All reviews

Rating Breakdown

  • 5
    93% (2,196 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Nov. 22, 2023

Anne, Louis, and David are 100% ROCKSTARS... we had several issues with integration on our latest theme and they all resolved it within minutes. The LIVE CHAT with an actual person is the best feature of this app on top of is easy to use features. 100% recommend this app!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Customer service to setup our Black Friday deal was great. The Chat was easy and they helped us get setup in no time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Mina was amazing, thanks very much

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I was attended by Mina, and she made everything very easy for me . I have been trying many free gift apps and it has been horrible , until I found Mina in this app BOGOS. 100% recommended, they have taken a weight off my shoulders.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Very helpful in helping me solve my problems and the customer service is great. they are always helpful

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

100% recommend. This app fills the gap between the core Shopify functions and what customers and shop owners alike actually want. No more confused customers swamping my customer service reps during busy periods! I've deleted other apps in favour of this one, and I plan to install it on my 3rd shop later this week. It's really easy to use - Just watch the youtube videos. And if you have any issues, the customer support from Ellie was is top tier! Super quick, polite and very helpful. Thanks again Ellie!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Excellent support from Anne, Louis and Brian!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I set this up for black friday sales trying to do a buy product get a gift free because shopify doesn't have that feature. We started receiving orders without the gift and it would have been a lot of manual cancellations and duplicating orders if I didn't find this app. I requested help setting up the app and Mina resolved my problem in 5 minutes. Thanks so much!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

10/10 Recommend! I tried 2 other apps before this one, and they both had quirky problems. This app works perfectly, and when I had questions, Mina from customer service instantly replied to help me! Excellent functionality and top notch customer service!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

The support team (David) is fast to respond and helped me navigate setting up parameters on my discounts.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Heel tevreden met deze app, werkt goed en alles is ook custom aan te passen wat heel fijn is. Daarnaast is de support chat super snel en vriendelijk.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Excellent and fast customer service. The App is so easy to set up as well.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Assistance was great, assistant was patient and efficient.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Mina and Brian have been extremely kind and attentive. Great user experience, simple to use, and great support from the team!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

It was an amazing customer service from Mina! The app is very useful. I am really happy with Bogos and Mina! :) Thank you for all your help Mina!

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

very efficient and fast service

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Great friendly service and very helpful. Helped with customizations to my exact specifications. Will recommend the app to everyone

Using app

2 months

Total reviews

19

Average rating

4.6

5 / 5 Share

Nov. 18, 2023

The app and the support are really good. We had difficulties which the support sorted out directly. I can only recommend it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

I have been using BOGOS for a few days. This app is fantastic, and the customer service is exceptional. Anne and Brian were very helpful and accommodating! They helped me to set my offer. They tested it and answered all my questions! They do the work of a full-time employee for you!

Using app

6 months

Total reviews

1

Average rating

5.0