All reviews

Rating Breakdown

  • 5
    92% (2,012 ratings)
  • 4
    4% (95 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

March 20, 2018

This app works exactly how we need it to. Installation was extremely quick and easy! The support team is very helpful and quick to respond. Nothing negative to say about our experience with Free Gifts by Secomapp!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

April 3, 2018

App works great. Had some trouble with email responses from them but nothing that couldn't be resolved. They were really great & helpful folks. They definitely tried to reach out when they found my negative review which just goes to show that they want to live up to the standard that they are supposedly known for - which is a great thing.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2018

Perfect and very quick support. The app works fantastic.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2018

Very happy with this app! I've used it across a few different websites now, and if there are any issues Louis at the help desk is extremely quick and so helpful. It's so great to have a staff member who's very competent and very quick to assist with installation to even assistance with implementation. (Thanks, Louis!) My tip is to keep it simple when using this app and don't over complicate thing. As I said, I'm using it across four brands and strongly recommend it to anyone considering a free gift app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2018

Louis one of the team members was excellent to work with provided excellent support fast and responsive thanks again.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2018

Great product, even better customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2018

Very comprehensive gift module, recommended for use.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2018

Quick Support, very helpful and have the problem solved quickly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2018

While the back end is pretty good, if free gift set up is not perfect for your store they have FANTASTIC customer support who will go in and do it for you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

Great app! Easy to use and the team is very helpful. Thank you guys.

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

Very good app. We did some beautiful customisations, here you can check the result for the "BUY 2 GET 1 FREE" offer ! www.cachecam.fr Nice support, quick answers! Update : Was a very nice experience, good and reactive support !

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

Great app with an awesome support staff. Have helped me implement some custom changes. For promotions where there is more than one gift choice, I'm hoping they can implement automatically adding a default gift if the customer proceeds to checkout without choosing a gift. That would complete an already great app.

Store

Gentil

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Oh this App is perfect & covers everything that you need for Special Offers! Great Support as well! Thanks Everyone!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2018

Super prompt effective service. Unbelievable actually. We needed something done urgently. I messaged them and they set the app up in no time. Then they offered to set the first urgent promotion up for us because I didn't have any time to learn my way around. 5 star service! Thanks Secomapp!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2018

The developer helped install the app. We used Free Gifts app for a promotion, I set it up - and it worked like a charm. Thanks! -Sandy@ woodturnerswonders.com

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2018

Really very helpful app I recommend every store owner use it!

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I had some challenges, very probably with the way we had set up our GWP, I have no technical ability and normally I have a team of people that work our website, however this was at the weekend and everyone was out of the the office. I contacted BOGOS through the chat and didn't expect a reply because it said it was closed at the weekend, however David from BOGOS replied and was extremely helpful. He asked me relevant questions to find a solution and when I said I really had no idea on how to implement that solution David did it for me. He then monitored our site for a 24hr period to ensure that the GWP was still working. David contacted me at the end of this and checked in to see if everything was still ok. Thanks David, great 5* service.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 22, 2018

It is so easy integrate it thanks a lot!!! What a great application :))

Store

Ozpack

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

Works as I was hoping and their support team is great, very patient and kind, thank you Louis and Lea! Louis was very quick at solving a problem we experienced with this app (people could add as many free gifts as they wanted to their cart) and he fixed it so quickly! Thank you!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0