Rating

4.7

feedback

243

Reviews

chart

#1,489

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    52%
  • More than a year
    16%

Reviews Summary

Gameball is highly praised for its excellent customer service, with many users mentioning specific representatives who provided exceptional support. The app is lauded for its effectiveness in improving customer retention and generating more sales through its loyalty program features. Users appreciate the constant updates and evolution of the app based on customer feedback. However, some users have pointed out issues such as the app not being mobile-friendly, discrepancies in pricing, and challenges with customization and technical support.

Highlights

Excellent customer service and support
Effective in improving customer retention and generating sales
Constant updates and evolution based on feedback
Issues with mobile-friendliness and pricing discrepancies
Challenges with customization and technical support

Rating Breakdown

  • 5
    93% (225 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2025

Gameball is the best loyalty program app available on Shopify (in our opinion). The in-app support is extremely helpful and responds quickly. New features are implemented based on customer requests, and the app is constantly evolving and being updated. We highly recommend it 100%!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the app more mobile friendly...

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

This app is amazing. I succed to improve retention of my customer with loyalty program. Very good customer service with Ahmed. I really recomand

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

This app is really useful. It has a lot of features could you use to increase the level of client retention and generate more sales. The support team is amazing, who could help you with your request.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great service

Store

Jedlee

Using app

10 months

Total reviews

3

Average rating

5.0

All reviews

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