All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bondi Sands Europe, We at Free Gifts appreciate the kind compliments you just left :D This review will be immensely helpful to us as we seek to provide the best possible customer service! Please contact us via Live Chat or email at [email protected] if you have any questions. I eagerly await the opportunity to serve you! Blake Free Gifts - Customer Support Team

5 / 5 Share

April 20, 2022

Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Simmi Gioiellerie, We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service! If you have any questions, please contact us via LiveChat or email at [email protected]. Best wishes! Dave Free Gifts - Customer Support Team

5 / 5 Share

April 18, 2022

This app has helped to solve a massive problem with our business, which was creating an unlimited variation of "buy x, get y and z free" offers from an extensive product selection. Along with this, having super handy features such as creating start and end dates, along with running offers based on customer tags, is leading to increased automation on our part, saving alot of time! Customer service is also amazing, thanks to Anne, Ellie and Louis for the speedy installation and listening to my endless questions :)

Store

HOME-X

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello HOME-X, We here at Free Gifts adore the positive vibes you're sending our way:D Anne, Louis, and Ellie are ecstatic to learn that you are pleased with their assistance! Our team will continue to strive for greater excellence in order to improve our service! Please contact us via Livechat or email at [email protected] if you require assistance. Have a wonderful day! Amanda Free Gifts - Customer Support Team

5 / 5 Share

June 25, 2024

I installed this app to give away free product for customers to choose in the cart when spending a specific amount. This app does it perfectly. Easy to setup. I needed some style changes to match the store and these were completed by the app dev team within hours of the request. Fantastic service and thoroughly recommend. Thank you to Anne for being so helpful and quick!

Using app

Almost 3 years

Total reviews

5

Average rating

4.6

Developer Reply

Dear Zero-G Digital Audio Samples and Soundware, We are ecstatic and grateful for your wonderful feedback on our services! That note will undoubtedly aid us in our quest for outstanding customer service! Feel free to contact us via LiveChat or email at [email protected] if you have any questions! All the best! Ellie Free Gifts - Customer Support Team.

5 / 5 Share

April 15, 2022

David was so helpful and patient in helping me set up the conditions of the 3 promotions I wanted to activate on our website. Excellent customer service!

Store

SHIFFA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Have a nice day SHIFFA! The Free Gifts customer service team is grateful for your kindness and love. We are ecstatic to have received such a glowing review, and David is the happiest of us all:D If you have any questions, please contact us via LiveChat or email at [email protected]. I'm glad we're collaborating! Steven Free Gifts - Customer Support team

5 / 5 Share

April 15, 2022

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Luxury Confidence, Thank you so much for your kind words about our help:D Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services! Please let us know if you require any assistance, as we will be available via Live Chat and email at [email protected]! We look forward to assisting you once more! Best wishes, Anne Free Gifts - Customer Support team

5 / 5 Share

Aug. 23, 2022

Very helpful support team and quick response time. We really appreciate the support, thank you again!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Have a nice day, THOMAS SABO Australia We at Free Gifts are grateful for the lovely words you just left:D This evaluation will be extremely beneficial to us as we strive for optimal customer service! If you have any questions, please contact us via Live Chat or email at [email protected]. Looking forward to assisting you! Brad Free Gifts - Customer Support Team.

5 / 5 Share

April 13, 2022

They were very accommodating. I think there were many things that I could not communicate because my English was not good, but they listened to me carefully. And thank you for your quick response.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings ツリービレッジ POP-UP SHOP, Thank you so much for your amazing review! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our committed customers, thanks to your support. Please contact us via live chat or email at [email protected] if you require any assistance. We'll always be there for you if you need us! All the best! Steven Free Gifts - Customer Support Team.

5 / 5 Share

April 6, 2022

David helped me to setup my BOGO. I had many questions , David solved one by one with patience and quality finishing. Thank you David

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vangunggo, Our Free Gifts team considers itself extremely fortunate to have had wonderful merchants like yourself help us on our journey to perfect customer service! We will certainly inform David of your wonderful words, and we are confident that he will be overjoyed. If you ever want assistance, please contact us by LiveChat or email at [email protected]. Best regard, Anne Free Gifts - Customer Support Team.

5 / 5 Share

Oct. 9, 2023

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé, That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed! Thanks to you, we now have even more motivation to improve our services in the days ahead:D If you ever need assistance, please contact us by Live Chat or email at [email protected]. Best wishes, Becky Free Gifts - Customer Support Team.

5 / 5 Share

April 5, 2022

This is a great app . I started using this app I really like the UI, pretty clean and solid and also good customer support. There was some issue on code which get resolved smoothly within few hours. I would also recommend this app. It works for me.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you, Pili Ani PH! We at Free Gifts very much appreciate the kind remarks you just left us :D This review will help us a lot on the road to achieve perfect customer service! If you need anything just reach us via Live Chat or our support email: [email protected] We will be there for you! Dave Free Gifts - Customer Support Team.

5 / 5 Share

April 4, 2022

This app has made our discount & offers job so much easier. We have 100+ orders flowing in everyday and the number is increasing each day. It was getting difficult to manage/automate offers and gifts. This app has made it like a breeze for us. Must mention David and Brian from the app team and their incomparable support! Our Shopify theme dint work well but they were always on their toes to resolve things for us in coordination with the theme support team. In fact, David and Brian did the entire set up for us and we dint even have to look into into how to get things right. They made it so easy for us! Wonderful experience! Thanks a ton to you both and kudos! Keep up your amazing work, guys! :)

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Nutrilitius, That review really warms our hearts! David and Brian are so overjoyed right now that they are speechless! Thanks to you we just receive so much more motivation to further improve our services in days to come :D We will be right over Live Chat and [email protected] if you ever need help! Much love, Bri Free Gifts - Customer Support Team

5 / 5 Share

April 2, 2022

Special thank you DAVID & LOUIS for such a great work :) Running a business and finding the right APP is not a easy thing. I was finding the BOGO automatic discount feature for my store after long search I have found FREE GIFTS BOGO APP for my store. Every business has different requirement but thing really get easier when APP developer listen and understand our requirement and they do help to make our work in our way. I asked many time for help and the all APP team members was very helpful , they listened and understand my requirement and done a fantastic job. Keep doing great work guys .

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello Muscle Station! I hope you are having as a nice day as we are right now! Those kind words really help to motivate our entire team to strive further toward greatness! David and Louis are really energized by those words as they are so happy now! Let us know if you need anything by contacting on Live chat as well as our support email: [email protected]! Thank you so much! Liv Free Gifts - Customer Support Team

5 / 5 Share

March 30, 2022

Support is very responsive and helpful! We have been using the Free Gifts app for months now and we're still very happy with it.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hope you are having a wonderful day Lash Box LA, We really appreciate your wonderfully kind review! Our entire team is over the moon right now! Thanks to your support, we will definitely keep working harder and harder to improve the features and experience for our loyal customers. If you require any assistance at all, please contact us by live chat or email at [email protected]. We are always there if you need us! All the best! Steven Free Gifts - Customer Support Team.

5 / 5 Share

March 30, 2022

both Henry and David are amazing support! Thank you for your great customer service and for helping late at night troubleshoot. The app is great!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Good morning Osmo Salt! Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support! We will definitely let Henry and David know about your kind praise and we are sure that they will be so very happy. If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com! You really made our day! Bob Customer Support Team - Free Gifts

5 / 5 Share

March 28, 2022

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Greetings risingsunshine! Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better! Let us know on Live Chat or email [email protected] when you need us! We will be there for you :D Dave Customer Support Team - Free Gifts

5 / 5 Share

March 28, 2022

Really great and quick support! I couldn't ask for better help, they literally create the campaign for us!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Happy day, La Fabrique Arhoma! Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign! If you ever need assistance with upcoming ones just message us via LiveChat or send us an email to [email protected]! It's always a joy to have you! Mo Customer Support Team - Free Gifts

5 / 5 Share

March 25, 2022

Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Good day to you, JesseBlack Styles! The Free Gifts support team really appreciates the kindness and love from you to us. We are overjoyed upon receiving that raving review and Anne is really the happiest out of us all :D If you ever need anything just hit us up over on our LiveChat and [email protected] email! Glad we are working together! Ellie Customer Support Team - Free Gifts

5 / 5 Share

March 24, 2022

We have been using this app for a while and the support team has been very helpful. They are quick and efficient to answer any issues or problems. David, Daniel, and Ellie were incredibly helpful and always very responsive.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey Missha. ABLE CNC US Inc! We at Free Gifts really love the positive energy that you are sending our way :D David, Daniel, and Ellie are incredibly overjoyed knowing that you are happy with their support! Our team will continue to try harder and harder so that our service can get better and better! Let us know if you need help via Livechat or our email [email protected]! So happy having you with us! Parvati Customer Support Team - Free Gifts

5 / 5 Share

March 24, 2022

I've been using this app for a while and like it. I recently had a small issue and I was given help immediately and very quickly complete with screenshots!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day, Kung Fu Merch We are very happy and thankful for your amazing review of our services! That note will definitely help us on our way to achieving perfect customer support! If you ever need anything feels free to reach us over LiveChat and our [email protected] email! Really appreciate you :) Ellie Customer Support Team - Free Gifts