Gameball: Loyalty, Points, VIP
Gameball: Loyalty & Rewards Program
Rating
4.8
feedback
235
chart
#1,377
All reviews
Rating Breakdown
Review RSS Feed
June 12, 2021
Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.
We are delighted to know you received a 5-star experience and we promise we will always strive to over deliver !
June 8, 2021
We do really like the app!! Recommended !! You will experience a amazing strategy ;) Customer Service 10/10
Thank you for your awesome feedback, we aim to provide an exceptional experience for all of our customers :)
June 3, 2021
Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend
Thank you for your support, it means a lot to us!
May 26, 2021
Amazing customer support and highly customizable app! Rana in particular is especially helpful and is always ready to have a think with you to figure out a solution to your challenges! Thanks Rana!
We're flattered to hear this, thank you so much!
May 12, 2021
I am still deliberating if this is the right app for us, but I really like the promise of it. The team is dedicated (though time zones can cause a little hassle) and they're striving to do something new and interesting here. I will update this review later if I end up using the app. I am optimistic though.
Hello Sanshee, we are always known for our awesome customer support so even if the time zone is a challenging aspect we'll strive to optimize the users' experience, given that our team has grown now but thank you for taking the time to share your feedback we really appreciate it!
May 7, 2021
Excellent app, great customer service. We were looking for something exactly like this, recommended 100%.
Hey Tupisto, we are grateful for your 5-star rating and extremely pleased that you got to recommend our app. Thank you!
May 2, 2021
Very great app, with lots of opportunity and fun for my customers. It makes the trafic on the website get a higher range too. I just love this app
We are thrilled to have you as part of the Gameball family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon
April 8, 2021
The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.
March 28, 2021
We are using Gameball for about 2 months now, it is the best loyalty app on Shopify at the moment. We tried multiple apps, and it is the best by far. The support team is awesome. It has a lot of customizations, great analytics, and supports multiple languages at the same time like Arabic and English. I highly recommend this app.
Thank you for taking the time to give your feedback. We really appreciate it!
Feb. 23, 2021
I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!
We are thrilled to hear this! Thank you so much for this awesome review its been a pleasure to serve you.
Feb. 19, 2021
We started to use Gameball last october and so far this is going very well. The app is really powerful and the potential is just huge. Also the team behind Gameball is so dedicated. We had many issues at first and they addressed our issues quickly and always with a smile. The customer support is really openminded and keen on improving the app further. Definitely an app to watch and try !
Thank you for your support! We are flattered to hear this!
Feb. 16, 2021
After so many trial and errors, I finally found the BEST app for what I was trying to implement into my store and my customer's shopping experience! Rana was so kind and extremely responsive to every single message and question left! I love that this app allows you to have a reward program WITH levels and the best part, IT BEING FREE! I am so satisfied with this app, great job you guys!
Thank you so much! this means the world to us
Feb. 4, 2021
This app does amazing things and the customer service is above and beyond most other apps that I've tried or used! Thank you to Rana for your patience and help! I am looking forward to being able to show my customers all they can do and earn on my website! :)
We are so happy that you are enjoying our app! :) Thank you for your feedback😄
Feb. 4, 2021
I am excited to see my customers response to this app. Thus far, I like the customization options that can match my brand; the integration options with rewards for reviews; and the prompt, clear, and helpful customer support that I've had with Rana.
We're happy to know that, thank you so much for your feedback☺️
Feb. 1, 2021
This is a review on Rana, who has been a massive help to me. She was so patient and took her time to explain about GameBall and how it works. Now I'm more equipped in this app. She's great! As for how their system benefits my business - we will see, since we just installed it. Once again, thank you, Rana - from Beauty Beacon
Thank you for your review, we're happy to know that our team was able to help💕
Jan. 28, 2021
Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!
Your feedback means a lot to us, thank you for choosing Gameball😄
Jan. 27, 2021
Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!
We're so happy to know that you're enjoying your experience with Gameball. Thank you for your feedback☺️
Jan. 26, 2021
I am extremely detail oriented and did my research before choosing a rewards program. It was very important that all of the functionality I wanted was there, and the UI was easy for my customers to understand and use. Not only does gameball offer almost every single component I was looking for, but the pricing was the part that solidified my decision. We do many transactions in one day and many rewards programs are paid by transaction. This was never going to work for us! First of all - $99/month for 5000 customers is phenomenal. Secondly, the ability to pay per customer after that threshold is reached without HAVING to move to the next tier is amazing. I spent about a week fine tuning the settings and widget, and testing before going live. We went live with the program 2 days ago and my customers love it already! I've already had 2 minor 'bug' occurrences since go-live, and customer service was lightning fast to answer! I know that if I send a message, I will receive a friendly, helpful response. I'm so excited to see where this app takes my store :) I cannot recommend it enough!
Thank you so much for your feedback and recommendation. We're glad you loved Gameball💕
Jan. 26, 2021
Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser. Les niveaux sont de très bons outils de fidélisation ainsi que les challenges. De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile. Le support est aussi très réactif et rapide. Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses. Nous ne pouvons que recommander cette app !
Nous sommes heureux que vous appréciez notre app ! 😊 Merci pour vos commentaires!
Jan. 15, 2021
Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.
Thanks a lot for your feedback! Our aim is to always create the best experience for our clients. We look forward to working with you and grow together. Please let us know if we could assist with anything else ❤😄