Gameball: Loyalty, Points, VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
235
chart
#1,377
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2022
This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers
June 20, 2022
Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.
June 13, 2022
We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!
Thank you Nader for taking the time to elaborate on why you like Gameball! We are pleased to serve awesome customers like you :)
June 10, 2022
I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.
We are thrilled to hear that :) Thank you very much for your warm support, and we can't wait to turbocharge your business performance with Gameball.
June 1, 2022
Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!
Always a pleasure to serve you! Thank you so much, Noel.
May 31, 2022
Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.
We hope we continue to exceed your expectations and cater to your needs. Thank you so much for your support!
May 29, 2022
I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!
We are thrilled to hear that! Thank you very much.
May 29, 2022
Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)
Thanks a bunch for your kind words, means a lot!
May 23, 2022
Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.
We strive to help customers increase their engagement levels and boost sales so hearing that really did make our day! Thank you so much.
May 22, 2022
Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.
This means the world to us. Happy to have you, Alice :)
May 19, 2022
Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.
Thank you so much for your kind support! Our pleasure :)
May 18, 2022
I am trying to create a rewards program for my customers. I have tried a few different options on the shopify app store and I found Gameball to be the best in terms of UI and user experience. Although, the app is not 100% perfect for my needs, the development team and customer support (particularly Habiba) have been responsive and extremely quick to work to resolve any issues I am having. And have been very open to listening to feature requests for things that would improve my experience. A strong part of why I plan to stay using Gameball for my rewards program is their support team. A quick summary of my experience of how the app works. Overall you have players with accounts and you can reward them with points for doing different things such as signing up or placing an order. Customers can trade in their points for things, such as coupons or free products, on your store. And you can also provide your customers different levels to achieve based on points or money spent which unlock specific things you setup for them to cash in their points on.
It's not every day that we find customers willing to invest their time in writing an elaborative review about their service. Thanks a bunch for your kind support, it means the world to us!
May 17, 2022
Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.
May 17, 2022
Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.
We are so proud we made it :) It's absolutely our pleasure to have you, and thank you so much!
May 15, 2022
Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app
It's a pleasure to have you, Moustafa! We are always happy to help, thank you for your kind support :)
May 12, 2022
This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!
Thank you so much for the amazing feedback, it means a lot to us! We are extremely excited about our collaboration and hope you feel the same :)
May 11, 2022
Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!
We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!
May 10, 2022
Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)
It's not every day that we get such detailed feedback from customers. We are beyond grateful for that, and your kind support :)
May 10, 2022
It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work
Thank you so much! Your review is much appreciated :)
May 9, 2022
This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!
We are so excited to help you turbocharge your acquisition and retention rates :) Your feedback is much appreciated, thank you!