All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2021

This is a really great app!!! I love all the free gift options/settings and Robert was awesome for mostly setting all this up for me. I first installed and then deleted this because I could not make it work-but I'm sooooo glad I gave it another chance and let them do the setup.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Dear Affirm The Word, Our team is so grateful to have a second chance to have you with us and we can't be any happier to have satisfied you with our app and services! Robert would be extremely happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

Aug. 6, 2021

Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Conscious Chocolate, How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

Aug. 5, 2021

It's a very useful app. simple and easy to set up. The support team reacts quickly and efficiently. NICE WORK! WELL DONE ~

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi SOCIE Select, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We are always ready to assist you! Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

Aug. 5, 2021

I used this app for a Buy one Get one Free promotion. Had issues to begin with but Trix from their support team was brilliant in assisting to get everything running smoothly.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Abundant Natural Health (US), Thank you so much for your awesome review! Trix would definitely be happy to know that you're satisfied with our app and support. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

Aug. 2, 2021

I used this app for a GWP promotion and worked really well. The support team and the developer we excellent in helping us deliver a seamless campaign.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day Beforeyouspeak Coffee, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with our app support! If you have any further requests, please feel free to contact us via our livechat or email us at [email protected]. We always appreciate you! All the best, Ellie Free Gifts - Customer Support Team.

5 / 5 Share

Aug. 2, 2021

The Free Gifts App by Secomapp is a super flexible and feature rich discounts solution for your store that goes way beyond what is built into Shopify. Through setup, the Secomapp team took care of us every step of the way, offering a personalized service that was second to none. The Secomapp team is talented, knowledgable and absolutely a trusted partner who truly cares for both their customers and their product.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Uncommon James, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 29, 2021

The app is great to use with different types of gifting rules and possibilities. Future consideration to add-on the apply promo code to redeem a free gift to the cart will be great.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Davines Malaysia, We want to thank you from the bottom of our hearts! It's so nice to hear that you are satisfied with our app features. In addition, we have noted down the suggestion for future app developments and it's surely a great idea to work on! Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always here for you. All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 28, 2021

Great App, Really helps keep my audience engaged without any hassles. Would recommend it to all brands.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi pastels & pop, You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 28, 2021

I use this app to run promotions on our website and works well. The dev team is quick and efficient.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Good day to you Dr. Brandt Skincare, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app everyday! If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Ellie Free Gifts - Customer Support Team.

5 / 5 Share

July 26, 2021

I used this app to run a big promotion on our store. The app team, in particular Trix was very helpful in helping our developer configure the app to our store without without any additional charges. The app is well made, easy to use and I cannot recommend it enough!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Dear OverBoard UK, Thank you so much for leaving us such an awesome review! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will be waiting for you at live chat or [email protected]. It's always our pleasure to assist you! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

July 25, 2021

I have 8 hours with this app and already had 4 big sales using a buy 3 get 1 free strategy. Amazing support! They modified the app to combine beautifully with my theme and it looks gorgeous. Great app, don't hesitate to contact support.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Dear Corazón de Taxco, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you, your wonderful feedback is our motivation to work harder everyday! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Best regards, Cameron Free Gifts - Customer Support Team

5 / 5 Share

July 23, 2021

This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you boutique-test-dify! Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Cameron Free Gifts - Customer Support Team.

5 / 5 Share

July 22, 2021

Awesome app, use it all the time for custom offers and deals in my shop. Especially for free digital download ebooks with orders over xx amount. Support is fantastic as well, totally killing it with both service level and response times!

Store

Rawnice

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Dear Rawnice, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need further support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 22, 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Good day Shiokadooo, You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Richard Free Gifts - Customer Support Team.

5 / 5 Share

July 21, 2021

Support is amazing! Very responsive and quick to help even with custom CSS changes. Works better than other Gift with Purchase apps I have tested.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Drive PC Gear Conference, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 20, 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you Cent Pur Cent, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Gloria Free Gifts - Customer Support Team.

5 / 5 Share

July 19, 2021

I really like this app very much! Trix, Louis, and the rest of the team have been really helpful and responsive to our queries and request. I would really recommend it to anyone out there if you're looking for a free gift app, this would be the best app option out there. Thank you team!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Bottoms Lab AU, Thank you so much for leaving us such awesome review! Our team, especially Trix and Louis, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers! If you need further support, we will always be waiting for you at live chat or [email protected]. We are always willing to give you a hand! Best regards, Cameron Free Gifts - Customer Support Team.

5 / 5 Share

July 16, 2021

This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!

Store

BIG®

Using app

About 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi BIG®, You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support. Should you have any further assistance, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mitchell Free Gifts - Customer Support Team.

5 / 5 Share

July 15, 2021

Great app and responsive customer service! Helped me get my free gifts up and running on my Shopify store!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you Bottomslab MY, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder on improving our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Ellie Free Gifts - Customer Support Team.

5 / 5 Share

July 15, 2021

Excellent support team who are very responsive to questions and happy to customise where possible to suit your needs.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Good day Vida Glow Australia & New Zealand, We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.