All reviews

Rating Breakdown

  • 5
    92% (2,004 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2022

Worked very well and helped us a lot during BFCM season to boost sales and AOV. Especially I need to thank David from the support team, respond very fast and super helpful at every step and solve all my problems! 5 Star support!!!

Store

Grabie

Using app

4 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you very much. Grabie, Our team were thrilled to get such positive comments, especially David! Thanks to your kind words, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah Free Gifts - Customer Service Team

5 / 5 Share

Nov. 30, 2022

Brand new to the app so still testing however I have received the best customer service/support from David. I look forward to using the app more thoroughly.

Using app

2 months

Total reviews

8

Average rating

4.6

Developer Reply

Good morning Organising Life Beautifully, With your confidence in the Free Gifts app and your fantastic rating, you made our day! David in particular, along with the rest of our team, are delighted that we could help and please you. Please feel free to reach out to us via our live chat feature or by email at [email protected] if you have any additional requests. We are happy to help you at any time! Best wishes Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 24, 2022

Awesome work from David and Brian :) I can only recommend their services. They help me to implement their app on my webshop , which was quite challenging!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you Sockr - Die hochwertige personalisierte Sportsocke!, Your admirable review and your faith in the Free Gifts app made our day! We are all pleased that we could help and satisfy you, especially David and Brian on our team. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

Robert was absolutely amazing support. I would recommend this App mainly because of the support from the team

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

To Kate McIver Skin, good day! Thank you so much for your wonderful comments! The knowledge that we could help you right away makes our team, especially Robery, extremely happy. We would be inspired to put in more effort to enhance both our support team and our app by your invaluable support. If you require any additional help, please don't hesitate to contact us via live chat or by email at [email protected]. We enjoy being with you at all times. Best wishes, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

The app is a bit confusing at first glance, but easy to get the hang of. the support team (Robert, Chica and Alex) have been very prompt and helpful in getting things set up and helping with the aesthetics. Thanks so much for your help!

Store

Erozul

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

You have an awesome day, Erozul! Your wonderful comments are greatly appreciated. We are all thrilled to know that we could help you right away, especially Robert, Chica and Alex. We will undoubtedly work harder to improve our app and our support staff as a result of your invaluable support. Please feel free to contact us via live chat or by email at [email protected] if you require any additional assistance. Our pleasure in being with you is constant. Good luck with your future offers! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

The team running this app are AMAZING. I needed a last minute solution for some Black Friday promos and they got us up and running last minute and super speedy. The app is super clean in cart and works great. THANK YOU TEAM!

Store

ohne

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Greetings ohne, Thank you so much for your considerate remarks regarding our assistance. Your encouraging comments have boosted our confidence, and we'll use them to enhance our services! Please get in touch with us by Live Chat or email at [email protected] if you have any questions. We are eager to help you once more! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

Amazing customer service! Daniel has been so patient and helpful getting me started and answering all of my questions.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

You have a fantastic day, Five Love! We sincerely appreciate your kind words. Daniel, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team. If you need any further assistance, don't hesitate to get in touch with us via live chat or email at [email protected]. We always feel happy to be with you. Wishing you luck for your future promotions! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

They are great! Highly recommended and customer support is very efficient. We asked for help and a customization and it was solved fast.

Store

Olmox

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Olmox, Thank you very much for your kind words about our assistance. Your encouraging remarks have boosted our confidence, and we will put them to good use in improving our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We are excited to assist you once more!, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

This app has met every need of mine and the cherry on top was David's customer support that made setting up the app effortless.

Store

Best SA

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Have a wonderful day, Best SA! We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always delighted to be with you. Best, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 23, 2022

David and Louis provides an instant support for our customized solution, it was an amazing experience for the support service. The Secomapp team is responsible, quick response, and skillful! thank you for all of your support! I would highly recommend to you guys that who is looking for a free gift promotion app, their are professional, and top banana!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Have a fantastic day, Baking Yuen! We appreciate your kind words. David, Louis and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 22, 2022

needed help setting up a specific use case for gifting, Robert & Chica were amazing and got me the info i needed very quickly!

Using app

4 days

Total reviews

7

Average rating

4.9

Developer Reply

Dear Luxe Auto Concepts, Thank you so much for leaving us such an awesome review! Our team, especially Robert and Chica, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will always be waiting for you at live chat or [email protected]. It's always our pleasure to assist you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 22, 2022

Extremely helpful and PROMPT. I was very impressed with their organization and the app works great.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Greetings, KEYPER®, LLC! We here at Free Gifts love the great vibes you're sending our way:D We are ecstatic to learn that you are pleased with our assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. Regards, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 22, 2022

Excellent but I mean excellent support, sorted my problems out immediately, I would highly recommend them

Store

Lifebio

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Lifebio, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 21, 2022

Great customer service and support! Was able to get exactly what I needed added for Black Friday gifts and they even re-designed the gift slider to be more aesthetically pleasing with my store design.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Good day, Infinity Raine! Thank you very much for your insightful feedback! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Hannah Free Gifts - Customer Service Team

5 / 5 Share

Nov. 21, 2022

App is very good and easy to use for adding free gifts.The best customer support! David and Robert were very helpful!

Using app

10 months

Total reviews

5

Average rating

4.8

Developer Reply

Good day to you IJDI.NET, You made our day with your trust in Free Gifts app and your awesome review! Our team, especially David and Robert, is all happy to know that we could support and satisfy you! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always happy to assist you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 21, 2022

Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello fitzyculture, Thank you so much for your thoughtful comments about our assistance:D Your positive feedback has given us a boost in confidence, and we will use it to improve our services! If you have any questions, please contact us via Live Chat or email at [email protected]. We look forward to assisting you once more! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 21, 2022

I started using the app, and the support team was very helpful (Ellie and Brian), very kind, and responded within seconds. also the app really easy to use.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Moonyarts, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie and Brian would be defenitely delighted to happy to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 21, 2022

Great app for adding FREE Gifts with purchase. It was a bit confusing to set-up at first but I got help immediately and everything integrated into my shop with ease. Thanks Ellie & Henry.

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Good day Ringz & Tingz Jewels! Thank you so much for such a lovely review! Ellie and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at [email protected]. We are excited to speak with you! Best wishes, Hannah Free Gifts - Customer Service Team

5 / 5 Share

Nov. 21, 2022

This app works great for giving out a free gift with my order. But best of all, the customer support is responsive, quick, and very helpful. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Good day PLUGINS THAT KNOCK, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 21, 2022

Anne, Brian & David have been great. They have really helped with coding issues I've had with quick responses! App works exactly how I want on my website. Would definitely recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The NAP Co.! We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Anne, Brian and David are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah Free Gifts - Customer Service Team