All reviews

Rating Breakdown

  • 5
    92% (2,002 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2023

I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Nice day to you Exertier trésor des alpes, Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 15, 2023

This app is great!Have been using the app for quite some time.Wonderful support, always there to help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Amazfit智慧穿戴品牌官方網站, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 14, 2023

Great App, Great Assistance Whenever we need help, the helpcenter replies very quickly Thank you to David

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Greetings MEDICUBE US, We here at BOGOS love the great vibes you're sending our way:D David is ecstatic to know that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Hannah BOGOS - Customer Support Team

5 / 5 Share

June 10, 2023

Super reactive customer support, Anne and Daniel were an absolute pleasure to work with, they answered our questions in no time, and made the setup process incredibly smooth.

Store

Pippadu

Using app

About 2 hours

Total reviews

14

Average rating

5.0

Developer Reply

Hi Pippadu, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Anne and Daniel would be the happiest when reading your awesome words. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS- Customer Support Team.

5 / 5 Share

June 9, 2023

The customer service of this plugin is very patient and very kind. The service of their team is exceptionally good and I am very satisfied. Highly recommend this plugin to everyone!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you retro stage-German, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Hannah BOGOS - Customer Support Team

5 / 5 Share

June 8, 2023

The Free Gifts app for Shopify is a game-changer for my business. It's incredibly easy to set up and offers a range of customization options. I can create enticing free gift promotions based on specific conditions, rewarding customer loyalty. The app seamlessly integrates with my Shopify store, automatically adding free gifts to the customer's cart. It has significantly increased my average order value and encouraged repeat purchases. Customers love the surprise of receiving a free gift, leading to higher engagement and satisfaction. The customer support team is responsive and helpful, addressing any queries promptly. Overall, I highly recommend the Free Gifts app to Shopify store owners looking to enhance sales and customer experience. It's a powerful marketing tool that delivers results.

Store

Puracy

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear Puracy, Thank you very much for your wonderful review! Our team is so happy when knowing that you are satisfied with our products and our support service. Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis! If you want more assistance, we are always available through live chat or at [email protected]. Your complete happiness is always our top concern! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 7, 2023

Have been using the app for quite some time now. Wonderful support, always there to help. Recommended!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Have a nice day Starbond, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

June 7, 2023

Excelente support. Tienen un chat vivo donde puedes preguntar dudas y ellos se encargan incluso de configurarte la herramienta. La aplicación funciona correctamente. Gracias por la ayuda!!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day Drift Gaming Store, It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort into further enhancing our BOGOS application due to your enthusiasm. If you want assistance, you can contact us by live chat or email at [email protected]. We are delighted to have the opportunity to help you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

Nov. 15, 2023

The support is amazing, everytime I have come accross a problem the team at BOGOS are there and fix it straight away. I have never experienced support this good from any other shopify app. Anne , Brian and chica have been amazing today. Thanks again for all of your help.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you CPAP Victoria, We can't express in words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 29, 2023

Great Support! Mina is the best. Her help is always fast and efficient. She goes above and beyond to make sure you have a great experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hope you have an awesome day, Solicos Fahrrad! Your wonderful comments are greatly appreciated. We are all thrilled to know that we could help you right away, especially Mina. We will undoubtedly work harder to improve our app and our support staff as a result of your invaluable support. Please feel free to contact us via live chat or by email at [email protected] if you require any additional assistance. Our pleasure in being with you is constant. Good luck with your future offers! Hannah BOGOS - Customer Support Team

5 / 5 Share

May 26, 2023

nice app and support, Mina help me fix the problem quickly, very professional, thank you very much !

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

KissLove Hair, have a fantastic day! Thank you a ton for your fantastic review of our team support! We are so happy to know that you are satisfied with our service and Mina is the happiest of all of us :D. Your lovely words definitely motivate us to work harder to improve our app more user-friendly. If you have any questions, please contact us by LiveChat or email at [email protected]. So happy to be working with you! Hannah BOGOS - Customer Support Team

5 / 5 Share

May 25, 2023

communication team is great they are very cooperative. i am just loving how they clear all my confusions.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Havenhubco, I'm Hannah from BOGOS - Customer Support Team. Thank you so much for leaving us a wonderful review! Customer satisfaction is always our highest priority and we are also thrilled to know that you enjoy our app. We will try their best to improve our app more user-friendly. If we could do anything to support your business even more, please feel free to let us know via our live chat or email us at [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 24, 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ecleasia, That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed! Thanks to you, we now have even more motivation to improve our services in the days ahead :D If you ever need assistance, please contact us by Live Chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 24, 2023

This plugin is simply fantastic! It works flawlessly and the support team is outstanding. They respond promptly and provide excellent assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello flattersatz Medienverlag, We are grateful for your wonderful review! Our entire team is really ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require our assistance, we are always available! Good day to you! Hannah BOGOS- Customer Support Team

5 / 5 Share

May 23, 2023

Amazing support team! Helped me with every single question that I had and were very fast with speed Thanks!

Store

Zunlex

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

"Greetings to you Zunlex, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you. Your awesome words motivate us to work harder to improve our app to be more user-friendly. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 18, 2023

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear maeda-en , Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 16, 2023

Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Diversitywear.dk, It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

May 15, 2023

The app it good - support are very helpful and quick! Robert and Mikie were helping me fast and made all adjustments I asked for. But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description. In this case I will not interrupt support and will do everything by myself.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Goldbergh, have a wonderful day! Your compassion and affection are greatly appreciated by the Free Gifts customer support staff. We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app. Please contact us via LiveChat or email at [email protected] if you have any questions. I'm delighted we're working together! Hannah Free Gifts - Customer Support Team

5 / 5 Share

May 13, 2023

The support from these guys is awesome. I had one minor question and they were on top of it really fast, and helped get my offer set up correctly. I have used this app several times (I create a lot of ecommerce sites) and they have always been so easy to work with and the app works exactly as I need it to. Highly recommend using this app for promo deals!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hope you are having a wonderful day BACK-YARD Southern Style Seasoning, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah Free Gifts - Customer Support Team.

5 / 5 Share

May 8, 2023

When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MEDICUBE SG, Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! You really made our day, Hannah Free Gifts - Customer Support Team.