
Frequently Bought Together CBB
Frequently Bought Together
Rating
4.9
feedback
2,440
chart
#380
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support, ease of use, and quick assistance provided by the support team. Users appreciate the app's functionality in increasing sales and enhancing the customer experience on their online stores. The support team is highlighted for being responsive, efficient, and proactive in resolving any issues or customization requests. However, there are a few reviews mentioning minor drawbacks such as the lack of certain features like bulk editing for managing bundles and the need for improvements in product recommendations to match better.
Highlights
Rating Breakdown
All reviews
Feb. 12, 2025
app not working for the last 4 months
Hi Brown Living Team, Thank you for sharing your feedback. We're genuinely sorry to hear that you’ve had issues with our app, and we truly appreciate the opportunity to address your concerns. You mentioned that the app hasn't been working on your store for the past four months. However, we couldn't locate any prior email or chat communication regarding this issue, so we wanted to reach out and clarify the situation. Our records indicate that there have been sales generated from our app during this period, which suggests that the app is in fact functioning properly on your store. It’s possible that there may have been some confusion with another app, or perhaps a different issue at play. We’ve made several attempts to contact you, as we’re eager to discuss this matter further. We’re committed to assisting you with any concerns, and we would love to resolve this promptly. If you have any questions or if something specific needs attention, please don't hesitate to reply to this email or reach us directly at [email protected]. Our team is available almost 24/7 via email and chat, dedicated to providing the support you need. If you prefer to discuss this over the phone, we’re happy to arrange a call at your convenience. Looking forward to hearing from you soon! Best regards, The Code Black Belt Support Team
Feb. 10, 2025
This app is very practical. The customer service team is also very professional in solving problems. We highly recommend it.
Feb. 5, 2025
Great app integration and more importantly perfect customer service when you need help with something.
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