All reviews

Rating Breakdown

  • 5
    89% (41 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates- they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review and for letting others know how you're using Freshly! ✨

5 / 5 Share

Dec. 12, 2022

Since we're selling medical devices, we needed Batch tracking, and Freshly makes batch tracking easy, accurate and efficient. The app also enables showcasing expiration dates in product details page, promotions/ discounts on expiring batches and automatically hiding inventory that is close to expiry. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review. Wishing you and your store all the success in the new year! 🎉

5 / 5 Share

Dec. 7, 2022

Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!

5 / 5 Share

June 7, 2023

June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance. Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!

Using app

7 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊

5 / 5 Share

May 27, 2023

Es ist ein sehr nützliches Programm, es hilft mir sehr bei meiner Arbeit. Was noch fehlt, ist eine mobile Applikation mit fehlerfreiem Betrieb. Zuvor funktionierte die mobile App nicht richtig, aber auch das wurde behoben, und jetzt bin ich zu 100 % zufrieden damit. Und der Kundenservice ist sehr professionell, schnell und hilfsbereit.

Using app

11 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for your great review and feedback!

5 / 5 Share

Sept. 9, 2022

Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!

4 / 5 Share

Aug. 1, 2022

This app is perfect for tracking expiration dates. The emailed reports are very helpful for knowing in advance which items will be expiring soon and, once the date passes, Freshly deletes the items from our Inventory. The app works well with Shopify, and inventory changes are reflected quickly. My only complaint is that the monthly subscription price is high, compared to other apps. The FREE version works for our needs, but I would subscribe to the paid version, if the price were more within our budget. For now, we are happy with the functionality of the free version of Freshly.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for your thoughtful review. 💕

5 / 5 Share

May 26, 2022

Best inventory management application to start. Very well integrated with Shopify with a good support team to help you out with all necessary setup. I am looking forward to subscribing annual package. - Kiran Ghuge, Multimedia Head, Glowderma Lab

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review Kiran! 😊 We'll let you know when we have our annual subscription available. Please let us know if we can help out further!

4 / 5 Share

May 14, 2022

just improve little bit of reverts rest all good. good responsive and able to resolve your concerns.

Using app

About 1 year

Total reviews

10

Average rating

3.9

Developer Reply

Thanks for your review! ✨

5 / 5 Share

May 6, 2022

Very responsive to questions! The app seems great so far -- this is what we are using for our lot-tracked inventory.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review. ✨ We're glad to hear that you're enjoying Freshly so far!

5 / 5 Share

Jan. 10, 2022

There are still some bugs that need to be fixed, I would like to give the APP more chances to change.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and for working with us to improve Freshly! Our team is trying our best to configure Freshly to suit your specific batching workflow and develop custom JavaScript on your theme for your customer-facing expiry dates.

5 / 5 Share

Dec. 21, 2021

I highly recommend Freshly. It is the best expiry date app around. And they constantly create new features. Their service is also outstanding!

Store

Foodies

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving us this amazing review 💖Glad to hear that you had a great experience. We're excited to continue launching new features. 🚀

5 / 5 Share

Dec. 3, 2021

This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!

5 / 5 Share

Nov. 10, 2021

The app is intuitive with smart, automated features. Definitely a must-have if you're selling products with batches and expiry dates. Inventory batch bulk updates are quick & easy with CSV uploads. Beyond that, the team have always been helpful and accommodating with feature tweaks.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! 🌟 I'm glad that you find the bulk upload feature easy to use. Thanks for all your feedback to help us grow!

5 / 5 Share

July 8, 2021

We use this app to manage our inventory's expiration day so that we do not over sell expired items and can also speed up the sales of the stock that are not moving quickly. The App has been ever evolving and gets better each month. The customer service is top-notch and they are always on top of the issue and the team will help you with your requests. We now use freshly to print out all our order sheets so that our staff know which batch to pack for the orders that came in ( first-in-first-out). We love this App and will highly recommend it to businesses that handle items with expiration dates.

Using app

11 months

Total reviews

19

Average rating

4.9

Developer Reply

Thanks for being one of our first users since our launch ❤️ and for consistently providing us with great feedback to help us grow.

5 / 5 Share

May 26, 2021

A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your thoughtful review. We're so glad we get to work with you and your team. 🤗

5 / 5 Share

May 26, 2021

Freshly is so easy to set up and integrates seamlessly with my Shopify store. It’s exactly what I’ve been looking for to keep track of expiration dates.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! Happy to hear that Freshly works seamlessly with your store ✨

4 / 5 Share

May 25, 2021

Quite easy to set up and add batches and expiry dates to stock. Really useful tool to assist with order fulfilment/stock rotation etc. Also the chat staff are really helpful with any queries.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to write this review 🤩 Glad we could help! If you have any feedback for our team, please let us know at [email protected].

5 / 5 Share

April 11, 2021

Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you! - Lichen & Basil

5 / 5 Share

Feb. 11, 2021

This app works really well at keeping track of product dates. Tech support is really quick and very accommodating. If you are unsure of anything just ask and you'll be surprised with their response. If you track dates i would highly recommend using this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your kind review! ✨