All reviews

Rating Breakdown

  • 5
    92% (2,006 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 13, 2021

This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary

Store

LUTEC

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi LUTEC, Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

July 9, 2021

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Dear Redbarn.com, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Sam Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.

Store

Kalumi

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kalumi, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Martin Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

Very good app and good customers services. Helped me a lot to run my store and to offer free gifts to customers.

Store

Skini

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Skini, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

July 8, 2021

Go beyond the built in Shopify discounts. Secomapp is an absolutely fantastic team with first class support. This is not just an app, this is a partner you can count on for your shop.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day UJ Development, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Trix Free Gifts - Customer Support Team.

5 / 5 Share

July 2, 2021

I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly. This app is good but the customer support team is more good!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear ROMANTIC CROWN, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 30, 2021

Installed this app for a sale and it works well. I would recommend installing for your store too....

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi FitOne Nutrition Center, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! Cheer, Rio Free Gifts - Customer Support Team.

5 / 5 Share

June 30, 2021

very patience support, help me solve the problem thanks help me set for priority for all offer for ok, and every time they reply very on time

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Tronxy 3D Printers Official Store, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Trix Free Gifts - Customer Support Team.

5 / 5 Share

June 29, 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you Waggy Pup, We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

Oct. 25, 2023

Really great and responsive customer service. Resolved the issue within 10 minutes of asking. Would highly recommend this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day True Grace, We are so proud that our app and support team can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Alex Free Gifts - Customer Support Team.

5 / 5 Share

June 29, 2021

The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi The Design Palette, Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 20, 2024

L'application fonctionne super bien. L'équipe et l'ensemble du support sont hyper réactifs et à l'écoute. L'application est souvent mise à jour pour offire plus de fonctionnalités. C'est très bien !

Store

SOSkin

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Dear SOSkin, We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at [email protected]. We are all looking forward to having a chance to support you further and get you fully satisfied. Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

June 22, 2021

The app is great. But you know what is even better? The support. They are extremely fast in replying and more reliable than anything. They helped me out so much when asking for bug fixes or design changes. The app also does pretty much exactly what we want. I can definitely recommend this app to anyone looking for a great free gift app for their customers.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day Stiefelparadies Staging Site, You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Ari Free Gifts - Customer Support Team.

5 / 5 Share

June 21, 2021

Excellent service from Robert & Trix! Prompt, accurate, patient and professional. Keep up the amazing work!

Store

EUBI EU

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Good day to you EUBI EU, We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email [email protected] as we always welcome you! All the best, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 18, 2021

Support was great! Replies were fast, and the developer was able to work on our requests, and issues were resolved within an hour. This app did exactly what we needed, and more!

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

Good day to you Luxx Lash, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at [email protected] when you need a hand. We are always happy to be with you! All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

June 17, 2021

Fast and awesome customer service. They went above and beyond to assit. Really appreciate it so much!! A great app.

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Good day to you laurel denise, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at [email protected]. It's always our pleasure to accompany you. All the best, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 17, 2021

We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred

Using app

9 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi Colorful Black, We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers. If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! Best regards, Rio Free Gifts - Customer Support Team.

5 / 5 Share

June 17, 2021

Great app and great support team. They have been very helpful with quick responses. Would recommend this app.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Amanda Harrington London, We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! If you need any further support, please get back to us via live chat or email [email protected]. We are always willing to give you a hand! All the best, Sam Free Gifts - Customer Support Team.

5 / 5 Share

June 16, 2021

Good customer service, friendly and quick and got the problem solved. The app works well and fits with our website.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Good day to you Life Cykel, Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team. If you need further support, we will always be waiting for you at live chat or [email protected]. Your satisfaction is always our highest priority! Best regards, Martin Free Gifts - Customer Support Team.

5 / 5 Share

June 15, 2021

Great app! support team have been extremely helpful and have solved any issues straight away. Would highly recommend

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Dear Dr. David Jack, Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Best regards, Rio Free Gifts - Customer Support Team.