All reviews

Rating Breakdown

  • 5
    96% (979 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (952)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Used this app before and it is so easy to set up and use and the second I need help or have a question they jump right into chat and help. I highly recommend this app!

Store

Pactimo

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Dec. 17, 2024

that's great app and easy to use

Store

Collumn

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 13, 2024

Easy to use and very helpful app. We have also been getting great and speedy help from the service team when needed. Appreciate their help and can recommend this app for bundle sales!

Store

Merkx

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Excelente! He tenido un pequeño problema y Andrés lo ha resuelto en cuestión de minutos. Muy buena app, cumple con su función.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

This app has been a great addition to my shop! I recently changed themes and had some issues with the placement of the widget on my product pages. I sent an email and received an IMMEDIATE reply and assistance. Thank you for a great app and great customer service!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

The customer support is amazing; they respond right away. No kidding, no waiting days to get a response. They fixed where my recommendations show up on my Shopify site within 15 minutes. I needed assistance twice; the second time was because my theme was updated. Thank you so, so much!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

good customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Great app, great service ! Thanks

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

This works very well and support has been very fast and thorough. They just "do stuff" for me and know what I need before I know what I want. Very happy

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Support is really good. When you have the problem, they will help you right away. Definitely recommend

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 18, 2024

Great customer service, very quick and helpful. Thank you carlos!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 17, 2024

I do like this app to replicate the retail store experience because in the store I would merchandise products together to give the customer a more informed decision.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2024

Support is surprisingly good. App functions perfectly and is credited with 100k + revenue over the past 12 months. Support team fixed my problems before I could even hit send on the email. Unreal.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Amazing app and customer service is incredible. They help you right away with anything that usually takes other apps weeks. Amazing, definitely recommend.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 22, 2024

I love the look and functionality of the app. Customer service is amazing - easy to work with and helped make the app flow seemlessly with my page in the look and style of my theme.

Using app

3 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 21, 2024

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello Mithai and More Team, We are very sorry that you are not happy with our app. We have tested the app in your store and we can see the app is working fine: https://vioo.cc/v/320MN Since you were having issues with the app preferences on your Shopify admin, our Team has been diligently providing assistance to you. However, we have not received a response from the last email conversation. Our Team has consistently reached out to you to help you with any issues you are experiencing with the app, and we would appreciate it if you could respond to us. Our goal is to provide value to every customer and it’s disheartening to learn that you didn’t have a positive experience. We want to make it up to you and make sure that you would be able to use the app to its full potential. Kindly respond to any of our emails or send us a new one at [email protected]. We have a team available 24/7 to respond to you and we assure you, that you are our highest priority. Hope to hear back from you soon and may you have a great day! Code Black Belt's Support Team

5 / 5 Share

Oct. 5, 2024

I think I will quote my own reply to the support provided by Luisa: Luisa, Thank you for your support, that was SOOOOO FAST!!! Great support. I had hardly pressed the send button, when I had a reply back and the issue had been fixed! Really impressed by the support provided, Thank you

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Excellent service. Deepika was quite helpful and took care of my prob in a zap. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0