BOGOS: Free Gift Bundle Upsell
One-stop app for free gift with purchase, buy x get...
Rating
5.0
feedback
3,360
chart
#90
All reviews
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Dec. 17, 2020
Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!
Thank you for leaving us a review! Our team is thriving to improve the app better and better.
Nov. 27, 2020
great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.
Thank you! I really appreciate your review. We are continuously striving to serve you better.
Nov. 13, 2020
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
Sept. 28, 2019
This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.
July 9, 2019
The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.
July 9, 2019
While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!
March 12, 2019
Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.
Dec. 30, 2018
I used this application for gift item in my shop I get good support from them I hope i can get more promotion feature in the future
Dec. 24, 2018
This is a great app that gets the job done! We especially love their customer service, very quick and attentive.
Nov. 27, 2018
Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!
Oct. 12, 2018
Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.
Oct. 4, 2018
Was a little confusing when first installed, but awesome and really quick responses from the team! They will be on it before you know it
Sept. 23, 2018
This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!
Sept. 21, 2018
Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!
Jan. 24, 2018
Great app with a few idiosyncrasies, but an absolutely fantastic support staff.
Oct. 14, 2017
Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...
July 31, 2018
Great support and awesome apps! Tried many other same apps before, it's either slow response from the developer or complicated or not functioning. This app works so far and strongly recommend!
March 22, 2024
After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.
Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at [email protected]
May 4, 2017
Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!