Gameball: AI Loyalty & Games for Shopify

Gameball: AI Loyalty & Games

Build loyalty rewards program w/ spin wheel & referral program
Rating
4.7
Feedback
152
Reviews
Chart
#1,313
Shopify

All reviews

5 / 5 Share
May 15, 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Store Using app Total reviews Average rating
Moomoo's EG 42 minutes 1 5.0
Developer Reply

It's a pleasure to have you, Moustafa! We are always happy to help, thank you for your kind support :)

5 / 5 Share
May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Store Using app Total reviews Average rating
Venture Drive Coffee About 1 month 2 5.0
Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

5 / 5 Share
May 10, 2022

Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)

Store Using app Total reviews Average rating
Sevilla Fragrances 24 days 3 5.0
Developer Reply

It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)

5 / 5 Share
May 10, 2022

It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work

Store Using app Total reviews Average rating
The Diva Shop Nigeria 3 months 2 5.0
Developer Reply

Thank you so much! Your review is much appreciated :)

5 / 5 Share
April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

Store Using app Total reviews Average rating
staging-browzeapp 10 days 1 5.0
Developer Reply

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

5 / 5 Share
April 28, 2022

This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.

Store Using app Total reviews Average rating
Catharsis Co. Skincare 10 months 2 5.0
Developer Reply

Thank you Michael! It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the service we provide for Catharsis. We sincerely thank you for taking the time to share your thoughts with us.

5 / 5 Share
April 28, 2022

The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.

Store Using app Total reviews Average rating
Natavis Over 1 year 2 5.0
Developer Reply

Thank you Hussein for your 5-star review. It's greatly appreciated :)

5 / 5 Share
April 25, 2022

Amazing App, its extremely user friendly for both store owner and customer. The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI. They have a dynamic roadmap and always add new features to the app. Highly Recommended

Store Using app Total reviews Average rating
E Parkville 5 months 4 4.0
Developer Reply

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :) Thank you very much!

5 / 5 Share
April 21, 2022

This app is extremely customizable if you're looking to build a top tier loyalty program. It's THE MOST customizable by far if you ask me, and believe me, I've tried a bunch. I'll also have to add that the customer service is wonderful and super responsive. If you've got questions or concerns, or just want some insight, they will be on it right away! I'm excited for the direction my loyalty program will head in by utilizing this app on LoniaShoes.

Store Using app Total reviews Average rating
Lonia 1 day 11 5.0
Developer Reply

We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you!

5 / 5 Share
April 21, 2022

I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give Thank you

Store Using app Total reviews Average rating
chefmay.com About 23 hours 5 4.2
Developer Reply

Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide. So excited for our collaboration, Shadeeka.

5 / 5 Share
March 10, 2022

Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !

Store Using app Total reviews Average rating
ספורט אונליין About 8 hours 4 5.0
Developer Reply

Thank you so much for your support. It means the world to us!

5 / 5 Share
Jan. 21, 2022

Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.

Store Using app Total reviews Average rating
Gotu.pt About 1 hour 7 5.0
Developer Reply

We are grateful for your feedback! It's our pleasure to provide the best possible service to our guests :) Thank you very much!

5 / 5 Share
Jan. 4, 2022

Great app. Amazing customer service. Nice and elegant design. Don't forget the deep-links feature, an unique feature to set up much better the app, less intrusive to your visitors. Recommended without any doubt.

Store Using app Total reviews Average rating
Cocowod 2 days 24 5.0
Developer Reply

We can't thank you enough for the kind words, it means the world to us!

5 / 5 Share
Dec. 8, 2022

UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-). ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.

Store Using app Total reviews Average rating
Carathea Over 1 year 16 5.0
Developer Reply

It is sad to see you go but as we take customers' feedback seriously we have come up with a solution for this issue and good news it is in our product roadmap :)

5 / 5 Share
Oct. 30, 2021

I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)

Store Using app Total reviews Average rating
Tchooz Shoes 5 months 2 5.0
Developer Reply

Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!

5 / 5 Share
Oct. 29, 2021

I've been using this app for a few months now and it has been great. I had some issues creating a referral program but the chat support was fantastic. Thank you!

Store Using app Total reviews Average rating
Cariona 5 months 4 5.0
Developer Reply

Hello Eric! It's great to hear that our support team was able to help you out, thank you for your kind words.

5 / 5 Share
July 30, 2021

La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor

Store Using app Total reviews Average rating
Developer Reply

Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!

5 / 5 Share
July 18, 2021

Gameball was the easiest, most fun, functional, and accessible to new Shopify users. Rana has been a great support, and we look forward to the an even greater platform going forward.

Store Using app Total reviews Average rating
Frankincense Pure 8 days 6 5.0
Developer Reply

We are thrilled to see the positive feedback. Thank you for choosing Gameball!

5 / 5 Share
June 15, 2021

We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.

Store Using app Total reviews Average rating
Lianox About 4 hours 9 5.0
Developer Reply

Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!

5 / 5 Share
June 12, 2021

Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.

Store Using app Total reviews Average rating
MTech Cave 5 days 1 5.0
Developer Reply

We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !

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