All reviews

Rating Breakdown

  • 5
    92% (2,009 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

April 22, 2020

I use this app because when a customer buys our air dryers we need to include a box of free accessories. Instead of them adding the accessories themselves, Free Gifts adds it automatically at 0.00$ in the cart. It is very helpful since we work with a "3PL" and they need to have free items on the pick list to make sure the order is complete. They also offer great customer support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2020

Very good Support! Fast and helpful. Thank you so much! We love to use your App in our Webshop undgretel.com :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

I was trying to find a solution to automatically add a gift item to customer's shopping cart. It gonna take me forever if I did not find this AWESOME APP. It was very helpful, and the TECH Support is very quick!

Store

FOOT-MD

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

We've been using this for a bit now and I'm rather pleased with it. Straight forward and keeps things organized on our end when it comes to who gets what so that my warehouse doesn't miss something. :) I keep coming back and using these folks. Great for what is needed, and their customer service is fantastic in helping you out. Thanks! Every once it awhile it turns itself off for some odd reason (usually when we're seeing HEAAAAAVY traffic) and we just do a bump and back it goes.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

Great app! Would use this app again :) Very simple and effective app. It was a simple and easy set up the basics. Struggled setting up some features such as layout and colours, but customer support were great and very helpful every time I reached out.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

Great app! With it I made absolutely all kinds of automatic discounts that I wanted and launched them at the same time, which can not be done using the standard options in Shopify. But the most important thing is support. This is the best support service I have ever met! The response to my request was quick and moreover I received absolutely all the changes that I requested and even more! Definitely I can recommend this application to everyone. It is worth every cent.

Store

MDNT45

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2020

Customer support has been great. They quickly did the setup for the Free Gift offer that I wanted to have. Looks great in my store

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

We are using the app for a couple of years now and are very happy with it, works perfect and is covering our needs. There was a little problem with the new version of the app and support was very helpfull and very quick with resolving the problem.

Using app

Over 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

March 24, 2020

Excellent app. Support just installed it for me exactly as I wanted it set up. Now will put it into good use

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2020

App works very well and the customer support is amazing. Every time I ask for anything to be customized or changed they are on it immediately. Highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2020

The app works really and allows us to give something back to our loyal customers. Support is always helpful and quick to fix any problems.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 25, 2020

You might think there are ton of similar apps out there, and you might think it's just a simple free gift app, but trust me I have tested 10+ top free gift / bundle apps, this is the only that actually worked. Their support, Brian, is great! Unlike other big name app devs in this market, I can tell that Brian and his team actually put up effort to ensure users' success. If nothing changes, I will stick to this app for this store and future stores.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

Good app with a lot of options. The customer support is really good and responsive. Louis was very helpful and solved my issues promply. Thanks!

Store

OBJEKTS

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

We us this app anytime we have a promotion that has a free gift or when the basic shopify discount algorithm does not fit our need. It can be a bit confusing to set up as the app has the capability to adapt to a variety of rules so I highly recommend testing the promotion before going live with it. The support is on point so if you have any questions they are very quick to respond and clarify anything.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

The customer support, Anne was very helpful, Well done! I wish I told the issue to support team earlier, cannot believe it solved quite fast.. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Cool app, handy for email campaigns. The only negative thing is the installation. It's a bit confusing, but Peter on support helped me a lot and did all the hard work. Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Super useful app! We have used it for several email campaigns, which were very profitable. It is tricky to install the app, though, but Peter from support was great, he helped us a lot and ensured that everything went smoothly. I would give 4 stars due to the tricky installation, but one star goes to Peter and his support.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

This app is good. Free gift is added automatically. Very good and fast service. The app is working perfectly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Incredible app, and better costumer support staff. Easy to use and they are always there for you. Thanks!

Using app

Over 3 years

Total reviews

1

Average rating

5.0