All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (96 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2017

I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible. Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer. Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it. Very happy indeed.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

Awsome to get discount and gift

Store

Fanmv

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Love this app! Just what I was looking for! The only thing I've learned is not to have too many sales running at once. They overlap each other. For example-buy 3 shirts get 1 shirt free and buy 1 ring get 1 ring free:when you click on the ring it will say "buy 3 get one free". But simple solution-one sale at a time.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

These guys are very responsive and are great at assisting you with your site's individual needs!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Really Nice, The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional I really recommend this extension

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Great! Kindly support and easy use !!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Secomapp's support team are the most helpful and fantastic team! They responded to all our queries promptly and assisted us through all the steps of set up. The best part is we are now using the Free Gift app on both our stores and it works perfectly and is very easy to use! I would highly recommend the Free Gift app to anyone!

Using app

Over 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 20, 2017

Exactly what my site needed. Great App.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2017

Great app! Easy too use with great CS!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

Easily the best support I've ever experienced from a company. They helped get everything just as we wanted. Would definitely recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

really helpful staff and awesome app if you're giving away free gifts! not to mention its free too :D

Using app

About 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 2, 2017

Great customer support. Brian and Lea usually respond in less than 24hrs.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

Very helpful support that helped me with everything. Very much recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

The app is the only one that allows you to have full control on the display of the free gifts on product pages and seamlessly add to basket dependent on whatever conditions of purchase you set. Support and modification since to tweak the app has been quick, professional and successful. Recommend!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!

Store

Fatco1

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

Great app! we have been using on our store and it gives us great flexibility with the promotions we wish to run. Support has been incredible, always helping with any questions we have and ensuring our promo runs smoothly.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2019

This is a great app. I really like how it works on our website - doesn't detract from shopping and makes the free gift very obvious. The user never has to question what they're getting. The tech support has been very helpful as well. We used over Cyber Monday and again for a promotion this January. Will definitely use again in the future! Update April, 2019 - We keep on coming back to this app. It works seamlessly - user does not need to use promo code. Just set up your conditions and the free gift shows up in the cart. Great app!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 29, 2017

I have rarely found an app that does exactly what I need it to, but Free Gifts has been my easiest install yet. I had put two apps into motion at the same time, and Free Gifts was installed by their support team, had answered two of my emails and the app is up and running with my needed setup in less than 36 hours. The other app hasn't even responded with the theme install yet. If you are debating, install this app, take it for a test run and you'll be impressed that it's fully up and running long before the trial period is over. Great support, app works exactly as advertised.

Using app

1 day

Total reviews

1

Average rating

5.0