Freshly Batch Inventory
Batch, expiry, and discounts for food, cosmetics, & apparel
Rating
4.9
feedback
38
chart
#1,596
All reviews
July 10, 2023
Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!
Store
VitaRx
Using app
Over 2 years
Thanks for leaving us a great review and for working with our team to resolve the issue. ✨
May 22, 2023
Customer service has been very responsive in my experience. We have been using the app for almost two years.
We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!
May 10, 2023
The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!
Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.
May 8, 2023
In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me. Kind regards.
We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!
Feb. 19, 2023
The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.
Thanks so much for your review. 😊 We'll pass on your message to Camila!
Jan. 31, 2023
We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.
Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!
Jan. 18, 2023
Great Customer service- We sell items with Best Before rather than actual expiry dates- they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!
Thanks so much for your review and for letting others know how you're using Freshly! ✨
Dec. 7, 2022
Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.
Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!
June 7, 2023
June 2023 - I just wanted to update my review to say that the customer service has continued to be outstanding anytime we need customizations or assistance. Nov 2022 - I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!
Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊
Sept. 9, 2022
Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.
Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!
Aug. 1, 2022
This app is perfect for tracking expiration dates. The emailed reports are very helpful for knowing in advance which items will be expiring soon and, once the date passes, Freshly deletes the items from our Inventory. The app works well with Shopify, and inventory changes are reflected quickly. My only complaint is that the monthly subscription price is high, compared to other apps. The FREE version works for our needs, but I would subscribe to the paid version, if the price were more within our budget. For now, we are happy with the functionality of the free version of Freshly.
Thanks so much for your thoughtful review. 💕
May 14, 2022
just improve little bit of reverts rest all good. good responsive and able to resolve your concerns.
Thanks for your review! ✨
Jan. 10, 2022
There are still some bugs that need to be fixed, I would like to give the APP more chances to change.
Thanks for your review and for working with us to improve Freshly! Our team is trying our best to configure Freshly to suit your specific batching workflow and develop custom JavaScript on your theme for your customer-facing expiry dates.
Dec. 3, 2021
This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.
Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!
July 8, 2021
We use this app to manage our inventory's expiration day so that we do not over sell expired items and can also speed up the sales of the stock that are not moving quickly. The App has been ever evolving and gets better each month. The customer service is top-notch and they are always on top of the issue and the team will help you with your requests. We now use freshly to print out all our order sheets so that our staff know which batch to pack for the orders that came in ( first-in-first-out). We love this App and will highly recommend it to businesses that handle items with expiration dates.
Thanks for being one of our first users since our launch ❤️ and for consistently providing us with great feedback to help us grow.
May 26, 2021
A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!
Thanks for your thoughtful review. We're so glad we get to work with you and your team. 🤗
Jan. 1, 2021
I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.
Thanks so much for your thoughtful review 🤗 Happy New Year!
Dec. 15, 2020
I’m Loving This App I have been using it for a few weeks now and it does everything I need, great job guys. Makes tracking expiry dates of my pet food so much easier. I’m just about to move onto the paid plan now.
We're so happy to hear that it's made expiry tracking easier for you! 🐶 Thanks for your five-star review and all the best during the holiday season. 🎄