All reviews

Rating Breakdown

  • 5
    92% (2,004 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Chews Life, We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 18, 2022

Simple to use. Needed help setting up and the team was great. Solved my custom issues right away and made it all work great.

Store

Be Home

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Be Home, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 18, 2022

Ellie and Brian did an amazing job, they got me all set up and even customized things I wanted. very quickly :)

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Good day to you, KittySpout! Thanks a ton to your wonderful feedback! Our team, especially Ellie and Brian, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 17, 2022

The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Good day Mariposa! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 17, 2022

David & Ellies customer service was brilliant! We had a few questions & tweaks to suit our sites theme we wanted made and they responded promptly and got everything sorted for us quickly. The app gives you plenty of control over rules for different offers. Would highly recommend!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, DW Tool Shop, We appreciate you taking the time to offer such a well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah Free Gifts - Customer Service Team

5 / 5 Share

Nov. 17, 2022

I used this app to help add a free gift to cart option and the team were a wonderful support and very communicative in getting everything set up for us. A big thanks to Anne and Brian! Great app.

Using app

22 days

Total reviews

2

Average rating

4.5

Developer Reply

Dear Hunter & Nomad, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 16, 2022

The customer support is so quick and helpful! David helped me immediately, and was able to edit the offer pop up features to match our website perfectly. Excited to use the Free gifts app for our Black Friday sale!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Formless Beauty, You made our day with your awesome review! David will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features. May you need any support, please let us know via our livechat or email us at [email protected]. We're just an email away :) Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 16, 2022

The Free Gifts BOGO buy x get y app is great and customer service has been fantastic. Highly recommending this app.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Body Armor 4x4! Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat. We're always willing to lend a hand if you require it! Best of wishes, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 24, 2022

I had a great experience with Brian, Anne and David. They all helped me customise my theme for the free gift promotion for our Black Friday Sale. I am super happy with their quick service! David in particular has helped us with a lot of our promotion offerings during the Black Friday Sale. Everything I thought that was not possible, David made it possible for our store to run multiple promotions at the same time. I highly recommend this app!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Good day to you Unicorn Superfoods, Thanks a ton for your wonderful feedback! Our team, especially Brian and Anne, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 15, 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Verve Culture, We just received your glowing review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us! Let us know and we will be right there to assist! Much appreciated! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 15, 2022

This app help us boost our sales by more than 50%. The app works like magic and a big thanks to the whole team for helping us with the installation. Everything was so fast and very professional.

Store

NeiPack

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hope you are having a wonderful day NeiPack, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 15, 2022

La atención personalizada en caso de soporte o ayuda es increíblemente bueno. Recomiendo la APPs en un 100%. saludos

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hola Regalos Clicker, ¡Agradecemos sus comentarios positivos! ¡Todo nuestro equipo está emocionado ahora mismo! Continuaremos trabajando arduamente para mejorar nuestros productos y la experiencia de nuestros fieles clientes con su apoyo. Si necesita ayuda, contáctenos a través del chat en vivo o envíe un correo electrónico a [email protected]. ¡Siempre estamos disponibles para ayudarte si lo necesitas! Pido disculpas por cualquier error en la traducción, porque usamos el Traductor de Google para el checo :D ¡Esperamos ser de utilidad para usted! Hannah Free Gifts - Equipo de atención al cliente

5 / 5 Share

March 1, 2023

They have been helping me with everything and they do a great job. Highly recommended App! Tt increases your sales a lot! Thank you!

Store

Ökovor

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Have a fantastic day, Ökovor! The Free Gifts customer service staff is grateful for your kindness and love. Brian, Anne and Chica are very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 14, 2022

The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you shadematters.com.au, Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We always appreciate you so much! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 14, 2022

David was incredibly helpful and accommodating, able to customize the app any way we needed on our site. A small learning curve but the team are very happy to explain anything you need. The deal works well and having it run on the cart page is great.

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Good day to you Tea Pea Home, We can't express by words how grateful we are to have a chance to support your business! Daniel would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 14, 2022

It met my needs very well, the staff customized it according to my requirements and I am very satisfied. Thank you Anne and Louis

Store

ITEHIL

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Good day, ITEHIL! That is an incredibly touching review! Anne and Louis are overjoyed right now! We now have even more motivation to improve our services in the future, thanks to you:D If you need help, please contact us via Live Chat or [email protected]. Best wishes, Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 13, 2022

Great app, i can 100% recommend this. im totally happy with it and the support is super fast and nice!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Shokz NL, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 13, 2022

They are so helpful and is always ready to help. I might be rude or impatient but they are just always accomodating and friendly. I'm very grateful for their help, and this app is super useful and easy to use. 10 stars if I could give:) Thank you guys!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Newentor AU, How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

Nov. 12, 2022

Anne, Brian and Robert are amazing super quick n adjusting things even on weekends. Best customer support!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

NOURISHED3, hopy you enjoy your wonderful day! The Free Gifts customer support staff appreciates your generosity and love. Especially Anne, Brian and Robert - they are thrilled to know that you are satisfied with their assistance! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We are delighted to be working with you. Hannah Free Gifts - Customer Support Team

5 / 5 Share

Nov. 11, 2022

Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear MwCustoms Inc., Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team. If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Hannah Free Gifts - Customer Support Team.