GB: Loyalty Rewards Referrals
Gameball: Rewards & Loyalty Programs
Rating
4.7
feedback
220
chart
#1,041
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
53%
-
More than a year
12%
Reviews Summary
The reviews for the app are overwhelmingly positive, with users praising the app's ease of use, gamification features, and excellent customer service. Many users highlighted the helpfulness of the support team, particularly mentioning individuals like Dania, Lauren, and Ganna. The app is commended for its ability to engage customers, drive sales, and offer a fresh approach to loyalty programs. Users appreciate the flexibility and customization options available, as well as the quick responses from the customer support team. However, there are a few negative reviews mentioning issues with customer support responsiveness and customization limitations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 20, 2024
i am in the early stages of development but this app seems to be great and easy to use so far, with fantastic customer service support!
We hope it stays up to your expectations! Thank you for sharing a comment that will help us work more towards maintaining our service.
June 13, 2024
Je suis très satisfait du service après-vente, qui est très réactif et répond très rapidement à toutes mes questions ou problèmes rencontrés. Je recommande également cette application, qui est très facile à prendre en main et dispose surtout d'un programme de fidélité intéressant pour mes clients. La seule chose que je trouve dommage est l'absence d'un forfait incluant au moins l'option d'expiration des points et des récompenses, ce qui me semble essentiel sans pour autant devoir passer à un forfait Pro qui ne me conviendrait pas forcément c'est pour cela que j'ai mis 4 étoile. Sinon, à part cela, rien à redire, tout est parfait. Merci à Dania, qui est très à l'écoute.
April 4, 2024
Love the app and the customer service is very helpfull. Thank you Dania.
Your review means a lot, Caroliene. We hope you always enjoy it!
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