Calaswim review for Consentmo GDPR Compliance
March 18, 2024
We totally understand the definition of impressions: "Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages." Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views. Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan. If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking. We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days. We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.
Hello there and thanks for the feedback! As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store. Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset. We look forward to your email follow-up.