Consentmo GDPR Compliance

Support is friendly and fast response

Excellent app with genuinely outstanding support We have used Consentmo for some time, but recently carried out a much more thorough review of our privacy and cookie consent setup as we expanded our Shopify store internationally and into multiple languages. I have been extremely impressed. Consentmo gives us a great deal of control while still making a fairly complicated area of ecommerce manageable. We have been able to configure our consent banner, regional privacy requirements, privacy request pages, cookie information, accessibility statement and multilingual storefront requirements in a way that works well with our Shopify setup. What has particularly stood out is the support. Whenever I have had a question — including some quite specific multilingual configuration issues — the team has responded quickly, understood exactly what I was trying to achieve and pointed me directly to the correct solution. The documentation is also excellent and has clearly been written around real Shopify use cases rather than simply explaining features in isolation. After going through the app in much greater depth, I actually have more confidence in Consentmo than when we first installed it. It feels like a mature, well-supported app that continues to develop alongside Shopify. An easy five stars from us and highly recommended.

Support was quick to respond and thorough in helping us get our account activated. Joseph explained the process clearly.

Customer service was quick and very helpful!

Great customer service! Fast response, quick in solving the problem and great communication.

Easy to use!

A huge thank you to Georgi from Consentmo for the excellent support! He was very responsive, professional, and helpful, providing clear and detailed answers to all my questions. I really appreciated the quality of his explanations and his willingness to help. Outstanding customer support highly recommended!

excellent help to set up correctly.

Fast reply and my problem got solved! Thank you Zeus!

John was very quick and helpful. :)

Great app and great communication from John as we onboarded and conducted testing.

Support was very helpful and friendly.

Quick and helpful support!

So far, so good. John from support has been very helpful in the set up. Very responsive and quick.

John was very helpful. Concise response, and to the point. Thanks !

Great support! Easy to use and nicely-looking app.

Great app! Great plans to scale as a multinational store. Georgi was very helpful with the onboarding process.