printedfamilyproducts.com review for Frequently Bought Together
March 4, 2021
The is not bad, but there are 2 big complaints. It seems that filter by manual collection seems not to be working. And I am not able to offer customer a discount if they don't buy the whole bundle. They should also be rewarded if they add 2 out of 3 upselling items if they are abvoe the "Minimum bundle price to offer a discount"
Hello, thanks for trying the app and for your feedback, After checking your store data, we can confirm that the collection filter is working correctly on your store. We have emailed more details to you so you can check it too. We have also changed the wording of the feature in the app preferences page to prevent any future misunderstandings of how the collection filter works. About the bundle discount, the goal of the discount is to encourage your customers to buy the full bundle and for that reason it is not applied if they do not buy the full bundle. This is how the app was designed to help upselling your cart value. Even if those two features were not designed as you expected, we have checked them and we can assure you that there is no related malfunctioning. We hope that you can still make the most of the app in your store and that it can help your sales. Remember that our support team is available 24/7 to assist with the app configuration. We wish you the best for your business.
