BOGOS.io Free Gift Buy X Get Y
BOGOS: Free Gift With Purchase, BOGO, Discounts, and Bundles
Rating
4.9
feedback
2,181
chart
#173
All reviews
Rating Breakdown
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July 22, 2020
I used this app to create Free Gifts.It is the perfect solution for what I wanted to achieve . Excellent Apps.
July 20, 2020
Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.
July 13, 2020
Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...
So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control. We have just sent a quick follow-up mail, please reply to it and we can have a chance to back you up carefully. Thanks!
July 3, 2020
I used this app to increase my sales with BOGO, promotions and discounts, and my customers really love my store and products. Besides, it has a really fast & excellent support !!! thank you guys !
June 30, 2020
Really good app. Works pretty well. The customer support is amazing and helps with every single problem.
June 30, 2020
Super easy to set up, had a problem out of the gate (user error) and their customer service was great.
June 29, 2020
Good support, Great function. The good thing about this app is that you can expect speedy improvements.
Using app
About 2 years
Total reviews
2
Average rating
4.5
June 19, 2020
I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.
May 28, 2020
I used this app to help me do a bundle sale, it's very helpful, I have my 1st order on air within a day after its been set up. The tech support is instant helping me with the CODE.
May 8, 2020
App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself. It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.
Apologize for what you've been through with our support team. We would be so appreciated if you could manage to drop us your urgent request within our working hours: 8.30 am- 6pm (Mon-Sat Noon, GMT +7). We have sent you a follow-up mail and wish to continue helping you handle all troubles with promotions.
May 6, 2020
Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!
Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to [email protected]. We'll help you solve everything with our best.
May 4, 2020
Very poor customer service, the app created a whole bunch of errors, big mess. Will not use this app again.
So sorry for your unhappy experience with our app. Because you have requested us to remove all necessary code for the app to be working, when you want to test it again, please ask us to re-install the code for you first. Thank you.
May 4, 2020
Using this app to offer a piece of artwork of the customer's choice for every bag purchased. It is smooth and works well with my theme, Flow. There were a few issues, but Secomapp support quickly fixed things, even over the weekend.
April 27, 2023
Great app, super easy to use and has amazing customer service. The options to present and auto add to cart is super smooth.
April 29, 2020
Great app! looks beautiful and great service. Thanks Brian. Highly recommend. It looks exactly the way I want it
April 24, 2020
We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.
April 22, 2020
This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.
April 22, 2020
I use this app because when a customer buys our air dryers we need to include a box of free accessories. Instead of them adding the accessories themselves, Free Gifts adds it automatically at 0.00$ in the cart. It is very helpful since we work with a "3PL" and they need to have free items on the pick list to make sure the order is complete. They also offer great customer support!
April 22, 2020
The only thing I liked about the app was the prompt support. However, this could not compensate for the amount of headache we have had. The app turned itself off on its own. Then it would force the wrong variation into people's cart resulting in a lot of frustration, money loss for us and pricey returns. It requires a duplicate of SKU in order to work, which created total mess in out WMS system blocking dispatching. I would recommend to try and avoid using it if you can, or give yourself a month of testing, because our 18 days were not enough.
So sorry for your unhappy experience. We suggest you let us help set up the offer to make it work correctly. A follow-up email has been sent to fully explain and suggest the way to handle the issues for you. Thanks!
April 16, 2020
Very good Support! Fast and helpful. Thank you so much! We love to use your App in our Webshop undgretel.com :)