BOGOS: Free Gift Bundle Upsell
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The app is great so far. Very versatile and has so much potential for our store. The customer service is great too. One of their team members called Delwyn was fantastic and helped me through a progress bar issue that I couldn't quite sort myself. She was patient, asked the right questions, and achieved a result quickly and efficiently. Very happy with the plugin!
Thank you so much for your detailed and thoughtful review! We’re grateful for your trust and thrilled that you’re enjoying both the solution and the assistance. Whenever you need support again, we’ll be right here for you. From BOGOS team with love 💗
Good support, responded quickly and helped resolve the issue. Thank you, AUSTIN!
Thank you so much for your 5-star review! We’re delighted to hear that Austin was quick to jump in and get everything sorted for you. If you need help, please let us know anytime. From BOGOS team with love 💗
Great app + excellent service from Anne and team. Many thanks!!
Thank you so much for your generous review! From BOGOS team with love 💗
Incredible support from Mina!
Thank you so much for the lovely shoutout! We’re thrilled to hear that Mina made such a positive impression and was able to assist you when it mattered. We’re always here if you need anything else! From BOGOS team with love 💗
Incredible support from 'Mina' she is superfast and resolves issues EVERYTIME
Mina, David, Austin, Liam, and the rest of the people on the CS team were a great help. We needed a few days to fix our issue, but that's the way it is with Shopify sometimes, when you're using different apps that don't work well with each other.
Thank you so much for your thoughtful review! We truly appreciate you recognizing Mina, David, Austin, Liam, and the whole CS crew. Sometimes things can take a little time to sort out - especially when multiple apps are involved - so we’re grateful for your patience and understanding throughout the process. It means a lot to us that you felt supported along the way. We’re always here whenever you need a hand again. From BOGOS team with love 💗
Thank you so much for sharing this lovely review! From BOGOS team with love 💗
Customer support is quick and helpful, amazing product
Amy helped me incredibly quickly and efficiently, and I had everything set up in under five minutes. I’ve never experienced support like this with any other app. Highly recommend!
Thank you so much for sharing this wonderful feedback! We’re beyond happy to hear that Amy was able to assist you right away and get everything ready in just a few minutes. Knowing that this was the best support experience you’ve had with any app truly means a lot to our team. Your recommendation is a huge motivation for us to keep delivering that same level of care every day. From BOGOS team with love 💗
This is mainly a review of the customer service as we haven't launched the app with full features yet. Daniel and Amy were quick to respond, quick to find a setup issue (it was me, I was the problem all along!) and highlight a solution. Pleasant to deal with and solved my problem quickly. Would recommend.
Thank you so much for taking the time to share this! It’s wonderful to hear that Daniel and Amy were able to respond promptly, pinpoint the configuration issue, and guide you toward the right solution. Thank you again for the recommendation! From BOGOS team with love 💗
Evelyn was amazing!! She resolved my problem immediately, no down time, and they even did some custom coding on the spot! I couldn't be happier with the app and the support that I got.
Thank you so much for your incredible review! We’re beyond happy to hear that Evelyn was able to jump in right away, fix everything without interruption, and even handle custom adjustments on the spot. It truly means a lot to know you’re satisfied with both the app and the support experience. From BOGOS team with love 💗
Sehr guter support
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir geben immer unser Bestes, um schnell und zuverlässig zu helfen. From BOGOS team with love 💗
Anne was super helpful with all my questions. Super fast in communication and getting my offer up and running. It was so great to speak to a live agent and not during business hours. 10/10 customer service :)
Thank you so much for your amazing feedback! We’re thrilled to hear that Anne was able to answer all your questions and get your offer live so quickly. Your 10/10 truly means a lot to us, really. From BOGOS team with love 💗
Very good support by Mina. She helped me very well and solved my issue immediately
Thank you so much for your kind words! We're delighted to hear that Mina was able to assist you promptly. In case of any question, please feel free to contact us anytime. From BOGOS team with love 💗
We had trouble activating free gifts on our POS but Evelyn was such a great help in solving it!
We’re really glad to hear that Evelyn was able to step in and sort out the POS gift activation for you. Thank you so much for sharing your experience! From BOGOS team with love 💗
Excellent product experience + customer service
Thank you so much for your amazing feedback! We’re truly happy to know that both the app and our support team met your expectations. Your kind words motivate us to keep delivering real value and attentive assistance every single day. From BOGOS team with love 💗
Super helpful support team. Naomi is just the best. Hey Bogos team ! please she deserves a bonus for her professionalism and impeccable service.
Thank you so much for your amazing review! We’re beyond happy to hear that Naomi made such a strong impression with her professionalism and impeccable service. Your shoutout truly means a lot - we’ll definitely make sure your kind words reach her and the whole team. From BOGOS team with love 💗
great app
We’re really happy to know you’re enjoying the experience with our BOGOS app. Thank you so much for the fantastic feedback! From BOGOS team with love 💗
Evelyn really went above and beyond to help me. I am a new user and she kindly offered to fix issues with my store for me. I appreciated that she was patience and helpful!
Thank you so much for your heartfelt feedback! We’re truly happy to hear that Evelyn went the extra mile to support you, especially as you’re just getting started. Making sure everything runs smoothly for new users is very important to us. From BOGOS team with love 💗
Delwyn was very helpful and responded almost immediately when I reached out via live chat. I've enjoyed using this app so far and the setup is pretty seamless.
We’re delighted to hear that Delwyn was quick to jump in and assist you through live chat. It’s also great to know you’ve been enjoying the app and that the onboarding process felt smooth on your end. Thank you so much for your wonderful feedback! From BOGOS team with love 💗
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