Pandectes GDPR Compliance
GDPR/CCPA Cookie Banner with GCM v2 & ADA Web Accessibility
Rating
5.0
feedback
2,880
chart
#3,332
All reviews
Review RSS Feed
March 19, 2024
Nikos Support was absolutely outstanding. He tried helping in the middle of the night (his time). Absolutely great support. Highly recommend.
March 19, 2024
Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's
We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue. Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low. We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics. We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support. Please contact us at [email protected], and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.
March 18, 2024
Really amazing customer service. Had a problem that was caused by our tags and Panos fixed it even getting in touch over the weekend to make sure we were up and running in time . Would thoroughly recommend.
March 15, 2024
Penso sia una tra le migliori, se non la migliore app per una corretta gestione della GDPR e tra le poche a gestire correttamente l'adeguamento alla Google Consent Mode V.2 Advanced. Supporto tecnico immediato grazie alla super professionalità di Christos.
March 15, 2024
The app was fairly easy to install. The questions I had were quickly answered by Christos. He also helped me to double check that everything worked and also gave me some tips about banner positioning and other things. So far very satisfied!
March 13, 2024
Porque el soporte que tienen es estupendo Christos te ayuda de una manera superprofesional y entendiendo cada cosa que necesites. De momento muy satisfecho
March 12, 2024
Decided to give this app a try after our original cookie consent choice failed to work correctly. I had seen comments on a Google Consent Mode v2 forum thread from Nikos who was clearly very knowledgable about requirements. Installation was easy and Pandectes offer lots of support articles to walk you through the configuration. I then reached out to their live chat asking them to check it was all working correctly behind the scenes. Nikos responded immediately, checked it and confirmed that we are now compliant with Google Consent Mode v2 advanced. Great support and an app that does the job. The reporting and auto-generated cookie policy is also handy (available with the Plus plan).
March 12, 2024
March 11, 2024
March 10, 2024
Die App funktioniert intuitiv und sehr gut, der Support von Christos ist super rasch und hilfreich. Zahlt sich auf jeden Fall aus und hilft, den Cookie Consent ordentlich und einfach zu lösen. Danke!
March 9, 2024
After having problems with a different GDPR app that messed up my google analytics, I was somewhat reluctant to install another. Pandectes was recommended to me and after a simple installation, everything was running smoothly. Support was extremely helpful during the process and Christos has helped me with other minor issues along the way. Overall, a great application with amazing support. What's not to like?!
Thank you for sharing your positive experience! We're delighted that Pandectes met your expectations and that everything is running smoothly now. It's great to know that our support team, especially Christos, was able to assist you effectively. We appreciate your trust in us after your initial hesitations and are here to help anytime you need. Thanks again for choosing us!
Nov. 20, 2024
Otroligt bra support från Alex!! Guld värd, hjälpte mig massor Perfekt hjälp från supporten, snabba svar och väldigt hjälpsamma Otroligt hjälpsamma. Trots att det inte ligger på deras bord att åtgärda så fixar dom till det Kan verkligen rekommendera Pandectes
March 8, 2024
The app works as intended! Very easy to install and set up. It has a lot of customization option and supports Google consent mode v2. But the 5 stars goes to the amazing support team that helped me set up the banner in the best way possible! Keep up the good work!
March 7, 2024
Great little app. Christos has gone above and beyond to ensure we are all up and running and everything is working as it should. Don't look at other apps - just add this one!