All reviews

Rating Breakdown

  • 5
    92% (2,010 ratings)
  • 4
    4% (95 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Nov. 7, 2018

Great Support Team in helping from A - Z on all aspects of this app. Would Highly recommend to others!

Store

FABBO

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

I have install this app for my merchant store which it is working well as what the app description. And really thanks for the support team which they doing the great job and solve our problem very fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Thank you so much to Peter Nguyen. You made great support to solve the issue for me. It is the best customer experience even better than some big brand.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

This app has helped me make a lot of sales. The developer team was also very helpful in helping me change the theme and customize it to my store. Very happy with it thank you.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Using app

18 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 26, 2018

Best app out there for offering free gifts as it simply is the most versatile. Their support team is there to help you out whenever you need it, great service.

Using app

Almost 4 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 25, 2018

Brian has been quick a supportive through all my nitty and gritty demands. App has been working as intended even though not 100% i'd give it 5 stars due to great support.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

This is a very good and solid app. Whenever we had issues, the customer support team has been quick and phenomenal. Nicolas was quick to help address any issues we've came across while changing through multiple themes. He made the whole experience seamless, easy and super quick. Also, due to some complications with another App that we are also currently running (Bold Product Options), Nicolas was able to help make everything compatible with some clever editing! Highly recommended!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

I have used this app for Free Gifts on our website and I have found it to be very good and easy to bespoke the messaging. Support has been excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

The support team is absolutely great. Speedy and efficient. If the app works as well as they do then it would be awesome.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

We've used the Free Gifts app several times in different ways, and it always performs perfect. Totally worth it and especially now towards the holiday season.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 11, 2018

I used this app to help me create easy, free gift options for my customers. It did exactly that - easier than any of the other apps I've tried. I've used BOLD Motivator app, but this Free Gift app is far superior to that option! A+++

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 10, 2018

I am doing a trial with this app. I must tell that the support I have receive is really great, all my problem were solved immediately and the app is just working great. I must wait the results, but all the preparation was just perfect for me.

Store

Sweetea

Using app

20 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 26, 2018

We do consistent giveaways to increase the perceived value to our customers which is crucial to our business. We have tried multiple apps that promised to do what they said they could but always ran into one issue or limitations and could never find a clear solution. We finally came across the Free Gifts app by Secomapp and the app works perfect not to mention the unbelievable customer service that helped us through every step of the way. We would highly suggest anyone that is looking for a free gift option to give this one a try!!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

Only used it for a short period, but looks like a very good app, works as it should. Looking forward to adding more promotions to the site using the app. Great Customer Support from Louis!

Store

Cinder

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 25, 2018

Peter was a great help and the app works as it should. ________________________________________________________________

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

Great app! Very easy to use and the customer service (Brian) has been great. We have already seen many customers using this new feature. We would definitely recommend using this app to boost revenue with free gift offers.

Using app

10 months

Total reviews

10

Average rating

4.8