Gameball: Loyalty, Points, VIP

Oct. 3, 2022

We have been looking for an app to support customer retention by way of loyalty and rewards. We downloaded and used 6 on the shopify store but have never been satisfied with the process or the feedback. We finally found the ONE with this app! It is incredibly easy to use, very customisable in terms of rewards and the customer service is incredible! So happy we finally found this! This is a gamechanger

Feb. 15, 2023

UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, for example, when Gameball outshines them all, overall. I also appreciate that they add new powerful features and functionality regularly. They truly listen to consumers. Clear sign of a winning product development focus. You can run a large number of different campaigns to drive and test consumer loyalty and engagement . . . and you can easily segment your existing and potential consumer base as well. Very nice analytics to boot. A final very important factor -- critical in our view -- is that Gameball's customer support is incredible -- FAR, far better than the vast majority of Shopify apps, to the extent other providers even provide support. This includes at lower and mid level pricing tiers. For example, Dania, from their core team, has been a wonderful partner to work with; other folks as well. I still believe that the nomenclature is a bit too "gamer oriented" vs. general loyalty use -- but, with that said, you can edit everything to suit your needs (as we've done) . . . and with great support in doing so! I highly recommend Gameball if you're looking for a loyalty and/or gamification platform. We tested just about every platform and provider on Shopify and if you're a SMB like us they are tops -- 5 stars hands down!

Sept. 16, 2022

Best app and best customer service by far, I tried few apps like that and Gameball is top-notch !! Thank you guys

Sept. 11, 2022

このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

Aug. 31, 2022

There are so many good things about this app and the team behind it that we cannot cover everything here, but if you are looking for a modern app that's powerful, flexible, has good pricing and AMAZING customer support, look no further. We have tried so many popular apps but Gameball stands at the top of the list for sure. Easy to setup, clear instructions, very pleasing branding for your store and super powerful.

Aug. 30, 2022

The app is very complete. We had a complicated idea that we needed to implement and we not only found the features in the app, but the customer service is really amazing, We were helped numerous ways in a very quick manner from our account rep. Keep the good work Gameball

Aug. 29, 2022

The app is easy to use and does everything you need for a loyalty program. We have tried many other loyalty apps, none have come close Gameball. As a bonus their customer service is outstanding. Would highly recommend!

Aug. 26, 2022

Setting it up was easy which is helpful and I love the cute pop up window on my website for the customers to see their points.

Aug. 23, 2022

The Gameball app is great. It fulfills all the important functions with which we want to reward our customers. Administration is simple. The setting options are also very good for the starter plan. The app works very well and the technical support responds very quickly. We would appreciate a more detailed manual for third-party application integrations, eg Klaviyo. :) Thank you

Aug. 22, 2022

A very good loyalty program and points app, it has a lot of useful logos, and its customer service response is perfect and fast. I will recommend this app to all my seller friends!!!

Aug. 19, 2022

app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards

Aug. 9, 2022

Great app that fits perfectly our needs and the needs of our costumers. The support team is incredible attentive and proactive in solving any issue or inquiry.

Aug. 4, 2022

Gameball has a unique value proposition! It turns customer experience into a game. The customer service is extremely helpful. The proactively reached out to us to try to improve our referral program.

July 25, 2022

I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform

July 20, 2022

I am a big fan of the layout and features this app offers. The free and paid plan structure is ideal, as it lets you use the basic features, like following/sharing on socials, and the main one for us- cash back in the form of loyalty points. It even calculates the cashback percentage you are offering and lets you know what a point is worth in your currency. This helps avoid big mistakes. When we need a new app for our store, we prioritize apps that structure their pricing this way. The app works well and we get value out of it? Then we pay and are happy to do so. We don't end up paying for something that may not work well for us. The only downside is the referral plan is not available on free plans. I really like this and wanted it for our store, as I would have liked to test out how many people make use of it before paying for it. Especially when one considers that start-ups arguably need this referral feature the most. Other than that, I am pleased. Support has been good too.

July 7, 2022

These guys are AMAZING. I've been back and forth with their team trying to customize it to my desires. There is plenty of support, and it's FAST which is awesome. The biggest issues for me is I wish it had the ability to do an affiliate marketing component.

July 6, 2022

This app is very useful and creates a great relationship with our customers! Easy to use, everything is at the same place! Thanks a lot!!

June 29, 2022

We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!

June 27, 2022

I tried Gameball and other similar apps. However, I came back and chose Gameball because of the sheer amount of features and customizations that Gameball provides. Truly wonderful app. Ms. Habiba is also very helpful and courteous and helped us onboard in no time. Thank you Gameball!

June 23, 2022

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)