All reviews

Rating Breakdown

  • 5
    98% (2,639 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 92% (2,450)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Christos was assisting us, he was really helpful and answered all of our questions! The app looks great and allows for a high level of customisation. Christos additionally gave us pointers on how we can improve the banner and helped with identifying services collecting data on our page.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Väldigt bra support, snabbt vid installation, och de grundläggande inställningarna kunde genomföras direkt. Tack så mycket Christos för all hjälp. Kommer behöva mera support framåt och göra fler inställningar och uppdateringar och hoppas på samma support som denna gång. Tack Very good support, quick installation, and the basic settings could be done straight away. Thank you so much Christos for all your help. Will need more support going forward and make more settings and updates and hope for the same support as this time. Thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Christos helped guide me on how to set up the app. He checked if I had enabled the suitable options for my shop. Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Veloce ed intuitiva nell'installazione, assistenza clienti rapida e risolutiva anche da remoto. Consigliata!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

We downloaded Pandectes to be GDPR compliant and it was extremely easy to set up and intuitive. I messaged support to ensure we are compliant because it's our first time to set up a Shopify store, Christos came online in less than a minute and offered to review the website and check we are compliant. Within a couple of minutes he had reviewed our website and made a couple of recommendations to ensure customers don't decline by mistake and to position the banner where it doesn't cover our logo/header. I would recommend this app and thanks to Christos for the excellent and friendly support

Store

Nuri

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

This app is great, and it works well for people in Quebec with law 25/loi 25 too. It has easy translations, is at a reasonable cost, and has a bunch of features to be compliant to the law. The customer service is lovely. Christos made custom CSS changes for us, as requested, and executed it wonderfully. I recommend this app!

Using app

About 22 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

We just swaped from another cookie consent app to this one a few hours ago and don't regret a single second. We even upgraded our plan almost immediatly to $9, after we accidently get in contact with support. there is a button called "Check compliance" and we thought this is just to do a simple check about our settings but instead a support member just got in contact with us and checked our store. He found a few problems that of which we knew nothing until now and most important fixed it without any charge. Based on this experience, we can recommend everyone, explicitly in Germany, to use this APP. If you don't have much time or don't want to deal with all the regulations regarding the cookie policy, the support will definitely help you so that everything works. 5 Stars from our Site - very glad we found this.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to share your experience with our app! We're delighted to hear that you had a smooth transition from another solution to Pandectes GDPR Compliance and that our support team was able to assist you promptly. Our "Check compliance" feature is designed to ensure our users get the best possible guidance, and we're glad it proved beneficial for you. We understand the complexities of cookie regulations, especially in regions like Germany, and we're here to make it as seamless as possible for our users. Your trust and feedback mean a lot to us. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Pandectes and for your glowing recommendation. Wishing you continued success with your Shopify store! Warm regards, Pandectes Team

5 / 5 Share

Sept. 28, 2023

happy with the support.

Store

BYNAMO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Super Support! Christos hat bei einem Problem schnell und unkompliziert geholfen. Sehr freundlich! :)

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 28, 2023

Excellent customer service. Christos checked to make sure that I had all the correct settings and answered my questions. Overall, polite, patient, and helpful service. Thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

The app is really straightforward and I was happy I could customize my banner. I used the chat to verify that everything was set up correctly and was helped by a lovely person called Christos who was helpful, friendly and professional. I didn't know much about the procedure to follow going into this so this extra help was really valuable. I now feel reassured that my site is compliant and still looks nice because the banner matches my colours! Thank you again Christos for your assistance!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Just installed and received the most amazing customer service by Christos. Very helpful and quick in responding. Can’t complain about anything and also love the options even for the free plan. Thank you so much again :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I recently had trouble dismissing a persistent cookie banner on a website. I reached out to their support, and they provided guidance and promptly resolved the problem. Now the app is working fine on our website. :)

Store

Luonkos

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Great support, in a short time Christos solved my problem and also gave me some advices to improve the banner on my website. Thank you

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Geniale App um deinen Onlineshop in wenigen Schritten DSGVO konform zu machen. Top Support, der dabei unterstützt und komplett individualisierbar.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Christos was amazingly helpful. Quick and thorough responses with written and visual instructions for easier user experience. 10 stars!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

il customer service è molto efficiente. Ho dialogato con Christos che è stato molto veloce, preciso e ha risolto ogni mio dubbio.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Christos was great to chat with, He helped me navigate and solve my issues.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

J'ai eu de l'aide de Christos. Il m'a aider ce qui a été très utile. Très courtois et très bon service. Merci beaucoup. Sandra Tremblay

Using app

About 2 months

Total reviews

1

Average rating

5.0