Gameball: Loyalty Program +VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
232
chart
#877
All reviews
Rating Breakdown
Review RSS Feed
April 28, 2022
This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.
Thank you Michael! It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the service we provide for Catharsis. We sincerely thank you for taking the time to share your thoughts with us.
April 28, 2022
The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.
Thank you Hussein for your 5-star review. It's greatly appreciated :)
April 27, 2022
I'm really enjoying using Gameball, they have premium features for a good price and an excellent Success Team - Habiba has always been quick to respond and super helpful! Highly recommend.
Trust me, we enjoy working with a big brand like Sega just as much! Thank you so much for your kind words, always happy to help :)
April 25, 2022
Amazing App, its extremely user friendly for both store owner and customer. The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI. They have a dynamic roadmap and always add new features to the app. Highly Recommended
May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :) Thank you very much!
April 21, 2022
This app is extremely customizable if you're looking to build a top tier loyalty program. It's THE MOST customizable by far if you ask me, and believe me, I've tried a bunch. I'll also have to add that the customer service is wonderful and super responsive. If you've got questions or concerns, or just want some insight, they will be on it right away! I'm excited for the direction my loyalty program will head in by utilizing this app on LoniaShoes.
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you!
April 21, 2022
I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give Thank you
Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide. So excited for our collaboration, Shadeeka.
March 10, 2022
Really great app, Best in market! Its allow all the features you can imagine with a very unique design that suitt perfect to new website. The Support is answering in several hours and take care the best of you! Highly recommend !
Thank you so much for your support. It means the world to us!
Jan. 25, 2022
Gameball looks like a very interesting application and I think it's a must for any kind of store. Although I just recently started to use it properly, I am confident with the help of Gameball, I can increase my engagement with the customers. Their customer service is top-notch!!
Thank you! It makes our day that we are able to provide you with 5-star service. Your feedback is greatly appreciated.
Jan. 21, 2022
Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.
We are grateful for your feedback! It's our pleasure to provide the best possible service to our guests :) Thank you very much!
Jan. 4, 2022
Great app. Amazing customer service. Nice and elegant design. Don't forget the deep-links feature, an unique feature to set up much better the app, less intrusive to your visitors. Recommended without any doubt.
We can't thank you enough for the kind words, it means the world to us!
Dec. 8, 2022
UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-). ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.
It is sad to see you go but as we take customers' feedback seriously we have come up with a solution for this issue and good news it is in our product roadmap :)
Nov. 9, 2021
Honestly this is the best loyalty app I have found so far! I believe it will be really fun and encouraging for customers as it has nice challenges, and what's even better is that you can customize the challenges! I like how customers can share instagram links, as some apps only have Facebook and twitter. One thing I would love to be in the app is for customers to get points for writing reviews on products and also being able to share on instagram story or post!
Thank you so much Najla! Here's to winning customers for life, we'll surely be considering your request moving forward.
Nov. 4, 2021
Looking for rewards program. Gameball does more with its customize challenges. Really love this app!
Hi Gian! Thank you for your five star review, glad to know you are having a good stay at Gameball and we're looking forward to helping you push your start-up forward
Oct. 30, 2021
I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)
Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!
Oct. 29, 2021
I've been using this app for a few months now and it has been great. I had some issues creating a referral program but the chat support was fantastic. Thank you!
Hello Eric! It's great to hear that our support team was able to help you out, thank you for your kind words.
July 30, 2021
La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor
Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!
July 18, 2021
Gameball was the easiest, most fun, functional, and accessible to new Shopify users. Rana has been a great support, and we look forward to the an even greater platform going forward.
We are thrilled to see the positive feedback. Thank you for choosing Gameball!
June 15, 2021
We used Smile for 2 years, and Gameball is in a league of its own. There are SO many more features that you cannot even compare the two. As it currently stands, one would be foolish to use any other loyalty program from the Shopify app store than this one. The customer support is fantastic and the app just works incredibly well with tons of clever features.
Hi Lianox, thank you for sharing the awesome experience you encountered with our product. Your review means the world to us!
June 12, 2021
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
June 8, 2021
We do really like the app!! Recommended !! You will experience a amazing strategy ;) Customer Service 10/10
Thank you for your awesome feedback, we aim to provide an exceptional experience for all of our customers :)