All reviews

Rating Breakdown

  • 5
    92% (45 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2022

Amazing service! Had a question and it was answered within 2 minutes. Can't get much better than that.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

Nov. 19, 2022

That app is fantastic; it has all the features I've been looking for for ages. The app's creator is just as nice as the app itself. Including frequently asked questions on my product page increased my conversion rate by a whopping percent. 10/10

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

We re using the app to answer the most common questions from our customers, it saves us time and energy from having to repeat the same answers over and over. highly recommend

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

Oct. 30, 2022

I am really not a tech person and I have looked at a lot of apps but didn't want to pay an arm and a leg for any of them! I just so happened to find this one and although easy enough to use, I am not a tech person but I will tell you Justin from Simesy is a dream! Answered all my questions, showed me the right way to use the app and never once laughed at me or called me stupid! And believe me I am at times! So, HIGHLY RECOMMEND THIS APP AND CUSTOMER SERVICE IS 100% FANTASTIC! They have opposite hours than me so keep that in mind if you need their help. But they will help! Two thumbs up for this app and Justin!

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

Oct. 19, 2022

I can definitely recommend this app! it has a beginner friendly user interface and gives you great options to create customized faq contents. Even though there was a malfunctioning from the developers, they helped me immediately to solve the problem. Ive contacted them multiple times for questions and theyre replying reliably and withing a few minutes! Great support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you!

5 / 5 Share

July 21, 2022

I really love this app, simple to use and nice customization options. I would just like to be able to link the pre-built FAQ page as an actual page in my shopify store, besides that this app is a must!

Store

DTECC

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your valuable feedback about our app. We are glad to know that you liked our FAQ app & also it was able to meet your expectations. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at [email protected] We will do our best to make sure your experience with us is worth a 5-star rating Regards, Team Simesy

5 / 5 Share

June 5, 2022

Excellent, very user-friendly interface, clean design and easy to implement. Seems to load quickly and looks good on mobile.

Using app

About 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

May 23, 2022

Love this app! It's great and does exactly what I need and want it to do. Support from Justin was fantastic.

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 9, 2022

installed it and my dropdowns stopped working. deleted app, then had to go to my source code to delete what this app installed. Then they started to work again.

Using app

2 minutes

Total reviews

3

Average rating

3.7

Developer Reply

I'm so sorry to hear about the trouble you've experienced - we do appreciate your feedback. Our team has since reached out to discuss further options. We wish you the best with your future endeavours!