Frequently Bought Together CBB
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The app does what it says it does, so I'm giving it 4 stars. I haven't had to do anything major with it yet, and will revisit this review if I do.
Hello, thanks for trying our app. As far as I can see, you first contacted us on Mar 30, 15:36 EDT and we replied 12 minutes later. I also see that you sent us other messages. Is it possible that you missed any of our responses because we replied in a different email thread? We will be more than happy to ask any questions and assist with the app configuration. I have checked our Customer Support stats for March and our average 'First Response Time' was 11 minutes, while the average 'Response Time' was 18 minutes. It is possible that, at some times, it takes more time but I can assure you that we will always do our best to help. Thanks for your understanding.
Can't say enough good about this app. It paid for itself 5X on the first day it was installed. It doubled our average order value, didn't require any coding, and included excellent support. I'll be using this plugin on every single shopify website I ever work with in the future.
Awesome app! I hope it will get my sales soaring high! Thank you!!!
Working with app developer to fix the location of the bundle appearing on product pages.. by default the bundle is shown at the very bottom (scroll scroll) of product pages.. I think everyone wants it to be up by the normal add to cart button at the top of the product pages. I love the app.. but it is all about location, location, location.
Hello, thanks for trying our app. The widget position in your product page is totally configurable, we can change it for you in a minute if you want. Unfortunately, you uninstalled the app right after posting this review. If you install the app again please contact us and we will configure the app exactly as you want.
Great App! Great Service! my site is in hebrew language and the customer service help me in no time to resolve a problem with Right to left alignment. Big Thumbs up to the support team
Very very good helps with sales. However the price is high. We can do with bit of a reduction in price.
This app is perfect! I have some problems about it and the support team help me solve it immediately. Highly recommend!
great app so far! customer service first rate and so helpful. not tried all the features yet, but seems to do what we need.
Love the app. And the support team is AWESOME!! Super helpful & super quick response for customization requests.
It is really useful! The result is definitely sales increasing. The only thing I'm missing is easy product category selection.
I normally never rate apps but this one is amazing. Worked 90% of how I wanted it to right out of the box. Finished adjusting the placement and some functions within a few minutes. I had gone away to do something else for a while, and within an hour, without my asking, a Customer Service person on their end had also gone ahead and tweaked the whole app so all the colours and typography matched the rest of my website. Amazing.
Best Service ever, i just install the app and i wanted to change positionning, and 2 min they 've done it.
I used this application on a test shop, I am pleasantly surprised by the customer service! Beautiful application and excellent after-sales service!
Just got the app, and really want to give a mention to their Outstanding costumer service. Couldnt have a better start! THANK YOU
Super easy to use, and very helpful staff. I highly recommend this app to everyone that has a business.
We spent two whole weeks adding a number of cross sell apps on our store and none of them worked for us. We were about to give up when we stumbled on this app and decided to give it a try, and I am glad we did. It took me about an hour to set it up - because each of our products has their own cross sell options - the set up was super easy and I like that there was no coding involved. But what impressed me the most was that today I sent a request for a widget placement at 2:16pm and at 2:22 pm (In 6 mn) I received a reply that it had already been taken care of! That is what taking care of your customers look like. You guys are absolutely AMAZING and your app is TOP NOTCH! Thank you for your service.
great app! It helps our customer to choose related products directly from the product page. Must have app!
So far, so good. Installed easily, but setting the location is a bit confusing. Luckily, they worked on it and placed it where I wanted it to be. The biggest downfall I see, is the stat reporting. It is obviously inaccurate, and you kind of have to search to find it. Most apps open into "dashboard" that shows a snapshot of the app's performance. So, for the lack of accurate and easy-to-find stats, it only gets 4 stars for now.
Hello, Thanks for trying our app and your feedback! About placing the app widget, you can always drop us an email and we will do it for you in a minute. About the stats, just click on 'See statistics' button at the end of the preferences page, there are a lot of detailed stats there and their figures should be perfectly fine but please contact us if you detect anything incorrect.
So far so good! They have an excellent customer service! I love the looks of the app on my website!
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