All reviews

Rating Breakdown

  • 5
    93% (2,190 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Jan. 26, 2024

MINA was very helpful and helped me figure out an issue that I was having with the app and created a custom gift icon with my store color.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

This app is just great! the settings are super easy and the functionality is very extensive. the support responds extremely quickly and helps with every issue. Mina from the Bogo support team set up all my settings for me in just a few minutes and answered every question perfectly. thanks to the whole Bogo team and especially to Mina!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I'm absolutely loving this app. Their support been super responsive and helpful, always quick to answer my questions. It makes a huge difference in my experience and I feel confident knowing I have such a reliable team behind the app. If I ever run into more questions or need assistance, it's great to know Mina is there to help.

Store

XTORIA

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

The app did not work exactly how we wanted out of the box. However, Mina in the Customer service team was super patient and helped to get the APP working how we needed and that it represented the brand correctly. Its a great app and works really well.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Very good customer service, app great easy 5 stars!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Bogos app on Shopify is amazing! It's so easy to use, and their support is the best. I had a question, and they answered really quickly. I highly recommend it for a smooth experience!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The best app we encountered for Buy X Get Y after we tested a bunch! And the customer support is amazing. Especially Mina and Mike - always there to help and to give great advice when special needs have to be met. We can only highly recommedn this app!

Using app

11 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Jan. 24, 2024

The App is really great, but the customer service is better ;). Thanks for the amazing support chica!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Thanks Mina

Store

Viliqua

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Super helpful customer service and very unique app! Both Mina and Brian were very fast to help resolve the issues we had!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I had a very pleasant experience using this app, the support offered by Anne and Brian was very helpful to make the necessary changes.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

Using app

Almost 3 years

Total reviews

12

Average rating

4.5

5 / 5 Share

Jan. 22, 2024

app works well and has great customer service

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

The app works really well and the support team is amazing! Doesn't matter what time it is, they reply very quickly. Thanks to Anne and Brian for all the help!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

It took a while to set up the first offer but once that was done, I was off and running. The customer support team were very helpful and quick in responding to my questions and the devs were great at fixing issues with the website and customising solutions were possible. It's 5 stars from me!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 20, 2024

Mina offers awesome support.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

The support team is great, always ready to help. Daniel helped me add offers to my website, he was great, The app is very easy to navigate and works with our store!

Store

Romayss

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I have come across apps which has great functionalities but poor support. This one's different! The team have been exceptional in assisting our requests. From removing the brand mark to customising the slider. Anne and Brian went over and beyond assisting us with all our request. And the app! Just what I perfectly need. Straightforward and amazingly does the job and more!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Good experience so far! There were some unexpected conflicts between my theme and the app when first installing, but the support team was incredibly responsive and fixed everything straight away. Many thanks to Anne & Luis for their fast help and clear communication.

Using app

About 1 month

Total reviews

1

Average rating

5.0