All reviews

Rating Breakdown

  • 5
    92% (2,002 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2023

Everytime we face a problem they solved my problem immediately and I'm grateful for this, keep it up!

Store

GAIAS

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Have a wonderful day, GAIAS! It's so great having you with us; your lovely review has made our day. We can't be happier to have satisfied you with our app and services. We will certainly work harder to improve our app and hope that you will have successful sales campaigns with our app. If you need any assistance, feel free to let us know via live chat or email us at [email protected]. Our team is always willing to support you as soon as possible. Best regard, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 4, 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Super-Dry (04)! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

Aug. 15, 2023

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products. The support team is always super helpful and gets the job done quickly!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi iGlow.no, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 3, 2023

Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Good morning thedeconstruct! We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service! We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :) If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 2, 2023

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Trace Minerals! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 1, 2023

Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Unique eCigs, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 26, 2023

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

Store

boscia

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, boscia! We were thrilled to get such positive comments like yours! Thanks to your feedback, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 25, 2023

Easy to use. Kind support. Quick response. I had problem to set what I wanted, but could easily solve problem by customer support in a day.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Puremer Japan, Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to provide you with the finest service possible! All the best! Hannah BOGOS - Customer Support Team

5 / 5 Share

April 24, 2023

Very easy to set up and great customer service quickly helped confirm I had everything right before going live. Thanks Anne!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Greetings 1up Racing Official Store! Anne and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 24, 2023

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, SBT Cosmetics NL! Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat. We're always willing to lend a hand if you require it! Best of wishes, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 20, 2023

There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Have a wonderful day, SSS Vault! We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always delighted to be with you. Best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 19, 2023

Great support. The team is always available and willing to go above and beyond to respond to support requests.

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you very much, LOVESKIN! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 18, 2023

This app & development team are amazing! Here is why.... 1. Increased my AOV significantly 2. So easy for anyone to install and setup 3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested. You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Good day Hunny Prints®! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

Customer service that deserves 100 points, responds quickly and patiently explains the operation of the program to me, and perfectly helps solve the problem.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Good morning KeshaSelect! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service

Using app

3 days

Total reviews

10

Average rating

5.0

Developer Reply

Good day Kaio-Dia! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

The app is very good, working as expected and their customer support is outstanding! Will definitely recommend this app. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Gluowsmetics, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 11, 2023

这个软件非常好,客服很好!之前我们使用了另一款app导致我们网站出现重大bug,花费了4个多小时才发现是之前插件的原因。立马卸载并更换至这个app!谢谢客服Anne! 她帮我了很多并设置好了免费礼物offer

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

你好, 非常感谢您的精彩评论! 安妮读到这里会很兴奋。 感谢您对我们的免费礼品应用程序的信任,我们将更加努力地开发新功能并改进我们的支持团队,以更好地帮助您开展业务。 如果您有任何进一步的要求,请随时通过我们的实时聊天联系我们或发送电子邮件至 [email protected]。 我们永远感谢你! 此致, Hannah BOGOS - 客户支持团队。

5 / 5 Share

April 6, 2023

Easy to use. Very great customer service. Can highly recommed this app for your store. Very flexible to use

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Woodland Wonders! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team

5 / 5 Share

May 25, 2024

Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Greetings BINIBAMBA! Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team

5 / 5 Share

April 5, 2023

This app does exactly what we need it for. Adds gifts to the cart based on conditions and also gives people options of gifts. As well as this, the customer service is some of the best I have dealt with, also friendly, knowledgable and happy to help!

Store

Leachs

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Good day Leachs! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.