All reviews

Rating Breakdown

  • 5
    92% (2,017 ratings)
  • 4
    4% (96 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (52 ratings)
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5 / 5 Share

Oct. 11, 2017

The app is really good, and does everything we need for our store. But the best is the support. The support team helped us install the app correctly, and they've responded quickly to every question and request we've had. I only wished that there was a way not to accumulate gifts and discounts codes, but apparently Shopify doesn't let third party apps manage the discount codes... Other that that, it's perfect!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Works great right out of the box and the liquid update for site code was FREE and fast! Makes the free gift and add on experience much smoother for the customer. Updating this review - Installed a new theme and the free gifts team added the required liquid code to my new theme for free and in a very timely manner. Support here is great and the product works well.

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 8, 2017

Incredible app, the support is awesome. :D

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 6, 2017

This is a great app. I tried multiple apps to offer a free gift before I found this one. I love it because you can get specific with what customers you want to offer the free gift to, the other apps couldn't handle this. Thank you!

Using app

3 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Using app

About 2 years

Total reviews

25

Average rating

4.3

5 / 5 Share

Aug. 1, 2017

Wow! A++ thank so much for this app! This Free Gifts app is Amazing! I'm amazed at how fluid and seamless this app is. It actually does what no other app could do for us, Just place a free gift instantly in the cart! and the support is fantastic, They were able to customize some code for our store. I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all! From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Using app

3 months

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

Excellent customers service, fast

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given. I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours. AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 27, 2017

Awesome App! Have been using only 2 weeks however is great for my business - sales gone up and easy to use & customize. Even installation was free - normally I do the job but this time staff did it for me and were very fast(Thanks for that^^) . Look forward to creating more deals and processing more orders.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2017

The app appears to be working as advertised. I wanted to change the styling of the message at the cart stage, and they graciously made the changes in the css liquid code file for me...and promptly! Great customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2017

Love it! The customer service is just as great as the app itself. 5/5 isn't enough!

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 15, 2017

Great APP, easy to use, and great customer service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2017

Very useful for more conversions. Customer service was very helpful and reactive.

Using app

21 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 13, 2017

great app, easy to use, and great speedy support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2017

This App is very easy to use and understand. The staff assisted me very promptly and all my queries were resolved in record time.....

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2017

Easy to use and the support team will create the rules for you. They say within 24 hours but it was much faster. Love this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2017

great app and great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2017

I can't think of a negative thing to say about the app. The support is awesome and very responsive. Our shop uses 3 different apps from Secomapp, and all have always worked without problems. The install is free, and very minimal alteration to your theme. Secomapp will take care of it all and even set up examples (who else does that?!) Given the functionality of the Free Gifts App, it providse something Shopify alone can't offer. I have a hard time understanding any negative reviews. Great support and most importantly, great functionality that is easy to use. It doesn't get much better than that. After installing and uninstalling dozens of different apps to increase sales, I can't say enough great things about 2 companies -- Bold Apps and Secomapp. The combination of the app offerings from both companies is top notch. I am a loyal customer of both, and see the value in the relative monthly fees given the amount of increased sales.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 6, 2017

Great App and even better support staff! Have been using for almost a year now and highly recommend. Makes it very easy to create promotions.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2017

Works great!! I've had no issues so far

Using app

5 months

Total reviews

1

Average rating

5.0