All reviews

Rating Breakdown

  • 5
    94% (150 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 98% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Kaitlyn Thank you for the glowing review! We're so glad to have you as a client.

5 / 5 Share

Jan. 10, 2023

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Using app

8 days

Total reviews

2

Average rating

4.5

Developer Reply

We are super happy with your feedback! And glad all our support team will be happy to help anytime

5 / 5 Share

Jan. 2, 2023

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.

5 / 5 Share

Dec. 22, 2022

The customer service of this team with a thorough walk thru is impeccable as well as the customization options.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your great words Shani ! We are happy to help always 💛

5 / 5 Share

Dec. 22, 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you! I look forward to working with you again in the future!

Store

RASICAL

Using app

9 months

Total reviews

9

Average rating

5.0

Developer Reply

We look forward to not only working with you Toru but to reaching great success together! 🚀

5 / 5 Share

Dec. 7, 2022

Great program to interact with customer and help to boost sales in long term. Easy to use and very supportive staff to help you solve difficulties.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

We’re grateful for your rating! Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

5 / 5 Share

Dec. 1, 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Customer support is awesome! Loved working with Lauren, she was super helpful! And really impressed with the app for our growing business.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

It's fantastic! I already designed this app from an online store that I really like, but when I tested the app in my own store, I loved it! I strongly recommend!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Silvia! We look forward to keeping up with your expectations 💛

5 / 5 Share

Nov. 23, 2022

We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Your love and support mean a lot to us. Thank you! Wishing your business a great success with Gameball.

5 / 5 Share

Nov. 19, 2022

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely words!

5 / 5 Share

Nov. 14, 2022

I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

This app is so beautiful and delightfully customizable. Certainly worth jumping in. You can really fit it to your brand.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Great and simple set up. The icons and levels make it easy to customise to your brand. Easy look and feel on your website. There are some useful ideas on campaigns and extra points for participating in certain sales activities.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We really like this app and the enormous potential it has for customer loyalty and retention. Our customers are enjoying it too. After running into one small problem we reached out to the Support Team and they were able to get things back on track quickly (the problem was completely my own fault, a user error!) Highly recommend this app!

Using app

About 2 months

Total reviews

1

Average rating

5.0