All reviews

Rating Breakdown

  • 5
    96% (3,250 ratings)
  • 4
    3% (87 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (35 ratings)

Reviews with Text

  • 92% (3,135)
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5 / 5 Share

March 24, 2025

great app great customer service

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2025

Great app. David's customer service was some of the best I've experienced.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2025

Mina was extremely helpful and patient in answering all my questions. She made the whole process smooth and stress-free. Excellent customer service!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2025

This is one of the top Shopify apps for support, functionality, and flexibility. After testing numerous BOGO and gifting apps, this was the only one that fully met our needs. Plus, their support team has an incredible response time.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2025

Support is extremely helpful!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

Thank you very much for the official help. When I was using the plug-in, I found that the plug-in could not be well integrated with my shopping cart. Finally, with the help of the official staff, I was able to solve this problem easily.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Great support from the team. Support is fast and tries to understand your problems and solve them. Was a great experience using it and special thanks to David and Brian.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

Excellent

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

Mina has been very helpful and fast in replying and resolving our issues

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David, Mina) has been responsive and great. Hoping to implement this in full soon.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Anne was incredibly helpful and fast response! She's so patience with the issue I raised and she also expertise with the APP and I truly appreciate her support. Thank you, Anne!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Excellect customer support! Very helpful. Mina really helped us out!

Using app

2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

March 8, 2025

great customer service every time you need anything. Anne was so so helpful! using this app for a while already and is the best among others.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Anne is amazing and really helpful, sorted my issue in just few minutes. Very capable indeed

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Mina got me set up and creating bundle pages in a few minutes! Very helpful! Thank you

Using app

42 minutes

Total reviews

10

Average rating

4.9

5 / 5 Share

March 5, 2025

Great app and great support! Worth every penny.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Love the app and really great customer service from Amy :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Great support from Timber - thank you!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2025

easy to use compared to other apps, excellent customer service with quick response times, thanks Anne

Using app

About 1 year

Total reviews

2

Average rating

5.0