FreshCredit ‑ Store Credit

Nov. 22, 2019

I have this app installed and it works great. I had some issues when I changed my theme and customer support got everything fixed me. The respond quick and were very kind. Thank you.

Nov. 4, 2019

I like everything about this App. I would love to see the option to generate reports about the credit status of my customers.

Oct. 3, 2019

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

Sept. 23, 2020

Fresh Credit has been vital to the success of my online store. I recently had a technical issue, a rarity for this application, but Cara was able to provide prompt service and got the issue quickly resolved. Thank you ByteStand!

Sept. 6, 2019

This application is great, simple and effective. The customer service has installed me very quickly and those despite the problem of translation because I am French and my English is bad. I use it for prepaid cards so I can also manage my clients' credits internally

Aug. 1, 2019

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

July 29, 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

July 4, 2019

Um. Life changing. Just installed this app--customer support was amazing. Now I can store credit in customer accounts--solution to one real limitation of Shopify.

June 30, 2019

great app just can't find the setting to change a few things, that would make it a lot easier to use

June 21, 2019

Big help to be able to issue store credit. Allowing me to keep more dollars in my business. I tried this and a competitor and Todd was willing to help me with some custom coding to get it working on my site. Very helpful. Highly recommended

Feb. 21, 2019

This app is basic a fancy way to used discount codes. its not cash. i can't use discount codes and fresh credit at the same time.

Nov. 13, 2018

I don't mean to leave a review but I couldn't find another way to ask a question. I set up FreshCredit as per the video, walked my customer through the steps as per the video and his credit didn't show up in check out and he got fed up and just ended up paying which was rather embarassing. Could you pls help me figure out/fix what went wrong pls?

Oct. 8, 2018

Annoyed that my customers cannot view their store credits, depending on what device or browser is used. The credit also kicks out any other discount (wholesale or vip). Disappointed!

Sept. 12, 2018

I wanted to use this because we do not allow order cancellations and wanted to be able to with store credit. Unfortunately the software does not properly sync customers

Sept. 5, 2018

The app is so easy to use as a store owner. A good solution to the issue of how to manage store credit without using gift cards. There is a limitation of one discount/code per order. Because I use a discount code for my wholesale customers, I cannot use this app for my store.

Aug. 6, 2018

Seems like it could be perfect but not loading all my customers so there's no way to link all my current outstanding credits for use online etc. Reached out to customer service (phone and web) and no one has gotten back to me...

July 23, 2018

Good app and good service. Could do with some more reporting/filtering stuff.

June 18, 2018

It's super easy and very simple to use. Not sure if it's worth the money but considering the other choices out there this was the best. It would be nice to be able to email the customer when a credit is issued with the ability to attach a note to it. Also to be able to see the balance or issue multiple credits is a little confusing but I figured it out.

June 16, 2018

Customers are not able to see these credits at check out. Didn't solve our problem.

June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!