All reviews

Rating Breakdown

  • 5
    92% (2,004 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

This is an incredible App, so happy with it!! I was looking for a a shopify app that'll help me build very specific promotions- buy x get y, buy over a certain amount and get z. Anna, Ellie and the rest of the support team were super helpful and set up everything for me- seriously I didn't have to do a thing, and they were sweet and kind about every request. HIGHLY RECOMMENDED!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Loop Living | Hanging Planters & Indoor Plant Decor, We appreciate you taking the time to offer such a well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Ellie and Anne are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Shawn Free Gifts - Customer Service Team

5 / 5 Share

July 18, 2022

L'application est très facile à utiliser et le service client très réactif et très sympathique je recommande !

Store

Label K

Using app

8 months

Total reviews

9

Average rating

4.9

Developer Reply

Bonjour Label K, Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien. Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à [email protected]. Nous sommes toujours disponibles pour vous aider si vous en avez besoin ! Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D Nous espérons vous être utile! Élie Cadeaux gratuits - Équipe d'assistance à la clientèle

5 / 5 Share

July 15, 2022

Amazing app, working seamlessly and does exactly what it is supposed to do, also the support team is great and very helpful.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you kindly, Fiery Cosmetix! We were ecstatic to hear such good feedback! We now have even more drive to improve our services in the next days as a result of your efforts:D If you need help, please contact us by Live Chat or by email at [email protected]. Have a fantastic day! Shannon Free Gifts - Customer Service Team

5 / 5 Share

July 12, 2022

Die App an sich erfüllt ihren Zweck. Top und herausragend ist der Service. Sobald man nicht weiter weiss, nimmt sich jemand des Problems an. Das spart Zeit und Nerven

Store

ananné

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hallo ananné, Wir freuen uns auf Ihr positives Feedback! Gerade jetzt ist unser ganzes Team begeistert! Wir werden weiterhin hart daran arbeiten, unsere Produkte und das Erlebnis unserer treuen Kunden mit Ihrer Unterstützung zu verbessern. Wenn Sie Hilfe benötigen, kontaktieren Sie uns bitte per Live-Chat oder senden Sie uns eine E-Mail an [email protected]. Wir sind immer verfügbar, um Ihnen zu helfen, wenn Sie es brauchen! Entschuldigung für eventuelle Übersetzungsfehler, da wir Google Translate für Deutsch verwendet haben :D Wir hoffen, Ihnen nützlich zu sein! Dave Kostenlose Geschenke - Kundendienstteam

5 / 5 Share

May 1, 2024

Great app for exactly what we needed and the support is brilliant - Anne was so helpful!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Good day, DR.VEGAN Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers. If you want more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to give you the finest service possible! Best wishes, Sarah, Free Gifts - Customer Service Team

5 / 5 Share

July 12, 2022

The app is amazing! works super well. Also, the app's staffs are incredibly nice and always solve problems right away! Literally favorite app so far!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

NEOGENLAB US, hope you enjoy your wonderful day! The Free Gifts customer support staff appreciates your generosity and love. Please get in touch with us by LiveChat or email at [email protected] if you have any questions. Customer Support Team at Free Gifts is delighted to be working with you. Dave Free Gifts - Customer Service Team

5 / 5 Share

July 12, 2022

We use the app each week and the support is beyond great. the team works hard to correct any element that is not right. We have started making this app our main promotional hub for all free gifts, samples and discounted items. I would recommend this to any new shopify store.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear European Wax Center, We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service! Please get in touch with us by LiveChat or email at [email protected] if you have any questions. We hope to be able to help you! Wayne Free Gifts - Customer Service Team

5 / 5 Share

July 11, 2022

David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

A kind thank to you, Glico THAILAND, We at Free Gifts appreciate the positive energy you're sending our way:D David is overjoyed to hear that you are satisfied with their assistance! To improve our service, our staff will continue to strive for greater excellence! If you require assistance, please contact us via Livechat or email at [email protected]. We're thrilled to have you on board! Star Free Gifts - Customer Service Team

5 / 5 Share

July 8, 2022

Very responsive, and technically capable. They helped us with the installation and even source code customisation to make the app work for us. Happy to recommend.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you, Shakeup Cosmetics, I appreciate you taking the time to write such an excellent reply! We will undoubtedly keep working to enhance the features and experience for our devoted customers. Please get in touch with us via live chat or email at [email protected] if you need any more help. We are always ready to help. Giving you the finest service we can is our top focus! Best wishes! Marc Free Gifts - Customer Service Team

5 / 5 Share

July 5, 2022

Looked a bit complicated to use at first but CS from Anne and Brain from Dev Team helped me do all that I need. They are skilled and agile!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day COMPLETONE, Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services. For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at [email protected]. We are excited to speak with you! Best wishes, Star Free Gifts - Customer Service Team

5 / 5 Share

July 4, 2022

App was great, does what it claims to do. Very user-friendly. Attended by David, his chat support was responsive and solve my issue within a short amount of time.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings, escentials.com.my, We here at Free Gifts love the great vibes you're sending our way:D David is ecstatic to learn that you are pleased with their assistance! Our staff will continue to strive for greater excellence in order to improve our service! Please contact us by Livechat or email at [email protected] if you require assistance. We're thrilled to have you among us! Steven Free Gifts - Customer Support Team

5 / 5 Share

July 4, 2022

Awesome and immediate support. There are very detailed settings to let you pick, like auto gift product added, same product with different variants picks and so on. Recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello telic-tw, We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service! Please contact us via LiveChat or email at [email protected] if you have any questions. Best to you, Clay Free Gifts - Customer Support Team

5 / 5 Share

April 24, 2023

As a marketer, this app is quite useful for running promotional campaigns. I've just recently switched to the latest version, which appears an improvement. The support team are always very helpful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Technique Tools. Thank you so much for your thoughtful response! We will undoubtedly continue to strive to improve the features and experiences of our loyal customers in order to achieve perfect customer support, and we will rely on your helpful reviews to do so. If you require additional assistance, please contact us via live chat or email at [email protected]. We are always willing to assist. Our number one priority is to give you the best service possible! Best wishes, Bert Free Gifts - Customer Support Team

5 / 5 Share

June 29, 2022

The APP software is very practical, the settings are quite simple, and the customer service is also quite good

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day 迪桑特DESCENTE-台灣官方直營網站! We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support. If you require assistance, please contact us via live chat or email at [email protected]. We are always here to help if you need it! We hope to be of service! Anne Free Gifts - Customer Support Team

5 / 5 Share

June 29, 2022

The app is really good, and Anne has been so helpful when I set up everything. She replies very quick and being very patient. I would highly recommend this app to anyone!

Store

SINBONO

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi SINBONO, Thank you for taking the time to leave such a thoughtful comment! We will undoubtedly keep working to improve the features and experience for our loyal customers. Anne is really happy to be of service and realy thankful of your review! If you require any further assistance, please contact us via live chat or email at [email protected]. We are always willing to assist. Our main goal is to provide you with the best service possible! Best regards! David Free Gifts - Customer Support Team

5 / 5 Share

March 12, 2024

David and Louis responded to my messages and emails really fast and helped me resolve an issue I was experiencing. Great App and team!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

A good day to you, Woodstone! Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our top priority is to provide you with the best service possible! Best wishes! David Free Gifts - Customer Support Team

5 / 5 Share

June 23, 2022

So far my experience of this app is fantastic. It works perfectly and the support given is super quick and helpful.

Using app

About 2 months

Total reviews

14

Average rating

4.5

Developer Reply

Hello there, Yes Bebe. We appreciate your kind words! Our entire team is ecstatic right now! We will continue to work hard to improve our products and the experience for our loyal customers as a result of your support. If you require assistance, please contact us via live chat or email at [email protected]. We are always here to help if you need it! We hope to be of service! Anne Free Gifts - Customer Support Team

5 / 5 Share

June 21, 2022

Customer service is super responsive and helpful! App did everything we needed it to do! I installed it to allow a free gift to be automatically added to the cart without a code. Had to tweak it a bit, but customer support was able to help with what I needed!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much, LALICIOUS! We were overjoyed to receive such positive feedback! Because of you, we now have even more motivation to improve our services in the coming days :D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Joyce Free Gifts - Customer Support Team

5 / 5 Share

June 20, 2022

I used this app to add a GWP. The customer service team is very helpful and have walked me through a couple of issues I had with the app. It did just what I needed it to.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Soon Skincare! We appreciate you taking the time to leave such positive feedback! We will keep working hard to improve the features and experience for our devoted customers. If you require additional assistance, please contact us via live chat or email at [email protected]. We are always willing to assist. Our main goal is to give you the best service possible! Best regards! Grace Free Gifts - Customer Support Team

5 / 5 Share

June 20, 2022

Amazing App! really fast live costumer service, they helped to set up the app and configuration really quick!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Rivabrand. Thank you so much for your kind words about our assistance:D Your excellent comment has given us a lot of confidence, and we will use it to improve our services! Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at [email protected]! We look forward to working with you again! Best wishes, Artemis Free Gifts - Customer Support Team