Gameball: Loyalty Points Games
Build loyalty rewards program w/ spin wheel & referral program
Rating
4.7
feedback
155
chart
#1,730
All reviews
July 30, 2021
La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor
Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!
July 18, 2021
Gameball was the easiest, most fun, functional, and accessible to new Shopify users. Rana has been a great support, and we look forward to the an even greater platform going forward.
We are thrilled to see the positive feedback. Thank you for choosing Gameball!
June 15, 2021
We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.
Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!
June 12, 2021
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
June 3, 2021
Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend
Thank you for your support, it means a lot to us!
May 26, 2021
Amazing customer support and highly customizable app! Rana in particular is especially helpful and is always ready to have a think with you to figure out a solution to your challenges! Thanks Rana!
We're flattered to hear this, thank you so much!
May 12, 2021
I am still deliberating if this is the right app for us, but I really like the promise of it. The team is dedicated (though time zones can cause a little hassle) and they're striving to do something new and interesting here. I will update this review later if I end up using the app. I am optimistic though.
Hello Sanshee, we are always known for our awesome customer support so even if the time zone is a challenging aspect we'll strive to optimize the users' experience, given that our team has grown now but thank you for taking the time to share your feedback we really appreciate it!
April 8, 2021
The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.
Feb. 19, 2021
We started to use Gameball last october and so far this is going very well. The app is really powerful and the potential is just huge. Also the team behind Gameball is so dedicated. We had many issues at first and they addressed our issues quickly and always with a smile. The customer support is really openminded and keen on improving the app further. Definitely an app to watch and try !
Thank you for your support! We are flattered to hear this!
Jan. 28, 2021
Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!
Your feedback means a lot to us, thank you for choosing Gameball😄
Jan. 15, 2021
Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.
Thanks a lot for your feedback! Our aim is to always create the best experience for our clients. We look forward to working with you and grow together. Please let us know if we could assist with anything else ❤😄
Jan. 8, 2021
Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.
Thank you for your review, we really appreciate it😊
Dec. 28, 2020
Found and tested this rewards app after a few tries with others. Definitely one of the best looking and functional app. Many creative ways to reward customers and makes us feel proud to have this running on our interface. Highly recommended!
Thanks for your review! We are happy to hear that you've had a great experience using Gameball. Happy Holidays 😄
Dec. 24, 2020
The scope of this app is very exciting, plus it looks incredibly intuitive and user-friendly on the front end. Where Gameball have impressed me the most though is with their support. Extremely responsive live chat together with a keenness to understand our business and willingness to adapt the app and introduce new features is great to see. We’re not live with it just yet because we haven’t had time in the run-up to Christmas to properly configure it, but we can’t wait to see our customers taking their loyalty to the next level in the new year! Definitely give it a go.
Thanks for taking the time to share this amazing feedback, we are also glad to hear that you found our support helpful! Happy Holidays 😄
Nov. 5, 2021
Amazing tool! Super intuitive, very user-friendly, and wonderfully organized. It is quite easy to set up and to understand how to create the perfect loyalty program. In regards to the image and the ease of use, it goes above and beyond all other apps that we've tried (and we've tried a lot). We were able to create a meaningful, rewarding, fun, and intuitive experience for all our customers. Where it really shines is when you take the time to implement and personalize every feature according to your brand. You can set it up quickly if you want a simple and effective program, or dig deeper and establish a complex and impactful gamification experience that goes far beyond the usual loyalty points app. Our customers love it. The support team is a charm to work with as well!
Thanks a lot for your kind words and knowing that you are enjoying Gameball ❤️
Nov. 24, 2020
The app looks great both in the back office and on the website for customers to use with lots of nice features. Would be great to see some of the top-end features onto the Pro plan but might just be wishful thinking. The team responds, seemingly any time of day, with answers and help.
Thank you so much for your feedback! Our support team will reach out to hear more about your suggestions 😄
Nov. 23, 2020
Gameball is a very good points rewards app with very nice UI design. Here are its benefits: 1) Great front UI design with attractive icon and interface 2) Nice and simple backend interface to easily understand all settings 3) App integration function which can achieve customer leave review ( I'm using judge.me and get points rewards 4) Nice custom message pop up function to different audience. Hope more function will be added by developer to make this rewards app greater.
We are glad to know that you enjoy using Gameball, and thanks for your 5-stars review! Please don't hesitate to reach out to us with your suggestions or if you need help with anything.
Nov. 19, 2020
Best Loyalty program in the market. Great interface and great customer service. The app gives you a full range of options and at the same time, you can integrate it into multiple languages. Fully recommend this app!
Thank you so much for your recommendation and your review! We really do appreciate it :)
Sept. 29, 2020
Would highly recommend this app. For a free service, it is very very worth it. The customer support is also top-notch. There are so many customizable options it's ridiculous.
We are so happy that you are enjoying our app! :) Thanks for your feedback!
Sept. 9, 2020
It took me 3 hours to research and decide, Gameball supports spanish, our local currency (Chile) and the pricing goes by hand with the store results. It took me 2 hours to set up all, you can customize everything! Really easy to do, it really feels like a game, had fun doing it.
We are so happy that you are enjoying our app! :) Thanks for your feedback!