All reviews

Rating Breakdown

  • 5
    66% (39 ratings)
  • 4
    7% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    7% (4 ratings)
  • 1
    15% (9 ratings)

Reviews with Text

  • 100% (59)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

Using app

Over 2 years

Total reviews

21

Average rating

2.0

5 / 5 Share

Jan. 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 6, 2023

Very happy with app and customer support Heart Cara.!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great app and great support, Thanks Cara!

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 16, 2023

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2023

We were in search of a new app to help keep track of credits for a segmented portion of our customer base. FreshCredit is exactly what we needed. The customer service is excellent and the app is very easy to use. We simply just imported the chunk of customers that require the credits. We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Cara is so kind and helpful. A treasure for sure. She helped me thru the entire process. Ella Belles

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2022

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

This app works well and is constantly getting better. The small dev team is very prudent about responding to any questions you may have. Though there are a few things I wish the app would provide, the team is working very hard with constant improvements on the app. If you actually want good customer service and a well made app I would get this one.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

The service I received from Cara in resolving my issue was top notch! The support team is fantastic!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

A great app for tracking Credit Notes and really quick, excellent customer service. Very easy to use. Sadly we couldn't use it as it conflicted with another wholesale app we were using. Gutted.

Using app

6 days

Total reviews

7

Average rating

5.0

1 / 5 Share

April 19, 2021

App didn't work with my theme and they continued to blame other apps rather than rectifying the error on their end. Don't bother wasting your time with this app.

Using app

7 days

Total reviews

12

Average rating

3.6

Developer Reply

Thank you for your feedback on our app and your willingness to try Fresh Credit! It is unfortunate and true that this store had another app interfering with our code. Our team actively tried to resolve this issue with the assistance of the merchant. It is unfortunate this could not be solved before the app was uninstalled.

5 / 5 Share

April 9, 2021

We had an issue with the app loading in our custom theme. We hopped on chat and Cara solved the problem instantly. Great app. Great customer service.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

App was really easy to install and solves an important issue for us. Great customer service. Cara was very prompt in answering my questions and helping with install. Thanks!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

Cara with support was amazing to deal with, she had me up & running in a few short minutes !!! Love this app and excited to share it with my customers. its easy to install and use - Thank you Cara for taking the time to help!

Using app

About 24 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

March 5, 2021

It does just what you want it to do! I wanted to make some minor styling changes and I needed help importing my customers, and Cara was there in a flash to help me out!

Using app

3 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 13, 2021

Cara did a great job helping us set up the app and walked through the app with us to make it work for our site. Thanks, Cara!

Using app

About 23 hours

Total reviews

1

Average rating

5.0