Rating

4.8

feedback

235

Reviews

chart

#1,390

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    53%
  • More than a year
    16%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Dania and Nour. Users appreciate the ease of use of the loyalty program and the excitement it brings in engaging customers. The app is commended for its gamified experience, great support, and the ability to drive customer loyalty effectively. However, there are a few negative reviews mentioning issues with customization, poor support response, and technical problems affecting the functionality of the app.

Highlights

Excellent customer support and assistance provided by team members like Dania and Nour
Ease of use and effectiveness in engaging customers through the loyalty program
Positive feedback on the gamified experience and ability to drive customer loyalty
Issues with customization options and poor support response
Technical problems affecting the functionality of the app

Rating Breakdown

  • 5
    93% (218 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 15, 2024

Why not subscribe?! : 1) The Starter version is $34 and not $19 as advertised 2) Very little configuration accessible in Starter, you have to upgrade to Pro 3) Not as comprehensive as mentioned 4) Cashback in $ not in points, while everything else is in points WTF ... If you have time and $159 to spend per month. Test. Otherwise, look elsewhere !!!

Using app

--

Total reviews

30

Average rating

3.8

5 / 5 Share

Oct. 27, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 22, 2024

dania from the customer support team is really great! helped me a lot in discovering the app and made many things clearer!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey Habiba Thank you for taking the time to type your feedback. We'll always do our best to support you like that constantly!

5 / 5 Share

Sept. 30, 2024

Fijne app, met super goede support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kindness!

5 / 5 Share

Sept. 22, 2024

Super gentille et patiente merci encore Dania pour votre aide .

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes si heureux de vous avoir. Merci beaucoup!

All reviews

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