All reviews

Rating Breakdown

  • 5
    93% (2,198 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Sept. 16, 2023

Amazing support they responded quickly and walked me through everything I needed help with!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

I can't say enough good things about BOGOS: Free gift & Buy X Get Y and their fantastic team! I've had my fair share of technical challenges, and BOGOS: Free gift & Buy X Get Y has been an absolute game-changer for me. First and foremost, the app itself is a gem. It seamlessly integrates with our Shopify store, providing us with a range of powerful features that have significantly improved the user experience. What truly sets BOGOS: Free gift & Buy X Get Y apart, is their exceptional support team. I've encountered issues at various times, often during off-hours due to the time zone difference, and they have consistently gone above and beyond to assist me promptly. Their dedication to customer satisfaction is evident, and it's a rarity to find such a responsive and helpful support team in today's tech landscape. Not only have they helped me resolve every technical hiccup I've faced, but they've also provided invaluable guidance and insights to help me make the most of their app's features. Their expertise and willingness to assist are nothing short of remarkable. In summary, the app is a must-have for any Shopify store owner looking to enhance their online presence. The app itself is robust, user-friendly, and feature-rich, and the support team is simply outstanding. I wholeheartedly recommend them to anyone in the e-commerce space.

Store

Zelens

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great app and customer support team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

I love their product! It helped increase my AOV and conversion rate so much with such a simple plugin! Customer support is excellent! This is the best shopify app i've ever used as far as increasing conversion rates go!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

App is great as it is, but the support team is what makes it extra great. Totally recommended.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

The app didn't immediately integrate with my store, but David and Louis immediately went to work and got the app working pronto! Thanks, y'all!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

La plateforme est simple d'utilisation et un conseiller est toujours là pour répondre à nos questions et nous aider le plus rapidement possible !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

We have a pretty custom checkout drawer so I was worried this app wouldn't work properly, but it was exactly what we needed! We wanted a cart threshold to be hit and then an auto-free gift to be added, and the app was able to set that up perfectly. I had some minor tweaks that I needed for the cart language so I reached out to Mina from Support who helped me pass on the message to their dev team Alex who solved it within 30 minutes. A great experience overall!

Store

Anyday

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Very useful Application with a great support. We have been using the application and happy with its performance.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

App works as intended for "free gift with purchase", and one of the better apps on the market for it. Support was helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Customer support couldn't be more helpful. Did most of the work for me. I would recommend this to everyone.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Thank you so much for the answer by Louis Anne it really feel so good when someone quickly helping me Thank you so much BOGOS team~

Store

Store

Using app

2 months

Total reviews

26

Average rating

4.8

5 / 5 Share

Aug. 24, 2023

You don't need to worry about any problem when it happend,you have greatest support team. Customer Support is awesome.response is so fast and they understand what problem happend to me. DEV team also awesome they change code and help me so fast. Thanks for your kindly support Mina.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

excellent app and excellent support! I have tried other similar apps and they have lots of issues and slow support. these guys are the best!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Very good app for adding more value to their offer plus their support is outstanding. They always reply within a few minutes and super helpful.

Store

Hanula

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

This app is solid! Of all the dozens of apps we've worked with and tried out, the BOGOS app has the most legitimate, helpful, responsive, and thorough customer support I've experienced. They work hard to fix crazy things and put out fires quickly. I really appreciate it!!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Absolutely thrilled with the BOGOS app on Shopify! This app has completely transformed the way I manage promotions and deals on my online store. The ease of use is remarkable – setting up 'Buy One Get One' offers has never been this simple. The intuitive interface guided me through the process, making it a breeze to create enticing deals that my customers can't resist. Great customer service too, thanks!!

Using app

3 days

Total reviews

8

Average rating

5.0