All reviews

Rating Breakdown

  • 5
    93% (2,159 ratings)
  • 4
    4% (99 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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4 / 5 Share

Dec. 24, 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

Store

NuFACE

Using app

Over 5 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Dec. 18, 2018

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Store

Paskho

Using app

About 3 years

Total reviews

6

Average rating

4.7

4 / 5 Share

Dec. 12, 2018

This app is so amazing and wonderfull. It's real social proof that I recommend you to add quickly. It's fun.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2018

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Using app

11 months

Total reviews

4

Average rating

4.0

4 / 5 Share

Nov. 27, 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 26, 2018

Nicolas was incredible in helping me set up my store discounts and understand better how to do things! 10/10 recommend!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2018

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

Using app

13 days

Total reviews

6

Average rating

4.7

4 / 5 Share

Nov. 5, 2018

App appears to have certain customization issues, however with Peters help I was able to settle all those issues. FIND PETER

Store

Hawking

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2018

Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 4, 2018

Was a little confusing when first installed, but awesome and really quick responses from the team! They will be on it before you know it

Using app

Over 1 year

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 23, 2018

This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2018

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Using app

6 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Sept. 3, 2018

Awesome app, but expensive. Fast response from the support team.

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2018

Too early to say if the app will work well for me. Am still in my first 2 days since the app was activated. But I like the features and I feel that they could really encourage people to buy from my site. Hoping my gut fee is right :)

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 29, 2018

So far it seems to be the perfect solution for what I was looking for. There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him. I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.

Using app

27 days

Total reviews

3

Average rating

4.3

4 / 5 Share

March 20, 2018

Brian was very helpful as I didn’t understand how to use it , he did everything for me no issues .

Using app

5 days

Total reviews

5

Average rating

4.8

4 / 5 Share

March 9, 2018

I installed this to use for a big promotion I was doing but couldn’t get it to work right. I contacted support and they dove right in to help me get it set up. Now it works great! Awesome app and support. One feature I wish they had was being able to search when selecting a gift. If you’re offering a percentage off your entire store for buying something then the customer has to go through the products one at a time to get to it. Other than that, I love this app!

Using app

5 months

Total reviews

4

Average rating

4.8

4 / 5 Share

March 5, 2018

I will give a five when it has a countdown bar to motivate the customer to reach the $$$ threshold for the free gift. Otherwise it works without hiccups.

Using app

2 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Jan. 24, 2018

Great app with a few idiosyncrasies, but an absolutely fantastic support staff.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 14, 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Using app

11 months

Total reviews

5

Average rating

2.6