All reviews

Rating Breakdown

  • 5
    92% (2,002 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

March 10, 2023

Great customer service, fast response and app works well on website, made our promotion really easy :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much MIRROR WATER, Our team was thrilled to get such positive comments! Thanks to your kind words, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Service Team

5 / 5 Share

March 8, 2023

Very good service, good support and very good attention, I had a problem with the publications, but they managed to help me and advise me without hassle and with very good patience.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi silviastrauss, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 6, 2023

It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day My Essential Feelings! We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

March 1, 2023

Super app! Gemakkelijk gifts aan te maken. Vriendelijke en behulpzame customer service. Ze reageren snel.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Cari Aruba Aloe NL! Siamo molto felici e grati per la tua fantastica recensione dei nostri servizi! Quella nota ci aiuterà sicuramente nel nostro cammino per ottenere un'assistenza clienti perfetta! Se hai bisogno di qualcosa, sentiti libero di contattarci tramite LiveChat e la nostra email [email protected]! Ti ringrazio davvero :D Hannah BOGOS - Team di assistenza clienti

5 / 5 Share

Feb. 20, 2023

Anne was great to chat with, she provided very quick support. The app is very simple & easy to use! Highly recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Paw Pantry! Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :D Hannah BOGOS - Customer Support Team

5 / 5 Share

Feb. 17, 2023

Anne and Louis provided us with excellent customer service. They helped us set the app up and resolved all our queries in a prompt and professional manner. It was a fantastic experience. Thank you!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you etikette, Our team, especially Anne and Louis, want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Hannah BOGOS - Customer Support Team

5 / 5 Share

Feb. 14, 2023

Anne and Louis helped me set up my pop ups and im so grateful for their help ! did everything i asked in no time ! such a great team <3

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Have a nice day, valocaps! We at Free Gifts are grateful for the lovely words you just left:D This evaluation will be extremely beneficial to us as we strive for optimal customer service! If you have any questions, please contact us via Live Chat or email at [email protected]. Looking forward to assisting you! Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Feb. 10, 2023

Great customer service! David helped us to get our app to appear on our 7 stores exactly the way we wanted them! Can't recommend enough!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Have a fantastic day, TENGA Store Europe! The Free Gifts customer service staff is grateful for your kindness and love. Especially David, he is very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Feb. 3, 2023

I love this app. Working perfectly and so easy to set up and use. I really don't think you can get much better. It does exactly what is says it can do. Super.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello www.jkel.ie, Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat! Best of wishes, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 27, 2023

Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Good morning Victoria Beckham US! Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise! If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day :D Hannah Customer Support Team - Free Gifts

5 / 5 Share

Jan. 26, 2023

Excellent app with an impeccable dev and support team. Installation and configuration is a breeze and the app performs precisely as required. Dev and support happy to discuss and swiftly make minor customisation in line with our customised theme. Highly recommend and commend. 5 Star!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Victoria Beckham UK, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 25, 2023

Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Marée Chandelles / Points de vente, We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best to you, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Jan. 13, 2023

The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Cafe Najjar We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require assistance, we are always available! We hope to be of assistance! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Jan. 12, 2023

This app is perfect for adding some additional things to your website! We used it for great customer interaction on our merchandise and could not be happier! The customer service is also phenomenal.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Greetings ePoolSupply, It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 12, 2023

thank you for your support the app is good marketing tool and the service team is super fast and helpful.

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Good day to you Kuvings Deutschland, You made our day with your trust in Free Gifts app and your awesome review! Our team members are all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 12, 2023

App veramente completa per la gestione dei prodotti omaggio, si possono impostare più regole contemporaneamente che consentono di aggiungere a carrello più prodotti in base ad esse. Inoltre il support è molto disponibile, rispondono in tempi rapidi e senza costi aggiuntivi hanno anche personalizzato l'app secondo delle nostre esigenze particolari.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Ciao clive-christian-official-store-usa, Grazie mille per il tuo fantastico feedback sulla nostra app e supporto! Non potremmo essere più felici di potervi accompagnare e potervi assistere tempestivamente. Grazie al tuo prezioso supporto, siamo incoraggiati a lavorare di più per migliorare l'app Free Gifts. Se hai bisogno del nostro supporto, saremo sempre pronti a darti una mano tramite la nostra live chat o [email protected]! Distinti saluti, Hannah Free Gifts - Team di assistenza clienti.

5 / 5 Share

Jan. 11, 2023

This app is the best tool for BOGO, it is the most user friendly and straight forward out of all the available apps. I ran into a little trouble with my cart that i could not solve, I sent an enquiry with a reply with in 2 mins and problem solved with in 20 mins with the most amazing customer service. Highly recommend! This will be my go to apps for all my projects moving forward.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Breezy Brush! Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat. We're always willing to lend a hand if you require it! Best of wishes, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 11, 2023

I like it very much, it solved my problem,A great little app to cover a variety of different functions. We wanted to automatically add gifts to cart as part of a promotion and this was the perfect solution to achieve that outside of Shopify's limited discount functions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Bettersexdoll, Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support. If you have any questions or concerns, feel free to contact us by live chat or email at [email protected]. Best wishes, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Jan. 9, 2023

Perfect app with lots of discount options. It works exactly as we need. Excellent support. I can definitely recommend it.

Store

Campiri

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Good day Campiri, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Jan. 6, 2023

A great little app to cover a variety of different functions. We wanted to automatically add gifts to cart as part of a promotion and this was the perfect solution to achieve that outside of Shopify's limited discount functions. When trying to make changes when we encountered problems, David on the customer support chat not only helped us figure out how to make a new promotion work but also offered insight into other ways we can use the app to achieve what we wanted. Definitely worth it if you anticipate making a lot of promotions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Car Gods, That review has warmed our hearts tremendously! David is speechless right now because he is overjoyed by your compliments! Thanks to you, we now have even more motivation to improve our services in the days ahead:D If you ever need assistance, please contact us by Live Chat or email at [email protected]. Best wishes, Hannah Free Gifts - Customer Support Team.