All reviews

Rating Breakdown

  • 5
    92% (2,002 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2023

Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline. Thank you

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings EnduroShield Australia, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

I am always receive a amazing support. She find another issues itself and try to solve it for me right away. Thanks Anne

Store

femdisc

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi femdisc! You made our day with your awesome review! Anne will be happy to know that she was able to assist you promtly. With your support, BOGOS team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our livechat or email us at [email protected]. We're just an email away :) Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello 4FunGift, Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software! If you require any additional assistance, please contact us by live chat or email at [email protected]. We're always willing to assist. Our first priority is always to provide you with the best possible service! We wish you the very best! Hannah BOGOS - Customer Support Team

5 / 5 Share

April 3, 2023

BOGOS Free gift & Buy X Get Y is an easy to configure application with an available and understanding Team.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Good day, Maison Close - FR! Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 31, 2023

It's straightforward to install and use the app. The staff are very helpful and fast to support and guide you through any doubts. You don't have to worry about the back end.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Alex Carro Skincare, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 28, 2023

Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Good day Honeykissme, You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 27, 2023

Great app! The customer service is really exceptional. They helped take care of all issues i had on time. 100% recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Hundsome, Thank you so much for your considerate remarks regarding our service. Your encouraging comments have boosted our confidence, and we'll use them to enhance our services! Please get in touch with us by Live Chat or email at [email protected] if you have any questions. We are always eager to help! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings to you The Detox Market, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 31, 2024

Anne is amazing, this app is really useful and I can say this is the best free gift app in shopify. This app have helped us to grow from 4 figures sales to 6 Figure sales. Customer Support is very helpful and help us to solve several problems, enjoy using this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day Pettington 柏靈頓獸醫寵物用品, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

This is one of my favorite apps and I'm optimistic it would help us drive more sales. The support team is great as well.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Deluxe Shop, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Greetings BIBA LOS ANGELES, Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services! Please contact us via live chat or email at [email protected] if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available! We wish you the best of luck! Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 21, 2023

One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Holy Land Dates! Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day ahead, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 20, 2023

The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings BELLA FARRUGIA BROWS, We just received your thoughtful review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us. Let us know and we will be right there to assist! Much appreciated! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 18, 2023

Great app that works perfectly as intended on our highly customized website. Even better, this development crew worked quickly and effectively to ensure the app was working perfectly before a large promotion on our behalf.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Arma Sport, We are so glad that our team has been able to support you and your promotion campaign promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve BOGOS more in the future! May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Towel, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Mabyen Baby, We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions! Don't hesitate to drop us a message via live chat or email address [email protected]. We are always willing to assist you! Cheers, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :) Would recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Scribble Prints Co., Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 17, 2023

Great support, really fast and quality answears:)) This app helped us with some issues Shopify couldnt. .

Using app

13 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi Lerni.sk! You made our day with your confidence in BOGOS and your amazing review! That we were able to assist and satisfy you makes everyone here happy! Contact us at [email protected] if you have any further questions or concerns. At any time, we'll be happy to assist you! Have a wonderful day! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 16, 2023

This app answers all of our problems regarding the campaign and promos. It is easy to manage and the customer service is so professional.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Drinkies PH, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 15, 2023

Super simple app, very easy to use and set up offers quickly. Have not had any major issues with other site functionalities. The support team has been available every step of the way - even during the trial period - Anne, Louis and Chica were amazing and super helpful in answering all of my questions.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day BondiBoost.com! Anne, Louis and Chica are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 13, 2023

Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day escentials.com, Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients. If you still have questions, feel free to reach out to us at [email protected] or via live chat. We're always happy to help out if you need it! Best regards, Hannah BOGOS - Customer Support Team.