All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2022

I used this app to add a GWP. The customer service team is very helpful and have walked me through a couple of issues I had with the app. It did just what I needed it to.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Soon Skincare! We appreciate you taking the time to leave such positive feedback! We will keep working hard to improve the features and experience for our devoted customers. If you require additional assistance, please contact us via live chat or email at [email protected]. We are always willing to assist. Our main goal is to give you the best service possible! Best regards! Grace Free Gifts - Customer Support Team

5 / 5 Share

June 20, 2022

Amazing App! really fast live costumer service, they helped to set up the app and configuration really quick!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Rivabrand. Thank you so much for your kind words about our assistance:D Your excellent comment has given us a lot of confidence, and we will use it to improve our services! Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at [email protected]! We look forward to working with you again! Best wishes, Artemis Free Gifts - Customer Support Team

5 / 5 Share

June 19, 2022

We're using this app for Buy X, choose a free gift and it's been working wonderful for us. David and Louis have been fast in responding to our needs for customization to get our pop ups branded and matching our site. Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Have a wonderful day, Okanui Testing Site! The Free Gifts customer service team appreciates your generosity and love. David and Louis are overjoyed with the positive feedback we've received:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm overjoyed that we're working together! Grace Free Gifts - Customer Support Team

5 / 5 Share

June 15, 2022

Recommend - Performs as we need it to. Team were very supportive. Anne and Louis were a great help. Thank you.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings, DRUIDS MEMBERS. That review warmed our hearts to the core! Anne and Louis are speechless right now due to their joy! We now have even more motivation to improve our services in the coming days as a result of your efforts:D If you need help, please contact us via Live Chat or email at [email protected]. Best regards, Crystal Free Gifts - Customer Support Team

5 / 5 Share

June 15, 2022

This app really helps with promotions and bundles that i normally cannot do natively on Shopify. It takes some getting used to before you can get the desired outcome but David is always on hand to support and so far, has solved all my issues. GREAT SUPPORT

Using app

6 days

Total reviews

7

Average rating

4.9

Developer Reply

Good morning to you, Spot On Dealz! Your kindness and affection are greatly appreciated by the Free Gifts customer service team. We are overjoyed to have received such positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. Best wishes, Pru Free Gifts - Customer Support Team

5 / 5 Share

June 14, 2022

Great App for gifts and promotions. Easy to install and integrate it to your Shopify theme by their experts. Customer Service was really helpful and willing to have a look and solve any problem within a couple of minutes. Totally recommended!

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello, Vertere Berlin. We are overjoyed and grateful for your kind words about our services! That note will undoubtedly help us in our efforts to provide excellent customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. We hope to be of assistance to you! Amber Free Gifts - Customer Support Team

5 / 5 Share

June 23, 2022

I have been really happy with the support provided by the app. They are always genuinely friendly and willing to help answer questions. They have provided quick solutions to any issues that I have encountered and have offered customization solutions when needed. I would highly recommend giving the app a try!

Using app

12 months

Total reviews

8

Average rating

4.5

Developer Reply

Grace and Lace, I hope you are having a wonderful day. We appreciate you taking the time to leave such a nice comment! We will continue to work hard to improve the features and experience of our loyal customers. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our primary goal is to provide you with the best service possible! Best wishes! Steven Free Gifts - Customer Support Team

5 / 5 Share

June 8, 2022

Incredible customer service and prompt response to all questions! We would recommend it to anyone who wants to add a gift promotion program to their store.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello, petpawz.com.au, We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require assistance, we are always available! We hope to be of assistance! David Free Gifts - Customer Support Team

5 / 5 Share

June 8, 2022

Great app got a sale the fist day of installation and Anne in their Chat support was extremely helpful. Showed me how to work out a couple of bugs

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day, Salt Bae Meats Butcher Shop! That is an incredibly touching review! Anne is overjoyed right now! We now have even more motivation to improve our services in the future, thanks to you:D If you need help, please contact us via Live Chat or [email protected]. Best wishes, Lauren Free Gifts - Customer Support Team

5 / 5 Share

June 8, 2022

The Secomapp team was very quick to respond to my set up request. They also stayed with me until my store was ready to implement our new gift offers and helped me troubleshoot when there were things that didn't work correctly. They have great customer service!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, Dr. Killigan's. Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at [email protected]. We are always happy to help. Our top priority is to provide you with the best service possible! Best regards, Sarah, Free Gifts - Customer Support Team

5 / 5 Share

June 8, 2022

Installed the app, the team were very helpful and always on hand to help support you through the process. We are now able to offer our customers a free mini gift(s) with certain spend, automatically added to cart. Would recommend! Thank you for your help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

WUNDERBROW.CO.UK, thank you very much! We were ecstatic to receive that feedback! We now have even more drive to improve our services in the next days as a result of you :D Please contact us via Live Chat or email at [email protected] if you require assistance. Have a fantastic day! Amanda Free Gifts - Customer Support Team

5 / 5 Share

June 3, 2022

app is working nicely. Its a very good app, if you want to offer free gift with each purchase, and hopefully increase your Conversion rates. Very good support as well!

Using app

6 months

Total reviews

23

Average rating

4.0

Developer Reply

Hello, Woodstone. Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience. If you require any extra assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one priority is to offer you the best service possible! Best regards! Anne Free Gifts - Customer Support Team

5 / 5 Share

June 3, 2022

Very good app and also quick and good customer serivce, thank you for this app, it has given us much more sales <3

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Good day, Saaren Taika Shop! We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve our products and experience for our loyal customers as a result of your support. If you want assistance, please contact us by live chat or email at [email protected]. We are always available to help you if you need it! We hope to be able to assist you! Amber Free Gifts - Customer Support Team

5 / 5 Share

June 3, 2022

Great app! David Nguyen is supportive! Fast response and informative! There is nothing more to expect!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

asianoeki, Have a fantastic day! The Free Gifts customer service team is grateful for your kindness and affection. We are ecstatic to have received such good feedback, and David is the happiest of all of us:D If you have any questions, please contact us by LiveChat or email at [email protected]. So happy to be working with you Daniel Free Gifts - Customer Support Team

5 / 5 Share

June 2, 2022

Their support is awesome! Helped me to set up offers that I need for my store in no time! Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

I hope you're having a good day. Zuzzistore We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support. If you want assistance, please contact us by live chat or email at [email protected]. We are always available to help you if you need it! Have a wonderful day! Ellie Free Gifts - Customer Support Team

5 / 5 Share

June 2, 2022

David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Have a fantastic day, Bloom Connect SG! The Free Gifts customer service staff is grateful for your kindness and love. David and Louis are very happy about the excellent feedback we've received:D If you have any questions, please contact us by LiveChat or email at [email protected]. I'm delighted we're collaborating! Lucas Free Gifts - Customer Support Team

5 / 5 Share

June 1, 2022

Good customer care support and useful app. The guidance through chat support was really helpful. Much better than shopify's own support,

Store

Dermame

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Good morning, Dermame. Thank you very much for your thoughtful remarks! Right now, our entire crew is ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. We'll be there for you whenever you need us! Best to you, El Free Gifts - Customer Support Team

5 / 5 Share

May 31, 2022

David and Brian are the best. They literally set up my offer for me! They were very patient and it was best experience I've ever had with any Shopify app.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Glowstone Jewelry! That is a truly heartfelt review! Right now, David and Brian are overjoyed! Thanks to you, we now have even more drive to improve our services in the future:D If you require any assistance, please contact us via Live Chat or [email protected]. Best regard, Daniel Free Gifts - Customer Support Team

5 / 5 Share

May 30, 2022

The app is very easy to use. The Secomapp team is very helpful in customizing the features. Dave and Henry are both so patient in accommodating the requests and queries. Keep up the good work!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, Jurlique Australia! That review made us very happy! David and Henry are speechless right now due to their excitement! Because of you, we now have even more motivation to improve our services in the coming days:D If you require assistance, please contact us via Live Chat or email at [email protected]. Have a wonderful day! Ellie Free Gifts - Customer Support Team

5 / 5 Share

May 27, 2022

The app is pretty user-friendly and straightforward. Reaching out to the Secomapp team is really easy via Livechat/Email and I always appreciate how David, Ellie, and Louis from the team are always helpful at answering questions on functionality or troubleshooting any issues within their scope. Thanks for the assist always!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Have a wonderful day, Alex Woo Inc.! The Free Gifts customer service team appreciates your generosity and love. We are overjoyed to have received such a positive feedback, and David is the happiest of us all:D Please contact us via LiveChat or email at [email protected] if you have any questions. I'm glad we're working together! Steven Free Gifts - Customer Support Team