All reviews

Rating Breakdown

  • 5
    92% (2,009 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2021

Robert really helped me a lot, he's kind and helpful, helped me resolve my app problem, I will say he is good :) Five stars ~

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Robert will definitely be happy to read your review

5 / 5 Share

Feb. 3, 2021

Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving us a review! We're glad to know that our support team has managed to meet your needs for the promotion

5 / 5 Share

Feb. 3, 2021

Love the app. Used to increase AOV with special offer on checkout screen and automatically adding to the cart once they hit the threshold.

Store

Fitish

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback, we are thrilled to know that Free Gifts app was able to help your business!

5 / 5 Share

Feb. 3, 2021

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Our support team would be excited to know that you enjoyed our service!

5 / 5 Share

Jan. 29, 2021

I used this app for a free gift promotion and it works great. The support team is really quick to answer and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and to our entire team.

5 / 5 Share

Jan. 29, 2021

Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! Brian is definitely so grateful to see your review!

5 / 5 Share

Jan. 25, 2021

The app works perfectly. ‎ ‎ ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're constantly working on improving our product day by day!

5 / 5 Share

Jan. 23, 2024

I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.

5 / 5 Share

Jan. 15, 2021

An excellent App that works very well with our website. The developer of this App provided a great service, helped us set up the App in a timely manner, and met our business needs. Highly recommended!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We're happy to hear that our customer service was able to help you with the issues and get the app runs properly for you!

5 / 5 Share

Feb. 13, 2024

Great support and the app works great! A lot of options for qualifying for a free gift and choosing a free gift. Mina and David are very responsive!

Store

askderm

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. Our Support Team will definitely be happy to read what you wrote. Customers' satisfaction is always our first priority, and we will continue to try our best to make our app better!

5 / 5 Share

Dec. 15, 2020

Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.

5 / 5 Share

Dec. 14, 2020

I really do love this app. It's easy to use and great customer service from the support team. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're happy to know that you're having a great experience with our app.

5 / 5 Share

Dec. 1, 2020

Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend

Store

Mandrn

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Our Support Team and Nicholas are definitely grateful to see your review because it motivates us a lot to continue our works.

5 / 5 Share

Nov. 30, 2020

I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.

5 / 5 Share

Nov. 29, 2020

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for leaving such a wonderful review! We're happy to acknowledge that Free Gifts app now becomes a part of your website. Robert would be excited to know that you enjoyed his service.

5 / 5 Share

Nov. 27, 2020

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

Using app

About 1 month

Total reviews

13

Average rating

4.1

Developer Reply

Thank you so much for your review! Our Support team will definitely be happy to read what you wrote.

5 / 5 Share

Nov. 27, 2020

We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us! It means the world to us and our team.

5 / 5 Share

Nov. 26, 2020

Have installed on two Shopify stores. Great support and works great. Lots of options for price thresholds, product thresholds, etc.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and and using our app on multiple stores! We're happy to know that you are having a great experience with our app.

5 / 5 Share

Nov. 24, 2020

Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!

Store

SWAIR

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for droping us a 5-star review! We're happy that our app adapts your needs because customers' satisfaction is always our 1st priority

5 / 5 Share

Nov. 23, 2020

This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review! Customers' satisfaction is always our 1st priority and your review reaffirm the hard work we put in everyday.