All reviews

Rating Breakdown

  • 5
    94% (150 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 98% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2025

I’m impressed with how fun and effective Gameball is. Our customers love earning badges, unlocking challenges and seeing their progress in the leaderboard. It’s not just points-and-burn – it actually makes loyalty feel playful. I’ve tried a few other loyalty apps before, but I think I’ll stay with this one. We’ve already seen an increase in average order value and return rate since launch. On top of that, support were friendly and helpful from day one. Five stars!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Honestly, wow, I can’t say enough good things about Gameball. Not only is their UX, intuitive, it’s also very very simple and easy to operate. They have a very generous free trial that literally feels like you are getting much more. They encourage new business to use game all and get the most out of their customers. That’s all with out speaking about the real possibilities with their paid membership, which truly opens the door to unmatched possibilities. When I grow my business to the level where I’m able to actually get the paid membership even though it’s quite steep. From using the free trial, I’ll definitely be getting the pro. A special shout out to the customer service team, specifically Roushan and Kareem. Had quite a few teething problems when launching and they were so pro-active, helpful, supportive. Genuine people who genuinely wanted to help. And they resolved my issues very quickly while keeping me updated every step of the way. I have trial a few loyalty apps and systems. But by far as a whole, the loyalty system, the customer service, I’ve even secured a few customers because of it. Everything is literally top tier. 10/10 I would 100% highly recommend.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 23, 2025

Bravissimi e super disponibili!

Using app

13 days

Total reviews

12

Average rating

4.8

5 / 5 Share

June 18, 2025

A lot of well-implemented features for gamification of the user account. You can configure actions after which site visitors will receive points. This gives you the opportunity to implement interesting interactions with your customers, which potentially encourages them to complete the payment and repeat purchases. At first, it may be difficult to navigate the settings, although the interface is at the best level, but the support works well and suggests how to configure everything better.

Using app

20 days

Total reviews

10

Average rating

4.0

5 / 5 Share

May 6, 2025

This is the best app that you can find for Loyalty & Rewards. The value provided just in the Free Plan is amazing. The Support Team is extremely kind and helpful. Shoutout to Kareem! Love this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Gameball is the best loyalty program app available on Shopify (in our opinion). The in-app support is extremely helpful and responds quickly. New features are implemented based on customer requests, and the app is constantly evolving and being updated. We highly recommend it 100%!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the app more mobile friendly...

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

This app is amazing. I succed to improve retention of my customer with loyalty program. Very good customer service with Ahmed. I really recomand

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

This app is really useful. It has a lot of features could you use to increase the level of client retention and generate more sales. The support team is amazing, who could help you with your request.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great service

Store

Jedlee

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Oct. 22, 2024

dania from the customer support team is really great! helped me a lot in discovering the app and made many things clearer!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hey Habiba Thank you for taking the time to type your feedback. We'll always do our best to support you like that constantly!

5 / 5 Share

Sept. 30, 2024

Fijne app, met super goede support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kindness!

5 / 5 Share

Sept. 22, 2024

Super gentille et patiente merci encore Dania pour votre aide .

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes si heureux de vous avoir. Merci beaucoup!

5 / 5 Share

Aug. 25, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Dania was very helpful and the app works wonders, totally recommend :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to have you onboard, Diego. Thanks for your kindness!

5 / 5 Share

Aug. 18, 2024

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.

5 / 5 Share

Aug. 7, 2024

Very good. The customer service was very good. Thank you very much Nour

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're glad! Hopefully, every time you speak to our team you have a wonderful experience

5 / 5 Share

July 22, 2024

Great app so far! Excited about rolling the premium features out fully over the next few weeks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're excited for you, Tia! Thank you so much for your review

5 / 5 Share

July 19, 2024

Great support, lot of features

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review!