Upselly • Upsell & Addon items
UpSelly | Add on & Frequently Bought Together
Rating
4.6
feedback
30
chart
#5,020
All reviews
Rating Breakdown
Review RSS Feed
July 25, 2022
Very helpful staff, always go above and beyond when I need assistance. Definitely would recommend them and their apps!
Hello to our friends from Sand & Bliss Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with our support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Upsell & Cross Sell Support Team
April 12, 2022
I encountered some troubles, the technical staff of the APP are very patient to help me solve the problem,thank you very much-Mohit
Hello to our friends from shirtstime Thanks for the awesome review. Mohit is the superstar of our support team and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Mohit, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Upsell & Cross Sell Support Team
April 11, 2022
Ein idealer Support und sofort Hilfe waren ideal für dieses Programm. So kann man alles direkt einsetzen, wie es sein soll.!
Hallo an unsere Freunde von Dessertbox.de Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben. Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken! Du rockst! Beifall, Pushpesh und das Upsell- und Cross-Sell-Support-Team
Feb. 24, 2022
Wir nutzen die App nun schon einige Monate und sind mit der Funktion zufrieden. Der Support ist sehr freundlich und hilfsbereit, einen Fehler den wir selbst verursacht haben, wurde umgehend wieder behoben. We have been using the app for several months now and are satisfied with the function. The support is very friendly and helpful, a bug that we caused ourselves was fixed immediately.
Hello to our friends from Classic-Moped Thanks for the awesome review. We're glad to hear that you are enjoying Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Upsell & Cross Sell Support Team
Feb. 5, 2022
Do not install this app, I have it and it isn't working, support aren't answering emails and worst of all, I keep turning the app off and it is turning itself back on. Shouldn't be allowed onto the shopify apps page, it's terrible
Hello to our friends from Tiffany Lighting Direct Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Upsell & Cross Sell. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration of not having proper communication by the team on the issue and for that, I want to apologize. Our team is already working on your issue. They are trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. At Upsell & Cross Sell, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Upsell & Cross Sell Support Team
Jan. 11, 2022
We want to hide the widget on our web store temporarily for important reasons. We've been trying to switch it off multiple times but it ALWAYS turns back on automatically after a while. It's been 9 days since we wrote in with multiple chasers and we haven't heard any updates.
Hello to our friends from Good Dog People™ Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Upsell & Cross Sell. I apologize for the delay as we have been working to resolve your issue. We are so sorry about what happened here ( It is not at all normal with our app). We have been trying to replicate the issue on the same theme on our development store and it is working without any issues. We are still trying to find out the root cause of the issue which we suspect might be coming from a script or another app in your store. We will keep you posted on the progress and will try to resolve it as soon as possible. Regards, Pushpesh & the Upsell & Cross Sell Support Team
Dec. 9, 2020
Great app and great support team too! Five star... simple to configure and pretty customizable in the design
Sept. 26, 2020
Great app. Immediate results that boosted our AOV, and super awesome and responsive support from Adi. Very intuitive admin settings. It's easy to maintain and configure changes if required. It just works! Worth every penny.
June 4, 2020
Great App. It really does work. People see items and buy them our AOV has gone up with this. It is worth it!
April 23, 2020
Worked with the team at Codeinero to tweak their Upselly app for a seamless add-on to our page.. Looks and responds just the way we need! Super happy with their turn around and flexibility to make this possible. Thanks team!
Jan. 23, 2020
I've used this app on several of my sites, and I love it. I keep coming back to it, and have found different ways to use it. It works really well. I've received amazing support regarding some minor adjustments I wanted to make. All in all, I'm very happy with this app.
Jan. 6, 2020
We've used this app in the past 3 months and have seen an increase in total orders upsell of 6%. While it's not a significant increase, it seems to be proposing better options/more complimentary than the standard recommended products with no brain. Also, it offers the possibility to manually overwrite suggestions or exclude products that are absolutely needed in some cases. Great app! A keeper!
Oct. 24, 2019
I haven't used this app yet, but the support is really good, answered my emails in 5 minutes. The dashboard is well organized and allows for custom css/javascript code if needed.
Sept. 16, 2019
This app has put the cross sells we needed on specific products we required. Added bonus, this app has an "enable app" feature on the dashboard making it possible to configure everything prior to turning on anything the user might see or interact with. The function operated slightly different in conjunction with our chosen theme. No matter, Adi and the tech crew heard our issues, understood the concerns, and had things reworked to our liking in under 24hrs. EXCELLENT work.
Sept. 10, 2019
I use this app on all my stores, and it has really improved over the past months as well. Support is always super-responsive and implements logical suggestions quickly. Great job guys.
Sept. 9, 2019
This is an awesome app! The setup is quick, and the devs help you within 12h to eliminate any difficulties. Been also using this app on my other store for over a year and it's consistently driven product discovery and additional revenue. Awesome all around!
July 8, 2019
I've used this app for a few of my sites now. It is a very clean app, that functions seamlessly. Typically I use it to upsell products and to promote sales. I've received amazing customer support and was even able to receive help on a minor customization that I needed for one of my stores. I have been extremely impressed.
June 9, 2019
It is pretty close to 5 stars, the manual upsell selection in the admin just needs some work. Selection of items is very very temperamental, with different products I choose getting added as the upsell. You can fix it with 2 or 3 re-selections and saves but makes a manual selection a giant pain. Fix that, and it is 5 stars from me.
Jan. 15, 2019
I added this in place of some different types of upsell apps after trying many out. It has allowed me to seamlessly incorporate upsells into the customer experience. Support is great too!
Jan. 3, 2019
Super great customer service/support! Fast response! Help me fix a lot of things. It is a really great app! Really love it! Really really recommend it if you are looking for upsell app that won't interrupt your customers. This is the one!