
Frequently Bought Together CBB
Frequently Bought Together
Rating
4.9
feedback
2,493
chart
#432
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality, ease of use, and excellent customer support. Many users reported an increase in sales and revenue after using the app, highlighting its effectiveness in boosting conversions and cart value. The quick and efficient customer service was a common theme in the reviews, with users appreciating the prompt assistance and helpfulness of the support team. However, there were a few negative reviews mentioning issues with product recommendations and difficulties in setup.
Highlights
Rating Breakdown
All reviews
April 28, 2025
Shows Random items and causes more issues with customers ordering the wrong items also makes it next to impossible to unsubscribe.
Hi Kameraz Team, We're very sorry to hear about your experience, and we truly appreciate you taking the time to leave a review. We want to emphasize that our team is always here to help, and we would have gladly assisted you in resolving any issues right away had you reached out. It's unfortunate that we didn’t receive any support request from you, as we’re confident we could have helped fine-tune the app settings to prevent any confusion with product recommendations and ensure a smooth experience. Regarding the issue of random product recommendations, please note that the app gives you full control over what is displayed. While it does generate automatic suggestions based on your store’s sales data, you also have the option to manually set recommendations and choose exactly which products you want to appear. This flexibility is designed to ensure relevance and accuracy. You can find more details on how recommendations work in this article: https://docs.codeblackbelt.com/article/919-what-type-of-recommendations-does-frequently-bought-together-support. There are also some filtering options available for our random recommendations, making it less random (by collection, product type, vendor and tags) Regarding your concern about unsubscribing — we understand how frustrating that may have felt. Just to clarify, our app fully complies with Shopify’s billing and subscription process. Once the app is uninstalled, the subscription is automatically canceled, and all charges are handled directly through Shopify. However, if you encountered any issues during this process or believe you were charged in error, we’d be more than happy to look into it and issue a refund if needed. We’d love the opportunity to turn this around and show you the value our app can offer when properly configured. If you're open to giving it another try, we’d be happy to discuss some options with you and provide hands-on support to help you get everything set up just right. Once again, we're here to help — please don’t hesitate to get in touch at any time. Feel free to respond to any of our emails as well and we'll be more than happy to assist you. Thank you! Code Black Belt's Support Team
April 23, 2025
Hat bei der Installation mit dem Theme etwas Probleme, aber mit wurde perfekt und schnell per Chat weitergeholfen und das Problem wurde sofort gelöst
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