All reviews

Rating Breakdown

  • 5
    93% (2,211 ratings)
  • 4
    4% (102 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

Really great app that ultimately brings high value to any store with high converting functionalities. Special thanks to Mina who helped me setting-up offers!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ecleasia, That review has warmed our hearts tremendously! Mina is speechless right now because she is overjoyed! Thanks to you, we now have even more motivation to improve our services in the days ahead :D If you ever need assistance, please contact us by Live Chat or email at [email protected]. Best wishes, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 24, 2023

This plugin is simply fantastic! It works flawlessly and the support team is outstanding. They respond promptly and provide excellent assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello flattersatz Medienverlag, We are grateful for your wonderful review! Our entire team is really ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers. Please contact us via live chat or email at [email protected] if you require assistance. If you require our assistance, we are always available! Good day to you! Hannah BOGOS- Customer Support Team

5 / 5 Share

May 23, 2023

Amazing support team! Helped me with every single question that I had and were very fast with speed Thanks!

Store

Zunlex

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

"Greetings to you Zunlex, Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you. Your awesome words motivate us to work harder to improve our app to be more user-friendly. Please feel free to get in touch with us at [email protected] or through our live chat if you have any additional requests. We are always pleased to help you! The very best, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 18, 2023

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear maeda-en , Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 16, 2023

Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Diversitywear.dk, It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development. If you need help, please contact our support team by live chat or email at [email protected]. The possibility to serve you excites us greatly! Much appreciated, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

May 15, 2023

The app it good - support are very helpful and quick! Robert and Mikie were helping me fast and made all adjustments I asked for. But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description. In this case I will not interrupt support and will do everything by myself.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Goldbergh, have a wonderful day! Your compassion and affection are greatly appreciated by the Free Gifts customer support staff. We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app. Please contact us via LiveChat or email at [email protected] if you have any questions. I'm delighted we're working together! Hannah Free Gifts - Customer Support Team

5 / 5 Share

May 13, 2023

The support from these guys is awesome. I had one minor question and they were on top of it really fast, and helped get my offer set up correctly. I have used this app several times (I create a lot of ecommerce sites) and they have always been so easy to work with and the app works exactly as I need it to. Highly recommend using this app for promo deals!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hope you are having a wonderful day BACK-YARD Southern Style Seasoning, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Hannah Free Gifts - Customer Support Team.

5 / 5 Share

May 8, 2023

When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MEDICUBE SG, Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team. If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! You really made our day, Hannah Free Gifts - Customer Support Team.

5 / 5 Share

May 5, 2023

Everytime we face a problem they solved my problem immediately and I'm grateful for this, keep it up!

Store

GAIAS

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Have a wonderful day, GAIAS! It's so great having you with us; your lovely review has made our day. We can't be happier to have satisfied you with our app and services. We will certainly work harder to improve our app and hope that you will have successful sales campaigns with our app. If you need any assistance, feel free to let us know via live chat or email us at [email protected]. Our team is always willing to support you as soon as possible. Best regard, Hannah BOGOS - Customer Support Team

5 / 5 Share

May 4, 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Super-Dry (04)! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

Aug. 15, 2023

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products. The support team is always super helpful and gets the job done quickly!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi iGlow.no, Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team. If you have any questions, please contact us via our live chat or email us at [email protected]. We are always ready to support our customers! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 3, 2023

Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Good morning thedeconstruct! We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service! We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :) If you ever need assistance just let us know via LiveChat or our support email [email protected]! You really made our day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 2, 2023

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Trace Minerals! We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

May 1, 2023

Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Unique eCigs, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 26, 2023

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

Store

boscia

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much, boscia! We were thrilled to get such positive comments like yours! Thanks to your feedback, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 25, 2023

Easy to use. Kind support. Quick response. I had problem to set what I wanted, but could easily solve problem by customer support in a day.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Puremer Japan, Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always willing to assist. Our number one objective is to provide you with the finest service possible! All the best! Hannah BOGOS - Customer Support Team

5 / 5 Share

April 24, 2023

Very easy to set up and great customer service quickly helped confirm I had everything right before going live. Thanks Anne!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Greetings 1up Racing Official Store! Anne and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us. We will be there for you :) Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 24, 2023

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, SBT Cosmetics NL! Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers. If you have any further questions, please contact us at [email protected] or via live chat. We're always willing to lend a hand if you require it! Best of wishes, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 20, 2023

There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Have a wonderful day, SSS Vault! We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email at [email protected]. We are always delighted to be with you. Best, Hannah BOGOS - Customer Support Team.

5 / 5 Share

April 19, 2023

Great support. The team is always available and willing to go above and beyond to respond to support requests.

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you very much, LOVESKIN! We were thrilled to get such positive comments! Thanks to your efforts, we are now even more motivated to improve our services in the next days :D Please get in touch with us via Live Chat or email at [email protected] if you need assistance. Enjoy your wonderful day! Hannah BOGOS - Customer Support Team.