All reviews

Rating Breakdown

  • 5
    96% (3,342 ratings)
  • 4
    2% (86 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (38 ratings)

Reviews with Text

  • 92% (3,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2025

The team is very quick to reply and Mina has been super helpful!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're so happy to hear that our team is very quick to reply and that Mina has been super helpful for you! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 11, 2025

The support is fantastic !!

Store

BOWWA

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're absolutely thrilled to hear that you find our support to be so wonderful. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 11, 2025

We're just starting out on Shopify and launching our official US site. So impressed with the quick service! David and the Bogos team are always available to chat and answer any questions :)

Store

rom&nd

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you're impressed with our quick service as you launch your official US site on Shopify. Remember that we're here to support you every step of the way! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 10, 2025

Great variety of options to select from and support from Mina was exceptional.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that you are satisfied with both our app and support. Thank you for your great review! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 9, 2025

Amazing experience. He just went in and solved the issue i struggled with for 2 months within 5 minutes. No bs, just wonder customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so glad to know we could provide you with wonderful customer service! Please let us know anytime you need help. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 9, 2025

MINA was extremely helpful today with my issues. I have just started using the app, and there is a fair amount to set up, so having someone easy to talk to and explain things is a bonus

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to hear that our support team could walk you through every step and make it easy for you to use our app. In case of any question, feel free to ask us anytime! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 9, 2025

INSANE CUSTOMER SERVICE!! It's sooo good. David helped me out so much, and it was effortless.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're absolutely thrilled to hear that you had a positive experience with our support team. We will keep trying our best next time! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 7, 2025

Great App and support from Mina

Store

Lumora

Using app

13 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your review! We're so happy to hear that you find our app great and that you've received wonderful support from Mina. From BOGOS team with love ๐Ÿ’—

4 / 5 Share

June 7, 2025

The app is super helpful with some really powerful features โ€” especially 2-3 that actually make a difference. The best part is their customer support โ€” itโ€™s outstanding! They respond quickly and solve any issue without delay. However, Iโ€™m cutting one star for the pricing. For stores doing 400โ€“500 sales/month, especially in India, the charges feel a bit on the higher side. Itโ€™s more aligned with US-level pricing. Overall, a great app if youโ€™re doing decent sales and looking for solid support and features.

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 6, 2025

grate๏ผ๏ผ

Store

usmile

Using app

2 days

Total reviews

8

Average rating

4.6

Developer Reply

Grazie mille! ๐Ÿ˜Š From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 6, 2025

Great features for adding product combinations for setting offers and gifts. Also, customer support is great. Mina from Customer Support was so supprotive and helpful. Immediately responded to all the questions and guided thoroughly to set up offers. Highly Recommended!

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're happy to hear that you find our app is useful and our customer support is amazing. We truly appreciate your high recommendation! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 6, 2025

Great quick support from MINA. Super easy and very helpful in the chat.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

I have a good customer experience with Anne. She resolved my issue in an efficient & kind way.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're so happy to hear that you had a good customer experience with Anne and that she resolved your issue in an efficient and kind way. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 5, 2025

Supporto veloce ed efficace

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Grazie per il tuo feedback! Siamo felici di sapere che hai ricevuto un supporto veloce ed efficace. Apprezziamo molto le tue parole! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 5, 2025

We tested a lot of apps, but BOGO.io really stood out. Especially the gift feature is by far the most advanced weโ€™ve seen. We couldnโ€™t find any other app that met our requirements for the auto add-to-cart gift feature. The other features are also super useful. Big shoutout to the support team: Anne helped us super quickly and really knew what she was doing. Highly recommended!

Using app

About 6 hours

Total reviews

18

Average rating

4.8

Developer Reply

Thank you so much for your amazing review. We are absolutely thrilled to hear that you choose and trust our BOGOS app. It's a great pleasure to us, really! We will try our best to serve you better. From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 5, 2025

Ottima App e soprattutto ottima assistenza, nel risolvere i problemi e le personalizzazioni! Un Team professionista sempre pronto ad aiutarti in tempo reale! Non si puรฒ chiedere di piuรน Top 10 +++++++

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua fantastica recensione! Siamo felicissimi di sapere che trovi la nostra App ottima e, soprattutto, che apprezzi la nostra ottima assistenza nel risolvere problemi e personalizzazioni! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 4, 2025

Customer Support from Zee was fantastic. They solved a complex issue we were having very quickly.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that Zee from our team could provide you with such wonderful customer support experience. We truly appreciate your kind words! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 4, 2025

Great customer support! We wanted to place a block in a new place on the product page, and they were able to do it instantly. They always respond immediately, which was a big positive!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're so happy to hear that you experienced fantastic customer support. We will try our best to serve you better!!! From BOGOS team with love ๐Ÿ’—

5 / 5 Share

June 4, 2025

Mina was amazing as support! Super fast and excellent, attentive and lovely! She solved my issue instantly and made sure to follow each step of my problem definitely a valuable person!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your wonderful review! It's fantastic to know Mina from our support team could help you out with your problem quickly and effectively. From BOGOS team with love ๐Ÿ’—

2 / 5 Share

Aug. 21, 2025

This app worked very well for us until we switched from Liquid theme store to Hydrogen (React + remix) tech stack. They say they "support Hydrogen," but it's been a total nightmare to work with their very poor documentation and their customer support team has zero knowledge on how to integrate with Hydrogen, so it's been tons of "waiting for the tech team" on different time zones for about a month now with no avail. We also have to do the strangest hack in our product catalog with duplicated products that don't sync inventory, which really is a huge manually tracked mess that is prone to error. It's been so frustrating that we are instead exploring building our own Buy X Get Y app that will auto-add the Y product to the user's cart. We highly recommend staying away from this app if you're built on Hydrogen.

Using app

About 2 years

Total reviews

7

Average rating

2.7

Developer Reply

Dear Jenny, We should have offered an 1-on-1 call upfront to walk your team through the setup and bridge the timezone gap - thatโ€™s on us. But I would like to clarify that we do integrate with Headless/Hydrogen. Our public documentation is designed for headless in all tech stacks and covers both headless and third-party integrations, which may have made it harder for your devs to isolate the headless-only path. To address that, we had been already developing a seamless headless-specific solution since July and now it's completely done. Let us know if you think twice and give us a chance to support you further.