All reviews

Rating Breakdown

  • 5
    93% (2,196 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Nov. 24, 2023

Great support - got up and running in minutes with the help of their friendly chat support team!

Store

INDI

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

This app may look expensive compared to others available that (apparently) do the same job but let me tell you that after spending 2 days trying to set up 2 other apps, with help from their very helpful tech supports, we still couldn't get them working glitch free or with all the functionality we required. Fed up with needing a solution in place, I decided to try this app and I set it up in 5 mins. It left me wishing I'd done this in the first place. Needed help with getting the gift slider images to the right sizes when displayed and the support via chat was instantaneous and efficient. My advice? Bite the bullet and pay the extra for this app, what it saves you in time makes it worth it plus the additional functionality and settings are second to none.

Using app

3 months

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 24, 2023

Die App funktioniert gut und der Service reagiert schnell.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

This app solves the problem I am facing now of buying X and getting Y. It has full functions and perfectly adapts to the page effect and presentation method I want. It is recommended that everyone download and use

Store

E-WIN

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I love this app, ive tried others but always come back here. Easy to use and great customer service who always help immediately

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Just signed up for a free trial and had an issue combining the free gift promo with another discount on my Shopify store. I reached out to customer service for help and received very quick and helpful support. (It turned out to be an issue within my shopify settings, not the BOGOS app).

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Highly recommend this app to everybody. Not only is it very simple to set up all kind of free gifts and discounts for your customer, which will increase trust and conversion rate for the future, this app also has one if not the best support team I ever worked with. After a few seconds I got all my questions answered and even advanced coding to make everything fit into my current theme was no problem and done in a very short time. Here goes a special shoutout the fantastic support from "Daniel" & "Wayne"

Store

apol

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Mina Was brilliant! i received super help from her. Nice app!

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

App working great so far, and support was fast and they did some customization to get me rolling right away!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

REALLY useful and perfect Customer service, Thanks for the help "Anne" !

Store

CBDeer

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Superb assistance and explanation at set up stage I can’t recommend them enough! Thank you thank you thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Super responsive customer service who helped me set up our deal super quickly. Really easy to use!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Anne on the support team is outstanding! Not only did she answer my question and fix my issue, but she also noticed a few bugs that I had no idea existed which made the app much more user-friendly. I highly recommend BOGOS. Support gets to you right away.

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Great customer service, Mina supported us to ensure we could add a gift for our black friday bundle offer. We had some questions after downloading the app and reached out immediately and this was sorted out with no challenges! Great support team

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Support team is great, always willing to help. App is very easy to navigate and works with our shop! Able to quickly set up free gifts and integrates well

Store

BluMaan

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Mina was amazing and so thorough and helpful! Helped me reach a resolution so quickly! Thank you Mina

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Mina, the customer support, deserves every bit of her five-star rating for her invaluable assistance in resolving free coupon code issues in my Shopify store. Her prompt and effective solutions turned what could have been a frustrating experience into a seamless interaction. Mina's expertise not only saved the day but also left me with a positive impression of the support services provided. Five stars well-deserved for Mina's outstanding help!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great app with lots of flexible options with regard to offering free gifts under different scenarios. It even allowed us to offer subscription-only products on old Recharge checkout (just adding subs products one by one). Support is very fast and 5-star, no brainer.

Using app

About 2 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 22, 2023

Great onboarding experience with a lot of personal contact by the support team. I think everything is set up correctly and it seems easy to to in on my own right now. Thanks for your help Anne.

Store

ByAlex

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

This app has by far the best customer service of any that ive tried before. The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order. Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

Using app

About 21 hours

Total reviews

3

Average rating

5.0