaluating how we can offer the best value. If you’d like, I’d be happy to discuss any available discounts or help you find the right plan for your needs. Please check your inbox, and feel free to reach out if you'd like to discuss further. Best regards, Zee - BOGOS Customer Support Lead

5 / 5 Share

Oct. 2, 2025

שירות מדהים תוכנה מומלצת

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

תודה רבה על המשוב הנפלא! אנחנו שמחים לשמוע שהשירות שלנו היה מדהים ושאתה ממליץ על האפליקציה. From BOGOS team with love 💗

5 / 5 Share

Oct. 2, 2025

So far so good! Mina was awesome and helped me fix my problems!! She made the experience great and was very patient with me as I fumbled through getting discounts set up! Thank you so much!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that Mina made your experience great and helped you set up your discounts patiently. Thank you so much for your fantastic feedback! From BOGOS team with love 💗

1 / 5 Share

Oct. 1, 2025

FYI - even though it says NOTHING about this in the app store, you actually have to pay $99/mo if you have Shopify plus - there is no "$29/mo" option. Super deceptive, I deleted the app immediately. Do better at vetting your Apps Shopify, we don't like feeling scammed.

Using app

6 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Dear Silver Honey Products Admin, Thank you for your feedback, and I’m sorry for any confusion. For Shopify Plus stores, the $99/month plan is required, which includes additional features for higher-volume stores. I apologize for the lack of clarity in the app store listing, and we’ve worked on it to improve. I also followed up via email but haven’t received a response yet. If you have any questions or need assistance, please don’t hesitate to reach out. I’d be happy to help. Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

Oct. 1, 2025

Liam was very patient and helpful as he cleared my concerns and queries. Very fast and clear experience!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that Liam was patient and helpful, making your experience fast and clear. We truly appreciate your kind words! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Mina was very helpful and fast to respond.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're glad to hear that Mina was helpful and quick to respond. Please feel free to reach out anytime you need assistance! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Great support and service within live call! Must recommended app. And the support that Mina provided was outstanding!

Using app

About 2 hours

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that Mina provided outstanding support during your live call. We truly appreciate your high recommendation and are always here to help! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Mina offered quick, efficient and excellent support, thank you so much!

Using app

17 days

Total reviews

14

Average rating

5.0

Developer Reply

We're so happy to hear that Mina provided quick, efficient, and excellent support. Please reach out anytime you need assistance! From BOGOS team with love 💗

5 / 5 Share

Oct. 1, 2025

Excelente soporte cuenta BOGOS, hoy la asistente Mina me ayudó rápidamente con la configuración de la app en mi tienda y resolvió todas mis dudas de manera muy clara. Muy buen servicio !!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña tan positiva! Nos alegra mucho saber que Mina te ayudó rápidamente y resolvió todas tus dudas de manera clara. Agradecemos mucho tus amables palabras y estamos siempre disponibles para ayudarte. From BOGOS team with love 💗

5 / 5 Share

Sept. 30, 2025

great service and super fast response, we are trying this app and we are happy at the moment

Using app

About 3 hours

Total reviews

6

Average rating

4.2

Developer Reply

Thank you so much for your kind feedback! We're thrilled to hear that you’re enjoying our app and that our team could provide fast and helpful support. From BOGOS team with love 💗

5 / 5 Share

Sept. 30, 2025

Store

amaran

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! From BOGOS team with love 💗

5 / 5 Share

Sept. 30, 2025

Everything is good, very great support. My regards to you.

Store

Piedine

Using app

15 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 29, 2025

Great functionality, but we can't continue to use the app due to being forced into the top plan just because we are on Shopify Plus, even though our usage does not require the top plan. The Basic plan would have been sufficient usage and functionality for our needs. This seems like an unfair approach to pricing. We hope this feedback is useful and helps other merchants.

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

Dear Mayank & Steve, Thank you for your feedback, and I’m sorry for any confusion. For Shopify Plus stores, the $99/month plan is required, which includes additional features for higher-volume stores. I also followed up via email but haven’t received a response yet. If you have any questions or need assistance, please don’t hesitate to reach out. I’d be happy to help. Sincerely, Zee - BOGOS Customer Support Lead

5 / 5 Share

Sept. 28, 2025

Store

EVEKO®

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your generous review! From BOGOS team with love 💗