All reviews

Rating Breakdown

  • 5
    93% (2,211 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2023

BOGOS team is attentive, comprehensive, responsible, positive and patient. Their ability to collaborate and attention to details is outstanding. They share constructive feedback, provide examples and specific developmental suggestions.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello SuperiorCare.Pet, We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. We are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah BOGOS - Customer Service Team

5 / 5 Share

Aug. 3, 2023

Great support from Mina and Alex. They answered us quickly and customized the app according to our design. The app seems to work very well. I can only recommend it.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Greetings AmePure.no, We at BOGOS appreciate the positive energy you are sending our way:D Mina and Alex are pleased to hear that you are satisfied with their help! In order to enhance our service, our personnel will continue to strive for greater quality! If you need help, please get in touch with us by Livechat or email at [email protected]. We are overjoyed to have you here! Hannah BOGOS - Customer Service Team

5 / 5 Share

Aug. 3, 2023

Great application ! love it Support team is really good !! Recommand the application, it helps a lot to growth our sales

Using app

25 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello there France, We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support. If you require assistance, please contact us via live chat or email at [email protected]. We are always here to help if you need it! We hope to be of service! Hannah BOGOS - Customer Support Team

5 / 5 Share

Aug. 2, 2023

Customer support is amazing, they helped me with everything very good. and the offer on my site looks good!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you SolarioShop! We appreciate you taking the time to leave such a positive feedback! We will keep working hard to improve the features and experience for our devoted customers. If you require additional assistance, please contact us via live chat or email at [email protected]. We are always willing to assist. Our main goal is to give you the best service possible! Best regards! Hannah BOGOS - Customer Support Team

5 / 5 Share

Aug. 2, 2023

Really good support! Recommend this app. It works as promised and it helped me boost my sales revenue. My support Rep Mina was also really helpful

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You have a fantastic day, Allgaeuer Wanderimkerei! We sincerely appreciate your kind words. Mina, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team. If you need any further assistance, don't hesitate to get in touch with us via live chat or email at [email protected]. We always feel happy to be with you. Wishing you luck for your future promotions! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 31, 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hola Cosméticos Levid, ¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación. Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a [email protected]. ¡Siempre te apreciamos! Atentamente, Hannah BOGOS - Equipo de atención al cliente.

5 / 5 Share

July 30, 2023

I spoke to Anne, and she was super nice, helping us with some inconvenience and fixing it the same day. Awesome customer support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Good day Mad Keen Fishing, You made our day with your trust in BOGOS app and your awesome review! Anne and our team would be really happy to know that you are satisfied with our support! If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 30, 2023

Amazing and efficient service! Actioned everything I requested immediately. This is a useful app to get around the limitations of Shopify's 'buy x get y' discount.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Xtend Outdoors, Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 28, 2023

A great team! After installing the application on my store and putting the offer on my site I had numerous display problems because my theme was not common and did not display the gift icons etc... Fortunately I had almost instant support from them with firstly a customer support team who listened and understood my problems. Then the support team passed on my problems to their developers, who solved them all within a day! Many thanks to them! I highly recommend their application!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day SweatApparel™, You made our day with your trust in the BOGOS app and your awesome review! Our team would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 27, 2023

Dave was super helpful with my 'operator' errors :). App works great! Thank you for the prompt and courteous assistance!

Store

Qontevo

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Qontevo, We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David is so grateful for your review and is delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah BOGOS - Customer Service Team

5 / 5 Share

July 27, 2023

5 star for BOGOS customer service. In-time and helpful. And their product can really help with our sales.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fafrees Ebike, We are super thrilled to read your review and a big thank you from all of BOGOS Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers. If any further request, we are so happy to give you a hand via live chat or at [email protected]. It's always our pleasure to be with you! All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 27, 2023

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Eukanuba, We just received your thoughtful review and we couldn't be any happier :D With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time! Our team will be right here over at Live chat or in the email [email protected] if you ever need us. Let us know and we will be right there to assist! Much appreciated! Hannah BOGOS - Customer Support Team

5 / 5 Share

Dec. 9, 2023

MINA FROM CUSTOMER SUPPORT IS AMAZING!! This app has helped me TRIPLE my conversion rate. It's by far the best app i have ever used hands down nothing even comes close to making an impact in my sales and for the FIRST TIME EVER i am FINALLY PROFITABLE!!! All thanks to BOGOS APP and NO THIS IS NOT A PAID REVIEW!

Store

My Store

Using app

About 1 year

Developer Reply

Have a fantastic day, My Store! We appreciate your kind words. Mikie and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 25, 2023

Thanks for Mina and Henry's help!~~~~~~~It's a gooooooooooooooood app!~~~And it is easy to use~~~~~

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day 風車生活, Thank you so much for such a lovely review! Mina and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at [email protected]. We are excited to speak with you! Best wishes, BOGOS - Customer Service Team

5 / 5 Share

July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Federal Bikes, We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Hannah BOGOS - Customer Support Team.

5 / 5 Share

July 24, 2023

I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings, Ornot Online Store We here at BOGOS love the great vibes you're sending our way:D We are ecstatic to learn that you are pleased with our assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 22, 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Have a fantastic day, Fresh Goods Market! We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team. If you need additional help, please contact us by live chat or email at [email protected]. We are always happy to be with you. Regards, Hannah BOGOS - Customer Support Team

5 / 5 Share

July 22, 2023

Customer service is the best of all the applications I've tested. They listen and are very responsive.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, Dolcesolezza! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 21, 2023

The app is super easy and simple to use. I wanted to move the 'free gift' icon location shown under collection page, and Mina had been so attentive and prompt to help. Thanks so much to Harry in Development for being able to arrange everything so quickly :) I'd give 5 stars for the best customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Have a fantastic day, JUNGSAEMMOOL! The BOGOS customer service staff is grateful for your kindness and love. Mina and Harry are very happy about the excellent feedback we've received :D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Hannah BOGOS - Customer Support Team

5 / 5 Share

July 20, 2023

I was recommended BOGOS by a friend after I mentioned I needed an easy-to-use "free gift with purchase" app. Installing it ended up being one of the best decisions I've ever made. Not only is it easy to setup and just WORKS, but the customer service is BEYOND what most apps will ever offer. Rarely is there ever an issue, but when there is one, they're on top of it and fix it fast. My business basically is only profitable with "free gift with purchase" deals and I use BOGOS to make it work. So I quite literally depend on BOGOS to keep my business alive and profitable. It's that good.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Wicked Warlock, This is BOGOS - Customer Support Team. Thank you so much for your compliment on the BOGOS. Your support means the world to us and it would encourage BOGOS Team to work tirelessly to improve the features for our valued customers. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We are always ready to serve! Best regards, Hannah BOGOS - Customer Support Team.