All reviews

Rating Breakdown

  • 5
    94% (150 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 98% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Always a pleasure to serve you! Thank you so much, Noel.

5 / 5 Share

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

5 / 5 Share

May 23, 2022

Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.

Store

Jag35

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.

5 / 5 Share

May 22, 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

This means the world to us. Happy to have you, Alice :)

5 / 5 Share

May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind support! Our pleasure :)

5 / 5 Share

May 17, 2022

Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Using app

7 days

Total reviews

11

Average rating

5.0

Developer Reply

We are so proud we made it :) It's absolutely our pleasure to have you, and thank you so much!

5 / 5 Share

May 15, 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's a pleasure to have you, Moustafa! We are always happy to help, thank you for your kind support :)

5 / 5 Share

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

5 / 5 Share

May 10, 2022

Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)

5 / 5 Share

May 10, 2022

It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Your review is much appreciated :)

5 / 5 Share

April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

5 / 5 Share

April 28, 2022

This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Michael! It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the service we provide for Catharsis. We sincerely thank you for taking the time to share your thoughts with us.

5 / 5 Share

April 28, 2022

The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.

Store

Natavis

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Hussein for your 5-star review. It's greatly appreciated :)

5 / 5 Share

April 25, 2022

Amazing App, its extremely user friendly for both store owner and customer. The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI. They have a dynamic roadmap and always add new features to the app. Highly Recommended

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :) Thank you very much!

5 / 5 Share

April 21, 2022

This app is extremely customizable if you're looking to build a top tier loyalty program. It's THE MOST customizable by far if you ask me, and believe me, I've tried a bunch. I'll also have to add that the customer service is wonderful and super responsive. If you've got questions or concerns, or just want some insight, they will be on it right away! I'm excited for the direction my loyalty program will head in by utilizing this app on LoniaShoes.

Store

Lonia

Using app

1 day

Total reviews

10

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you!

5 / 5 Share

April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give Thank you

Using app

About 23 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide. So excited for our collaboration, Shadeeka.

5 / 5 Share

March 10, 2022

Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your support. It means the world to us!

5 / 5 Share

Jan. 21, 2022

Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.

Store

Gotu.pt

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

We are grateful for your feedback! It's our pleasure to provide the best possible service to our guests :) Thank you very much!

5 / 5 Share

Jan. 4, 2022

Great app. Amazing customer service. Nice and elegant design. Don't forget the deep-links feature, an unique feature to set up much better the app, less intrusive to your visitors. Recommended without any doubt.

Store

Cocowod

Using app

2 days

Total reviews

24

Average rating

5.0

Developer Reply

We can't thank you enough for the kind words, it means the world to us!