All reviews

Rating Breakdown

  • 5
    92% (2,002 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2023

Customer service that deserves 100 points, responds quickly and patiently explains the operation of the program to me, and perfectly helps solve the problem.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Good morning KeshaSelect! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service

Using app

3 days

Total reviews

10

Average rating

5.0

Developer Reply

Good day Kaio-Dia! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 15, 2023

The app is very good, working as expected and their customer support is outstanding! Will definitely recommend this app. Thank you!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Gluowsmetics, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 11, 2023

这个软件非常好,客服很好!之前我们使用了另一款app导致我们网站出现重大bug,花费了4个多小时才发现是之前插件的原因。立马卸载并更换至这个app!谢谢客服Anne! 她帮我了很多并设置好了免费礼物offer

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

你好, 非常感谢您的精彩评论! 安妮读到这里会很兴奋。 感谢您对我们的免费礼品应用程序的信任,我们将更加努力地开发新功能并改进我们的支持团队,以更好地帮助您开展业务。 如果您有任何进一步的要求,请随时通过我们的实时聊天联系我们或发送电子邮件至 [email protected]。 我们永远感谢你! 此致, Hannah BOGOS - 客户支持团队。

5 / 5 Share

April 6, 2023

Easy to use. Very great customer service. Can highly recommed this app for your store. Very flexible to use

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Woodland Wonders! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team

5 / 5 Share

May 25, 2024

Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Greetings BINIBAMBA! Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team

5 / 5 Share

April 5, 2023

This app does exactly what we need it for. Adds gifts to the cart based on conditions and also gives people options of gifts. As well as this, the customer service is some of the best I have dealt with, also friendly, knowledgable and happy to help!

Store

Leachs

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Good day Leachs! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 5, 2023

Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline. Thank you

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings EnduroShield Australia, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

I am always receive a amazing support. She find another issues itself and try to solve it for me right away. Thanks Anne

Store

femdisc

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi femdisc! You made our day with your awesome review! Anne will be happy to know that she was able to assist you promtly. With your support, BOGOS team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our livechat or email us at [email protected]. We're just an email away :) Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 4, 2023

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello 4FunGift, Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software! If you require any additional assistance, please contact us by live chat or email at [email protected]. We're always willing to assist. Our first priority is always to provide you with the best possible service! We wish you the very best! Hannah BOGOS - Customer Support Team

5 / 5 Share

April 3, 2023

BOGOS Free gift & Buy X Get Y is an easy to configure application with an available and understanding Team.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Good day, Maison Close - FR! Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 31, 2023

It's straightforward to install and use the app. The staff are very helpful and fast to support and guide you through any doubts. You don't have to worry about the back end.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Alex Carro Skincare, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 28, 2023

Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Good day Honeykissme, You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 27, 2023

Great app! The customer service is really exceptional. They helped take care of all issues i had on time. 100% recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Hundsome, Thank you so much for your considerate remarks regarding our service. Your encouraging comments have boosted our confidence, and we'll use them to enhance our services! Please get in touch with us by Live Chat or email at [email protected] if you have any questions. We are always eager to help! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings to you The Detox Market, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 31, 2024

Anne is amazing, this app is really useful and I can say this is the best free gift app in shopify. This app have helped us to grow from 4 figures sales to 6 Figure sales. Customer Support is very helpful and help us to solve several problems, enjoy using this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day Pettington 柏靈頓獸醫寵物用品, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

This is one of my favorite apps and I'm optimistic it would help us drive more sales. The support team is great as well.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Deluxe Shop, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Hannah BOGOS - Customer Support Team

5 / 5 Share

March 22, 2023

David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Greetings BIBA LOS ANGELES, Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services! Please contact us via live chat or email at [email protected] if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available! We wish you the best of luck! Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 21, 2023

One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Holy Land Dates! Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day ahead, Hannah BOGOS - Customer Support Team

5 / 5 Share

March 20, 2023

The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings BELLA FARRUGIA BROWS, We just received your thoughtful review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us. Let us know and we will be right there to assist! Much appreciated! Hannah BOGOS - Customer Support Team