All reviews

Rating Breakdown

  • 5
    92% (2,011 ratings)
  • 4
    4% (94 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Aug. 30, 2019

This app has added an incredible service to our online sales and we've certainly had a huge hike in our conversation rate since installing. What's more - their customer service is fantastic. Every time I contact them they are able to help me and are really fast. Thank you for making a great app. Love it! Highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Really great application and Louis form the support team was super helpful and always willing to help and assists no matter the issue.

Store

PurelyB

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2019

We had some issues with the App but the support team, Brian, got back to us within the day and helped us out within the next few days till our issue were solved! Thank you for the prompt and good support! Cheers!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

Great app and customer service. The app is mostly working well, as with most apps, they can clash with other apps. Other than that, I can recommend it.

Using app

10 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Aug. 22, 2019

The team was so so helpful with answering our questions and assisting the app very quickly. We can't wait to start using the app and see how it will help increase our conversion!!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Very useful app. Offering free gifts makes a big difference to my conversion rate. Developer is also very quick to resolve the minor issues I had.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

This app is good and the service from the team is fantastic. I have many stores and asked them for help. They response so fast and complete the work perfectly!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2019

This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2019

This app is working fantastic and the support is great! Very fast and accurate. I've used another free gift app before, and this one is better so far. Great!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2019

This app has been wonderful! The support is top notch and always quick to respond and help me with any questions I've had! Thanks!

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 9, 2019

The tech support is amongst the most responsive, having worked with this app on a number of stores now for the past couple years. Very reliable and good at what they do.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2019

We are using this app to offer a free gift (comprised of x8 variants) to our customers. The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2019

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Store

Lucius

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2019

Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

June 13, 2019

Absolutely love this app but most importantly they had amazing customer service who helped and fixed the transfer of the app over to our new theme :)

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

June 11, 2019

We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2019

The app works really well and support is very helpful and responsive. Highly recommend using this app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2019

Very happy with this app, gives me a lot of options and has improved sales. Support is very quick and very helpful.

Using app

6 days

Total reviews

1

Average rating

5.0