Paradise Shopphere review for Frequently Bought Together
Nov. 20, 2018
Really good app, but haven't really got sales yet. On the other hand, the algorithm matching of group buy doesn't seemed to match the similar type of products for Frequently Bought together, probably the developer should work on that.
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply] After installation, a quality checkup was done by our team to see if the app was working well and tuned to their theme. The merchant wrote this review only 2 hours after they had the app installed and did not have any previous sales history and very few products for sale. We wrote to the merchant to explain that the app needs time to build recommendations based on previous sales history and that recommendations can be set to automatic, random, manual and global, but given that the store was relatively new with very few products to sell and had no sales history, the best option would be to set it to random or manual recommendations first. Unfortunately, we did not receive a reply from the merchant. Please note that our recommendations algorithm has been performing very well for thousands of merchants who make sales on a daily basis.