All reviews

Rating Breakdown

  • 5
    93% (216 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2022

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

Using app

26 days

Total reviews

12

Average rating

4.6

Developer Reply

Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)

5 / 5 Share

June 10, 2022

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are thrilled to hear that :) Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.

5 / 5 Share

June 1, 2022

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Always a pleasure to serve you! Thank you so much, Noel.

5 / 5 Share

May 31, 2022

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!

5 / 5 Share

May 29, 2022

I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear that! Thank you very much.

5 / 5 Share

May 29, 2022

Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a bunch for your kind words, means a lot!

5 / 5 Share

May 23, 2022

Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.

Store

Jag35

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.

5 / 5 Share

May 22, 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

This means the world to us. Happy to have you, Alice :)

5 / 5 Share

May 19, 2022

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind support! Our pleasure :)

5 / 5 Share

May 18, 2022

I am trying to create a rewards program for my customers. I have tried a few different options on the shopify app store and I found Gameball to be the best in terms of UI and user experience. Although, the app is not 100% perfect for my needs, the development team and customer support (particularly Habiba) have been responsive and extremely quick to work to resolve any issues I am having. And have been very open to listening to feature requests for things that would improve my experience. A strong part of why I plan to stay using Gameball for my rewards program is their support team. A quick summary of my experience of how the app works. Overall you have players with accounts and you can reward them with points for doing different things such as signing up or placing an order. Customers can trade in their points for things, such as coupons or free products, on your store. And you can also provide your customers different levels to achieve based on points or money spent which unlock specific things you setup for them to cash in their points on.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

It's not every day that we find customers willing to invest their time in writing an elaborative review about their service. Thanks a bunch for your kind support, it means the world to us!

5 / 5 Share

May 17, 2022

Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

We are so proud we made it :) It's absolutely our pleasure to have you, and thank you so much!

5 / 5 Share

May 15, 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's a pleasure to have you, Moustafa! We are always happy to help, thank you for your kind support :)

5 / 5 Share

May 12, 2022

This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback, it means a lot to us! We are extremely excited about our collaboration and hope you feel the same :)

5 / 5 Share

May 11, 2022

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

5 / 5 Share

May 10, 2022

Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)

5 / 5 Share

May 10, 2022

It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Your review is much appreciated :)

5 / 5 Share

May 9, 2022

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

Using app

7 days

Total reviews

6

Average rating

4.5

Developer Reply

We are so excited to help you turbocharge your acquisition and retention rates :) Your feedback is much appreciated, thank you!

5 / 5 Share

May 4, 2022

One word - Awesome! Habiba in particular was very patient, accommodating, and receptive to our unique needs - we are really happy with our gameball loyalty programme. I definitely recommend this app to any store looking for a loyalty programme.

Store

Soral

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Sultan, your support is everything. We wholeheartedly wish you the best of luck on your startup, so excited for the collaboration!

5 / 5 Share

April 29, 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.