All reviews

Rating Breakdown

  • 5
    94% (146 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 97% (151)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Ottima App ed ottimo supporto da Chat. La consiglio sicuramente. Il Pannello è in Inglese, ma ha la lingua italiana tra quelle in cui presentare il servizio ai clienti. Ben fatto

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 3, 2022

We have been looking for an app to support customer retention by way of loyalty and rewards. We downloaded and used 6 on the shopify store but have never been satisfied with the process or the feedback. We finally found the ONE with this app! It is incredibly easy to use, very customisable in terms of rewards and the customer service is incredible! So happy we finally found this! This is a gamechanger

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Best app and best customer service by far, I tried few apps like that and Gameball is top-notch !! Thank you guys

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

20250616の追記:『game ball』めちゃくちゃ誠意ある会社 まだ、顧客数が目標に達していないため、少しの期間休止したいと考え顧客データや記録を失わないで一旦休止する方法を相談させていただきました。今回のご担当は、Kareemさんです。費用が発生しないで休止状態にする方法と再開する際のことも含め非常に誠意ある操作の解説をいただきました。大変丁寧で、具体的、わかりやすい誠意ある解説に本当に感謝の気持ちが溢れました。早く目標を達成して、再開したいと強く思いました。引き続きサポートをよろしくお願い申し上げます。ありがとうございました。 =ここからは、以前のレビューです。= このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 31, 2022

There are so many good things about this app and the team behind it that we cannot cover everything here, but if you are looking for a modern app that's powerful, flexible, has good pricing and AMAZING customer support, look no further. We have tried so many popular apps but Gameball stands at the top of the list for sure. Easy to setup, clear instructions, very pleasing branding for your store and super powerful.

Using app

25 days

Total reviews

34

Average rating

4.5

5 / 5 Share

Aug. 30, 2022

The app is very complete. We had a complicated idea that we needed to implement and we not only found the features in the app, but the customer service is really amazing, We were helped numerous ways in a very quick manner from our account rep. Keep the good work Gameball

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

The Gameball app is great. It fulfills all the important functions with which we want to reward our customers. Administration is simple. The setting options are also very good for the starter plan. The app works very well and the technical support responds very quickly. We would appreciate a more detailed manual for third-party application integrations, eg Klaviyo. :) Thank you

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

A very good loyalty program and points app, it has a lot of useful logos, and its customer service response is perfect and fast. I will recommend this app to all my seller friends!!!

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Great app that fits perfectly our needs and the needs of our costumers. The support team is incredible attentive and proactive in solving any issue or inquiry.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2022

We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!

Using app

1 day

Total reviews

25

Average rating

5.0

5 / 5 Share

June 23, 2022

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2022

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2022

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

Using app

26 days

Total reviews

13

Average rating

4.6

Developer Reply

Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)

5 / 5 Share

June 10, 2022

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

We are thrilled to hear that :) Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.

5 / 5 Share

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Always a pleasure to serve you! Thank you so much, Noel.

5 / 5 Share

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

5 / 5 Share

May 23, 2022

Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.

Store

Jag35

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.