Consentmo GDPR Compliance
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like John, Zeus, and Georgi. Customers appreciate the quick responses, thorough explanations, and effective resolutions to any issues they encounter. The app itself is described as clear, easy to use, and helpful for maintaining compliance with regulations like ADA and GDPR. Users also highlight the app's flexibility, comprehensive features, and the proactive approach of the support team in keeping up with evolving legislation. However, there is a minor concern mentioned by one user regarding the app disrupting Google tracking setup after a Shopify theme update, leading to time-consuming troubleshooting.
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John S. did a great job supporting our initial set up and was quick to respond and get the custom settings finished and working as needed.
In reviewing ADA compliance on our website, we noticed that one feature in this app was throwing errors for our ADA analysis. Upon bring this up to the team, the response was quick and effective. John S. was on top of communication and the issue was explained and resolved in less than 24 hours.
The app is very clear and easy to use and the help provided is amazing. When we encountered an issue, Zeus on their team was thorough and communicative. He found the issue, explained why it was happening, and fixed it.
very quick and Zeuss answered my question clearly and professionally, ecellent customer service
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